Guaranty Trust Bank Help
@gtbank_help
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Do you need help using any of our products and services? Click here: ||Whatsapp: +2349040002900
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Pinned Tweet
Take 5 (🤚🏿)seconds to check if that account you are interacting with is posing as GTBank or its affiliates.
#GTCOCares
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1K
The GTBank Help Centre provides a comprehensive step by step guide to resolving all service complaints and enquiries.
So, whenever you need help using any of our products and services.
Simply visit:
#SimpleBanking
#GTBankCares
5K
99
582
Hello,
Thank you for contacting us.
Kindly send us a Direct Message
@gtbank_help
to enable us to assist
Thank you .
1K
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536
Are you watching closely?🔎
You should be!!
Take 5 (🤚🏿)seconds to check if that account you are interacting with is posing as GTBank or its affiliates.
Here is a guide:
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Nobody knows your account better than you.
That’s why you should never share your card details, internet banking log in and token with anyone over the phone, SMS or email.
#GTCOCares
0
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Hello,
@dxji_ogunns
please send a DM with the following details to us:
- Account Name
- Account Number
#GTBankCares
762
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180
@ChristabelBroo4
Hello,
Thank you for contacting us.
Kindly send us a Direct Message
@gtbank_help
to enable us to assist
Thank you
1K
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159
Have you been debited for a failed card transaction?
Here is what to do next 👇
#GTBankCares
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Never respond to tweets asking your personal information.
Why?
Hackers can use that information which in most cases are answers to your security questions to reset your password.
Stay Safe
#GTBankCares
37
84
110
@grimmballer
Hello.
Thank you for contacting us.
Kindly send us a direct message
@gtbank_help
to enable us assist with complaint. Thank you.
800
37
112
@BhigWills
Hello.
Thank you for talking to us. Kindly follow us
@gtbank_help
and send us a direct message with details of your complaint/inquiry to enable us assist/advise you appropriately. Thank you.
2K
18
106
@chopdailyy
Hello, Thank you for reaching out to us.
Kindly send us a direct message
@gtbank_help
with your enquiry/complaint to enable us be of assistance to you. Thank you.
1K
25
84
@sundayjulius881
Hi,
Thank you for reaching out to us.
Kindly send us a direct message
@gtbank_help
with your request/inquiry/complaint to enable us assist/advise appropriately.
Thank you.
901
13
77
Send us a message on Whatsapp using the number below for general enquiries and resolution of any service challenges.
We are available for a chat from 8 am-5 pm, Monday to Friday.
#SimpleBanking
#GTBankCares
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Hello. Thank you for talking to us. Please know that How to pay Subscription
You can easily pay your subscriptions from anywhere you are by simply dialiing the *737*37*Amount*Decoder Number# e.g. *737*37*2500*00123456789#.
More billers (merchants) to be added... 1/2
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Please be informed that MTN is currently having issues on the VTU platform. Kindly suspend any attempt to recharge for now as we will get ion touch with you as soon as it has been resolved.
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Nobody knows your account better than you.
That’s why you should never share your card details, internet banking log in and token with anyone over the phone, SMS or email.
#SimpleBanking
#GTBankCares
64
20
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@Riff_Max
Hello, thank you for talking to us. Please provide us with the details of your enquiry/request/complaint to enable us assist. We await your feedback. Thank you.
220
9
68
@rhythm_and_bars
Hello.
Thank you for contacting us.
Kindly send us a direct message
@gtbank_help
to enable us assist with complaint.
Thank you.
386
10
64
@genesisofamari
Thank you for chatting with us. We have sent you a DM regarding your complaints and await your response
485
4
52
@UnclePamilerin
Thank you for chatting with us. We have sent you a DM regarding your complaints and await your response. Thank you
21
3
49
@BaggioMaxx
Hello,
Thank you for contacting us.
Kindly send us a Direct Message
@gtbank_help
to enable us to assist.
Thank you.
536
11
46
@SeyiPeperenpe
Hello.
Thank you for reaching out to us.
We noticed your tweet and we are concerned.
Kindly send us a direct message
@gtbank_help
to enable us assist with your complaint.
Thank you.
7
3
44
@austinkayd26
Hello, you can open an account online via our website under the open an account today menu. Cheers.
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We have complied a list of frequently asked questions which offer answers and solutions to out most frequently received complaints and enquiries.
#GTBankCares
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Need key information about your accounts?
