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CustomerIQ Profile
CustomerIQ

@getcustomeriq

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Joined April 2023
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@getcustomeriq
CustomerIQ
1 year
Build plans in docs: As you uncover insights with the assistant you can quickly add them to docs, crafting proposals, plans, or internal docs to help you win and maintain accounts.
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@grok
Grok
9 hours
Generate videos in just a few seconds. Try Grok Imagine, free for a limited time.
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@getcustomeriq
CustomerIQ
1 year
Instant Access: With a simple search, Account Intelligence provides you with a comprehensive overview of the account, highlighting recent interactions, key feedback, and important updates. You can chat back and forth with the assistant just as you would with a colleague.
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@getcustomeriq
CustomerIQ
1 year
How Account Intelligence Works:. Aggregated Insights: CustomerIQ integrates with your CRM and consolidates all the relevant highlights and context from various sources like calls, surveys, tickets, and transcripts related to the account.
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@getcustomeriq
CustomerIQ
1 year
Before Account Intelligence, this would mean sifting through countless emails, meeting notes, and CRM entries to piece together the necessary information. Now, with CustomerIQ, you can get all the insights you need in an instant. It's as easy as asking the question.
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@getcustomeriq
CustomerIQ
1 year
Imagine this scenario: You have a meeting with a key account in 30 minutes. You need to quickly catch up on the latest notes, feedback, and pain points related to this account to ensure you walk into the meeting fully prepared and ready to deliver your solution.
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@getcustomeriq
CustomerIQ
1 year
Introducing: Account Intelligence. Now sales and customer success teams can leverage CustomerIQ to quickly get answers to anything about an account, automate note taking, and dramatically improve the handoff between sales and customer success.
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@getcustomeriq
CustomerIQ
1 year
RT @sean_stag: 👀 @getcustomeriq is live on Product Hunt!. We're making all your customer interactions searchable and synthesized with AI.….
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@getcustomeriq
CustomerIQ
1 year
Draft customer stories on auto-pilot:.1. Group customer highlights by account.2. Write a case study with AI.3. Add to doc
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@getcustomeriq
CustomerIQ
1 year
Get recommendations and write detailed user stories:.1. Cluster feedback to identify themes.2. Ask for recommendation from theme.3. Ask to draft user stories based on recommendation.4. Send to engineering
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@getcustomeriq
CustomerIQ
1 year
Draft a development-ready PRD in 60 seconds:.1. Search using your idea.2. Select highlights.3. Draft PRD.4. Edit in a doc
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@getcustomeriq
CustomerIQ
1 year
Our assistant uses state-of-the-art clustering, classification, and search models to generate fact-based documentation complete with citations from real customer feedback. A few examples of what you can do 👇.
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@getcustomeriq
CustomerIQ
1 year
We are so excited to unveil our biggest product update yet: CustomerIQ's AI Assistant for product and GTM teams. Our assistant combines a family of AI models with customer feedback to write fact-based content, complete with citations and sources. Go from idea > PRD in seconds👇
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@getcustomeriq
CustomerIQ
1 year
Want to build product like @NotionHQ ? @getcustomeriq provides you this level of product intuition by analyzing support tickets and CRM notes in minutes. Search any topic, track any trend. Synthesize hundreds of insights to support new work.
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@getcustomeriq
CustomerIQ
1 year
How would you organize the product team for a 3-sided marketplace with 300k gig workers?. In our new content series, Behind the Product, we sat down with Ethan Grob, VP of Product at @Shipt to find out. More here:
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@getcustomeriq
CustomerIQ
2 years
it's as simple as clicking a button. Immediately after connecting Zendesk you can build views to understand top feature requests, pain points, billing issues, questions, and more hidden in your tickets.
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@getcustomeriq
CustomerIQ
2 years
What can we do to reduce tickets in certain categories? Support teams can categorize issues for crystal clear reporting. You can use Discover (in a view) to automatically categorize tickets or use classification to sort tickets into pre-defined categories. In both cases. .
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@getcustomeriq
CustomerIQ
2 years
This has massive benefits for product and service teams: Product teams can prioritize work based on data you're seeing in support tickets. Is there tech debt we need to prioritize resolving? Are there common issues we can solve with UX or optimization?.
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