We're aware of an issue affecting some Google Nest devices and the Google Nest App and are currently investigating.
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We're continuing to investigate the issue impacting Nest App logins and Nest devices.
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We've identified the issue impacting Nest App and Nest devices and are working on rolling out a fix. We'll continue to keep you updated until we've come to a resolution.
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Our teams are close to fully resolving this issue, and most devices should be working as expected. We'll update you again when we've completed rolling out the fix. Thank you for your patience.
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We've resolved the issue and all devices should now work as expected. If you're still having issues, please contact our support team so we can help.
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@markio147 Thanks for bringing this to our attention, Mark. We're aware of an issue affecting some Google Nest devices and the Google Nest app and are currently investigating. You can keep track of our progress by visiting
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@FAZERSHARP Hello there, we are aware that an outage just occurred. don't worry as we're currently working on it and it will get fixed soon.
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@HotInEER Thanks for reaching out. Do you need help with a Nest device? If you do, could you tell us which particular device you need help with? Could you also tell us more about what's happening with it at the moment?
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@googlenesthelp @googlenesthelp Unable to signon Google Nest Home for Cameras and Thermostats. Here is the error message:
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@Meadowlark1967 Hey Deborah, thanks for bringing this to our attention. We apologize for the inconvenience. we're aware of an issue affecting some Google Nest devices and the Google Nest app and are currently investigating. Your patience is much appreciated.
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@vannholland Hi Vann, thanks for reaching out. We saw your DM and we replied to it, let's continue there.
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@googlenesthelp So are you going to just give everyone a credit for the day because I haven’t been able to access my services at all
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@googlenesthelp We need this sorted ASAP. We rely on this NEW camera to watch our dad as he has dementia!!!!
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@googlenesthelp Seriously...this is ridiculous. These “issues” seem to happen WAY too often. Get it together @googlenest 🥴🥴🥴
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@googlenesthelp Unbelievable. I have repairmen trying to get in my house and I can't let them in. How is Google down right now? You need to fix this.
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@googlenesthelp How long do I have to sit here with my “security system” that has been down for over an hour now.
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@googlenesthelp i just upgraded my nest subscription and this does not give me confidence that my money was well spent, how am i supposed to keep an eye on my 9mo old? you guys really need to implement a local-network option for times like this
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@googlenesthelp Everyone, don't worry! When this is all over, Google will introduce 2 NEW plans plans that are more expensive, drop the old plans, & then harangue subscribers on the old plans to update. After all, the event detection is so fantastic, that no one ever needs 24/7 recording. NOT!
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@googlenesthelp Sending good vibes and well wishes to the Google team working on this. 99.9% up time still damm good in my book! 👍😎
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@googlenesthelp Blown through 99.9% for the quarter with this event alone. Working on blowing through 99.9% for the year with this event alone?
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@googlenesthelp Thank you. Honestly, people are so impatient. If you have a true "critical use" you better have redundancy. Keep up the good work, Google. (Though I'd appreciate if if you didn't sell my info to the Russians ;)
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@googlenesthelp This is why it’s important to have access to the Nest Protect within the google app......this feature is way too long overdue! @googlenest
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@googlenesthelp Here South Leicestershire uk 🇬🇧 im down. Only got home to no notifications about me on the drive way to no heating on. Im freezing 🥶. Have been reading its been over an hour.... will it be much longer? Was hoping for an early hot bath and bed.
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