Christoph Börner
@grisuBotium
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CEO Botium - Founder - Drummer
Vienna, Austria
Joined October 2012
2 years ago, I moved my entire life to Cyprus to escape Germany's 50% tax rate. It was the most expensive "money-saving" decision I've ever made. Here's 21 brutal realities of tax haven living (that nobody warns you about):
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In Austria, we have an "Arbeitsmarktservice". They basically help people find a new job, give them training and so on. They are usually very useless. Today, they released an online tool to help answer job related questions. It's based on GPT-4. And it's ... amazing. Thread 🧵
Wir werden in Kürze als erste Arbeitsmarktverwaltung Europas eine Kund_innenanwendung mit der Technologie von Chat GPT vorstellen. Soweit mir bekannt, sind wir auch die erste öffentl Einrichtung Österreichs. Unseren Berufsinfomat. Ich mag ihn sehr. Bin auf Rückmeldungen gespannt.
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📢 One week until CX Live UK! Cyara is proud to sponsor and present at this event focused on capturing ambition, innovation, and next-gen technologies for amazing CX. Don't miss Kevin Buckley (SVP) sharing insights you won't want to miss! https://t.co/j3Q1sbj6Lm
#CXLiveUK
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Celebrating a transformative year at Cyara! 📈 50% YoY revenue growth 🤖 OpenAI GPT-3 integration in Botium 🌍 Acquired Spearline & CentraCX 👥 Expanded global leadership team 🏆 Earning recognition on the UK's Best Workplaces™ Read our highlights: https://t.co/YvHEPv929O
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🔍 Our robust #VoC platform isn't just about gathering customer insights, it's an employee's ally.🌟 #EmployeeVoice
https://t.co/8O7N47BCAj
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New customer case study alert!! Find out how prominent insurance and financial services company, Vitality, successfully works with #Cyara on their journey to the Cloud. Read the full case study here https://t.co/DmNmiHfdxL
#cloudmigration #CCaaS #CX #contactcenter
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How can you assure quality for conversational AI? @grisuBotium with @GetCyara shared his practical tips on ways to successfully test and plan for unexpected scenarios. Stop by their stand to learn more about their digital services! #ChatbotVoice2023 #ChatbotSummit #VoiceSummit
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Check out this article featuring Cyara's VP of Marketing, Elizabeth Magill, as she shares how our recent acquisition of @Spearline_ will further support omnichannel #CXtesting. #contactcentersolutions #WebRTC
https://t.co/z76PorVtWM
builtinsf.com
Cyara will expand its customer experience assurance tools with Spearline’s WebRTC testing capabilities.
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Cyara + Spearline: Better Together - Cyara and Spearline bring unparalleled expertise to customer experience assurance in Cyara's latest acquisition. Learn more from Cyara CEO, Alok Kulkarni! #BetterTogether #automatedtesting #CXassurance #acquisition
https://t.co/9PFJf15L9s
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We are pleased to announce our acquisition of the industry-leading global communication testing company @spearline_ We are thrilled to have Spearline as part of the Cyara family! https://t.co/xaY2ewC4PV
#BetterTogether #automatedtesting #CXassurance #acquisition
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Don't miss that out!
Assessing the @Gartner_inc Magic Quadrant for Enterprise #ConversationalAI Platforms 2023 🤖💬 CX Today's Charlie Mitchell hosts Bradley Metrock, Founder & CEO of @ProjectVoiceAI 2023 👇 https://t.co/ptFNDqzCqA
#cx #cxnews #ccaas
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3 Performance Challenges as Chatbot Adoption Grows
devops.com
The increase in chatbot adoption has led to higher performance expectations for bots. Failure has consequences for loyalty and reputation.
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Battle tested: Continuous testing helps chatbots thrive https://t.co/9ndpNCG5V4 via @BetaNews
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To share the importance of quality assurance and to walk you through the core steps and activities in your QA pipeline, we're joined by @grisuBotium, CEO @BotiumGmbH on our VUX world podcast. https://t.co/ONsoBPBvt7
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What's the price of not having a solid #qualityassurance plan for your #chatbot? Is the money actually saved, that you do not spend on testing and training?🤔 We've made some thoughts around these questions in our latest blog post. Enjoy! https://t.co/CtGfRz0ldz
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When one talk is not enough with us! Our dear friend, Mary Kathryn Johnson(@MessengerFunnel) wanted to know more about the future of #chatbot testing! Learn from the most common mistakes🗣️💬 https://t.co/ftKNOJ4NAa
messengerfunnels.com
Welcome Christoph Borner back to the conversation as he goes deep into how you can test your bot to be sure it answers everything requested of it, and never hiccups. Ready for your customer service...
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We loved working on this chatbot guide with @BotiumGmbH GmbH! Enjoy Part 1 here and find Part 2 at the end of the article. Part 1: Functional Chatbot Features Part 2: Non-Functional Chatbot Features https://t.co/bOdqwruusf
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Happy birthday to the man, the myth, the legend, my wonderful friend, colleague and entrepreneur, @florian_treml! 🎊🎉🎸 Cheers to another year of MAKING HISTORY with @BotiumGmbH and @GetCyara!
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