📊 AI use cases are delivering stronger results on metrics not linked to the corporate P&L. Is that a good thing for the industry? Find out in the latest #ISGIndexInsider 👉 https://t.co/Nyb1RPfG5g #AI #AIusecases #AIstrategy

🔍 Mega deals: who usually wins, and why? 💼🏆 Not surprisingly, it’s often an incumbent. ISG research shows that 72% of the time, when a mega deal is awarded, a provider from the controlling group wins it. Learn more 👉 https://t.co/FQjSLTjYIs #ISGIndexInsider #megadeals

Recent ISG research shows organizations with AI use cases in production are seeing faster results with modest spending. Meanwhile, those still in development face longer journeys ahead. More insights 👉 https://t.co/o1y5DqrGLn #ISGIndexInsider #AIadoption

Discretionary spending is facing renewed pressure as business uncertainty continues to rise across industries. Read the last #ISGIndexInsider to find out what this means for the #GCC sector. Click the link ➡️ https://t.co/k1R7TgWam3

Are #GCCs expected to do more with less? ISG research suggests that most businesses anticipate scaling services while simultaneously trying to reduce staff costs at their GCC. Are these expectations sustainable? Learn more ➡️ https://t.co/E2W00ydFEy #ISGIndexInsider

📊 The #BFSI sector is seeing a rebound in IT and business services bookings for early 2025, but ongoing uncertainty is impacting contract values. Get the latest trends and analysis in the latest #ISGIndexInsider 👉 https://t.co/4eXKyneK4m

ISG research shows hiring in the sector remained subdued in Q2 2025. With providers taking a cautious approach, headcount growth is largely flat as discretionary spending stays under pressure. More insights in the latest #ISGIndexInsider👉 https://t.co/xp15M4eF54 #ITServices

📊 IT spending patterns are evolving! AI and applications are leading the charge, but what’s really driving decisions: the applications themselves, or the data powering them? Read more ➡️ https://t.co/107KvH5X1F #ISGIndexInsider #ISGIndex #ITSpending

On Sept. 19, the U.S. administration issued a Presidential Proclamation imposing a $100,000 one-time fee on new H-1B petitions filed abroad. The measure took effect on September 21. Explore the impacts in this #ISGIndexInsider Special Edition ➡️ https://t.co/CknxSZJFUR #H1B

After six straight quarters of decline, employee headcount increased in the IT and business services industry in 3Q24. Is this a telltale sign of burgeoning demand? 🚀 Read the full #ISGIndexInsider article to find out more👉 https://t.co/67lnTPnDyP #ISGIndex

In 2024, Manufacturing, Business Services, Travel & Transport drove growth in the IT and business services industry. Can this momentum indicate what's on the horizon for demand in 2025? 📈 Full article ➡️ https://t.co/i446sLuoW9 #ISGIndex #ISGIndexInsider

ISG research indicates that IT spending will change in 2025. 🖥️💰 How will this shift affect their sourcing behavior? Read the full #ISGIndexInsider article to learn more ➡️ https://t.co/ib3z1xzySd #ISGIndex

Skills requirements in GCCs are evolving. 🔄 ISG research indicates that 50% of enterprises will expand the services portfolio in their #GCCs over the next 2 years. Discover what outcomes to expect in the full #ISGIndexInsider article ➡️ https://t.co/avmUQ1m8XG #itservices

In 2024, the EMEA region experienced steady growth 📈 in IT and business services bookings, driven by major contract wins 🏆 and high demand for infrastructure outsourcing 💻. What's on the horizon for 2025? Find out here ➡️ https://t.co/1Rf0BBzVc8 #ISGIndexInsider

📈 Growth in #EngineeringServices has slowed and now seems to be stabilized after a sharp surge in 2021-22. It could be poised for further growth when macro conditions improve. Read more here ➡️ https://t.co/MI0NyLHlIn #ISGIndexInsider #ISGIndex

📉 Large deal activity in banking and financial services is at its lowest since 2022. Will it return in 2025? Will #AI reinvigorate large deal activity in #BFSI? Learn more in the full #ISGIndexInsider article here 👉 https://t.co/ermPMxL4AD #ISGIndex

New ISG research reveals that in 2025, enterprises will prioritize investments in AI, security, and software to achieve their cost-saving goals 🎯 More insights in the full #ISGIndexInsider article ➡️ https://t.co/cNkebBSmab #ISGIndex #TechSpend

📋📉 While mega award annual contract value was down in 2024, total contract value was up due to longer deal durations. Get all the details in the ISG Index Insider here➡️ https://t.co/1YWU8dQzdb ⬅️ #ISGIndexInsider #TCV #dealduration #ACV

Most global capability centers (GCCs) plan to heighten or uphold their outsourcing over the next two years. Does this make IT services a colleague or competitor? Find out more in the latest #ISGIndexInsider ➡️ https://t.co/uHadDEl5rO #ITServices #GCCs #outsourcing

🚨 Mega deals don’t just happen. They’re shaped! ISG research shows that enterprises typically sign an average of 8 managed services deals in the 5 years leading up to a mega deal! 🤝Learn why in the latest #ISGIndexInsider ➡️ https://t.co/xeDimWxxuH #ISGIndex #Outsourcing