Send an email to gtassistant
@gtbank
.com and the information you need will be sent to your email immediately.
Find out more here:
#SimpleBanking
#GTBankCares
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Do you need a step by step guide on how to log in a dispense error complaint?
Visit:
This is for when your cash was not dispensed at the ATM or your card was declined/failed on a POS/WEB transaction and there was no reversal after 24hours.
#GTBankCares
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@tonia_uzoeto
Hello, Thank you for contacting us. We noticed your tweet and we are concerned. Kindly send us a direct message at gtbank_help to enable us advise appropriately. Regards.
55
0
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@adebisi436
Hello, Thank you for reaching out to us.
We noticed your tweet and we are concerned.
Kindly send us a direct message
@gtbank_help
to enable us assist with complaint. Thank you.
16
3
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@omoakinbola
Hi, thank you for contacting us. We noticed your tweet and we are concerned. Kindly send us a direct message at gtbank_help to enable us advise appropriately. Regards.
5
1
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Hello. Thank you for talking to us. The MoneyGram ADMT service is a payment service that enables MoneyGram customers abroad send... 1/5
2
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Hello, thank you for contacting us.
We noticed your tweet on our timeline and we are concerned.
Kindly follow and send us a direct message
@gtbank_help
to enable us assist with your complaint. Regards.
761
4
26
Hi, we noticed your tweet on our main handle and are concerned. Please follow us on this handle, send us a direct message with details of the issue. We would follow back and advise. Thank you
15
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@olubolajohn
Hello, we saw your tweet on our main handle. To Register
Click on “Register” and provide input for the required fields:... 1/3
0
1
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@Otokolaosegun
Hi,
Thank you for reaching out to us.
Kindly send us a direct message
@gtbank_help
with your enquiry/complaint to enable us assist.
856
2
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Please follow us back as we are now following you, to enable us send a direct message as we would request for personal details to enable us assist/advise you accordingly. We are here to help.
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@_Olabode_
Hello. Thank you for talking to us. We noticed your tweet on our main handle and we are concerned. Kindly follow us on
@gtbank_help
and send us a direct message with details on your complaint/enquiry to enable us assist/advise you appropriately. Thank you.
24
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@sahndrah03
Hi, thank you for reaching out to us. We sincerely empathise with you on this experience. Please send us a Direct message
@gtbank_help
for all your enquiries/complaints. We are here to help
191
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Hi, thank you for contacting us. How may we be of help to you today? Please maintain correspondence with
@gtbank_help
via DM. Thank you.
9
0
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@ridiousG
Hello,
Thank you for contacting us.
Please send us a Direct message
@gtbank_help
for all your inquiries.
We are here to help!
30
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@COMIDTHEDOPE
Hello, Thank you for contacting us. We noticed your tweet and we are concerned. Kindly send us a direct message at gtbank_help to enable us advise appropriately.
Regards.
2
0
21
@JprimeConcepts
@Kostandinokrem3
Hello, Thank you for chatting with us. kindly send us a DM regarding your complaints as we await your response. Thank you
54
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@d_problemsolver
Hi. trust your day is going on well. The N100 debit to your account is a maintenance fee for your GTBank Naira... 1/4
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@GustusCeaser
Hi thank you for reaching out to us , please send us a direct message to enable us assist thank you
0
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Hi, we noticed your tweet on our main handle and are concerned. Please follow us on this handle, send us a direct message with details of the issue. We would follow back and advise. Thank you
26
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Hello. Thank you for talking to us. We noticed your tweet on our main handle and we are concerned. Kindly follow us on
@gtbank_help
and send us a direct message with details on your complaint/enquiry to enable us assist/advise you appropriately. Thank you.
26
3
17
@Mediamic22
@IamKayRay
Hello. Thank you for reaching out to us. We apologize for the inconvenience on the online banking platforms. This is due to a temporary downtime and is currently being worked on. Thank you
10
1
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@lawciano1
Hello,
Thank you for contacting us.
We noticed your tweet and we are concerned.
Kindly send us a direct message at gtbank_help to enable us advise appropriately.
Regards.
17
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@jones_da1st
Hello , thank you for talking to us. please provide us with more details on your complaint. We are here to help.
8
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@honeyrich2009
Hello, Thank you for contacting us. We noticed your tweet and we are concerned. Kindly send us a direct message at gtbank_help to enable us advise appropriately.
Regards.
26
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...*737*50*Amount*151#
Eko Postpaid *737*50*Amount*152#
Ibadan Prepaid *737*50*Amount*137#
Kano Prepaid *737*50*Amount*93#
Kano Postpaid *737*50*Amount*94#
Features
•The money is deducted directly from your GTBank account
•Transaction can only be done from... 2/4
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We have compiled a list of frequently asked questions which offer answers and solutions to our most frequently received complaints and enquiries.
#GTBankCares
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@christopher6360
...Student ID and passport photo with N525 for your GTCrea8 Naira MasterCard. 3/3
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...tweet us. We will follow back and send you a direct message so we can review your enquiry below. We are here to help. 2/2
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@SunnyToochi
Hi,
Thank you for reaching out to us.
Kindly send us a direct message
@gtbank_help
with your inquiry/complaint to enable us assist.
Regards.
3
1
17
On Fri 12th of April @ 12pm, we will answer Internet Banking questions.
Come one, come all.
http://t.co/ZidrcC3ICE
http://t.co/EyP0aqd8Lq
9
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@EmekaMagana
Hi,
Thank you for reaching out to us.
Kindly send us a direct message
@gtbank_help
with your enquiry/complaint to enable us assist.
0
0
15
@ajayijoseph1234
Hello.
Thank you for contacting us.
Kindly send us a direct message
@gtbank_help
to enable us assist with complaint. Thank you.
48
0
15
Please follow us back as we are now following you, to enable us send a direct message as we would request for personal details to enable us assist/advise you accordingly. We are here to help.
2
1
14
@oreke_lewa
Hello...Thank you for chatting with us. We have sent you a direct message and await your response. Regards.
2
0
14
@SWAGGOfAFRICA
Hello, Thank you for contacting us.
We noticed your tweet and we are concerned.
Kindly send us a direct message at
@gtbank_help
to enable us advise appropriately.
Regards.
4
0
12
Thank you for talking to us. We noticed your tweet on our main handle and we are concerned. Kindly follow us on
@gtbank_help
and send us a direct message with details on your complaint/enquiry to enable us assist/advise you appropriately. We are here to help.
5
2
12
@Sheddyz3
Hello, thank you for contacting us.
We noticed your tweet on our timeline and we are concerned.
Kindly follow and send us a direct message
@gtbank_help
with the details of your complaint.
Regards.
24
0
14
@douglasdidas
...can recharge you startimes via our *737# platform. Dial *737*37*Amount*Decoder Number# e.g.... 2/3
5
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@HeisAyo_
Hi thank you for contacting us. We noticed your tweet and we are concerned. Kindly send us a direct message at gtbank_help to enable us advise appropriately. Regards.
5
0
12
Hello. Thank you for talking to us. We noticed your tweet on our main handle and we are concerned. Kindly follow us on
@gtbank_help
and send us a direct message with details on your complaint/enquiry to enable us assist/advise you appropriately. We are here to help.
3
2
12
@Drewbaba
@zeniathabiri
Hello. Thank you for reaching out to us. We apologize for the inconvenience on the online banking platforms. This is due to a temporary downtime and is currently being worked on. Thank you
12
3
10
Hello, good day. Thank you for talking to us. Kindly confirm your location. We are here to help.
14
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Please follow us back as we are now following you, to enable us send a direct message as we would request for personal details to enable us assist/advise you accordingly. We are here to help.
6
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عماد. Hello, thank you for contacting us. The current rate for Dollar is N374.34. However this is only an indicative rate as the... 1/3
4
1
11
@waaleeyleey
@abba_sani
Thank you for chatting with us. We have sent you a DM regarding your complaints and await your response. Thank you.
7
1
11
@Sappyleezle
@proudijebuboy
Hello. Thank you for talking to us. We noticed your tweet on our main handle and we are concerned. Kindly follow us on
@gtbank_help
and send us a direct message with details on your complaint/inquiry to enable us assist/advise you appropriately. Thank you
9
0
10
Hi,we noticed your tweet on our main handle. Please follow us on
@gtbank_help
handle,send us a direct message with details on your... 1/2
6
4
11
@josephejiro_bkp
Hello, thanks for contacting us. We noticed your tweet and we are truly concerned. Please inform the account holder to send us a DM with details of your complaint to enable us assist. We are here to help.
3
0
10
Hello.
@sabali2390
Thank you for talking to us. We noticed your tweet on our main handle and we are concerned. Kindly follow us on
@gtbank_help
and send us a direct message with details on your complaint/inquiry to enable us assist/advise you appropriately.
4
1
10
@segalink
Hello. Thank you for talking to us. We noticed your tweet on our main handle and we are concerned. Kindly follow us on
@gtbank_help
and send us a direct message with details on your complaint/enquiry to enable us assist/advise you appropriately. We are here to help.
19
6
11
@AbisolaAmarachi
Hello, thanks for contacting us. We noticed your tweet and we are truly concerned. Kindly send us a DM with details of your transaction to enable us assist. We are here to help.
12
0
11
@NobleHeart__
@Samad_cisse
Hello. Thank you for contacting us. We saw your tweet on our main handle and we are concerned. Kindly send us a direct message to
@gtbank_help
with details of your complaint to enable us assist or advise you accordingly. We are here to help.
10
0
10
@maQtheseller
@PUshede
Hi, thank you for contacting us. Kindly send a direct message to us with details of your enquiry/complaint/request to enable us assist or advise you appropriately. Thank you.
3
1
12
@JudeOKorie15
Hello,
Thank you for contacting us.
We noticed your tweet and we are concerned.
Kindly send us a direct message at
@gtbank_help
to enable us advise appropriately.
Regards.
2
0
10
Hello. Thank you for talking to us. We noticed your tweet on our main handle and we are concerned. Kindly follow us on
@gtbank_help
and send us a direct message with details on your complaint/enquiry to enable us assist/advise you appropriately. Thank you.
10
1
11
@DABBLACKE
Hi,
Thank you for reaching out to us.
Kindly send us a direct message
@gtbank_help
with your enquiry/complaint to enable us assist.
Regards
2
1
10
@MarkMyW29399626
Hi thank you for reaching out to us, we noted your tweeet please send us a direct message to enable us assist thank you
5
1
10
@donkowana
Hi, thank you for contacting us. Kindly send us a direct message to enable us assist you. We are here to help.
3
0
10
@Mydokita123
Hi,
Thank you for reaching out to us.
Kindly send us a direct message
@gtbank_help
with your enquiry/complaint to enable us assist.
3
0
11
Hello.
@iamperpe
. We noticed your tweet and are concerned. How may we be of service to you? Please follow us and talk to us via our gtbank_help Twitter handle. We are here to help. Thank you.
9
1
9
@Kabirismaeel
Hello. Thank you for contacting us. We noticed your tweet and we are concerned. Kindly send us a direct message at gtbank_help to enable us advise appropriately. Regards.
8
0
10
@MoxieB88
Hello. Thank you for talking to us. We noticed your tweet on our main handle and
we are concerned. Kindly follow us on
@gtbank_help
and send us a direct
message with details on your complaint/enquiry to enable us assist/advise you
appropriately. We are here to help.
21
1
9
Hello, thank you for reaching out to us. Please note that the GeNs alert is a monthly notification for all the transactions carried... 1/6
5
2
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@DreamMan_NG
@dreamman_ng
Hi, thank you for reaching out to us. We sincerely empathise with you on this experience. Please send us a direct message gtbank_help for all your enquiries / complaints. We are here to help.
6
0
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@BlackBoyCulture
Hello. Thank you for talking to us. We noticed your direct message on our main handle. We advise that you visit any GTBank branch or contact your account officer for more information on the types of loans and the type best suitable for you. Thank you
3
0
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@OpuiyoMike
@overhypeisaac
Hello.Thank you for chatting with us. We have sent you a DM regarding your complaints and await your response
9
0
8
@__Shola
@linkomeiza
Hello, thank you for contacting us. Kindly send us a direct message
@gtbank_help
with details of your complaints to enable us assist. Thank you.
10
0
9
@Xorcyst
We would like you to know that we value your patronage and we do not wish to forfeit our customer-bank relationship. We re-assure you that we remain committed to bringing excellent service delivery to all our esteemed customers. Thank you.
1
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@BrownRoofKennel
Thank you for chatting with us. We have sent you a DM regarding your complaints and await your response
131
3
9
@Meegat12
Hello. Thank you for contacting us. We saw your tweet and we are concerned. Kindly send us a direct message to
@gtbank_help
with details of your complaint to enable us assist or advise you accordingly. We are here to help.
1
3
9
...Number e.g. IBANK 0123456789 to 08076665555. Your User details will be sent to your registered e-mail address. Cheers. 2/2
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