RT @ETNOWlive: Startup Central | Convin: Series A funding led by India Quotient . What are the company's plans with the latest fundraise?….

RT @Inc42: Convin, an AI-driven platform for virtual assisted selling for businesses, has raised $6.5 Mn (around INR 54.5 Cr) as a part of….

RT @Kalaari: Kalaari Capital congratulates @getconvinAi on raising $6.5M in their Series A round!. We’re excited to announce that Convin….

RT @TitanCapitalVC: Our portfolio company, @getconvinAi, is making waves! @AshishSanthalia, Co-founder & CEO of Convin, recently joined Sta….

🚀Exciting news! @CNBCTV18News featured our Series A round! Our Co-founder @Bharatpatidar02 shared how our LLM, trained in 35 Indian languages, is transforming #contactcenters. 🎥Watch: #AI #GenAI #CX #FundingNews #ContactCenters #GrowthJourney #SeriesA.

IS CUSTOMER SERVICE IN BFSI FAILING?.Struggling with regulatory compliance and complex financial queries? . Now, get insights with @Convin's Real-Time Agent Assist. Watch this video to get started: #customerservice #realtimeguidance #youtube.

Time's almost up. ⏰. Here’s a quick reminder and a final call for the webinar on. “How to Reduce Misselling and Prevent Customer Escalations with ‍RT Agent Assistance” at 8:30 PM IST TODAY. Haven’t registered yet?. Here you go: . #webinar

RT @ncnmagazine: Convin Unveils AI Solutions – Real-time Agent and Manager Assist to Redefine Customer Experience in BFSI Industry . 𝐊𝐧𝐨𝐰….

Worried about agents making mistakes in customer conversations?. @Convin just launched “Real-Time Agent Assist” on @Product Hunt. This innovation is a game-changer for contact centers. Visit us on @Product Hunt to: . #ProductHunt #genai #generativeai

Generating leads is easy. Converting them isn’t. However, with a simple innovation, we can turn this around. On that note, something exciting is brewing at @Convin. Coming soon…. #leadscoring #leads #conversationintelligence #callcenter #contactcenter #sales #support

Did you know that a call center agent scorecard can help you evaluate, monitor, and improve your agent performance? Learn more about this powerful tool #callcenter #agentperformance #scorecard.

Did you know that 70% of customers prefer to talk to a human agent rather than a bot? That’s why it’s important to optimize your call center agent performance with a scorecard. read #callcenter #agentperformance #scorecard.

A call center agent scorecard can help you increase the scalability and flexibility of your call center operations by leveraging the power of AI. AI can handle a high volume of calls, provide accurate information, read this .#callcenter #agentperformance.

📞 Boost call center success with data-driven insights! 🚀 Discover how optimizing agent performance leads to stellar customer experiences. 🌟 Uncover key stats for top-notch service. 📈 Elevate your customer support game today! 👏 . #CustomerService.

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📞 Agents & sales reps are vital for customer relations. 💼 Giving them the right training is key to success. But busy schedules? No worries! 🚀 Learn how call center performance management can help streamline training. Boost customer satisfaction! 👥 . #CustomerService #Training.

How often do you monitor the quality of your call center agents?.

How do you measure the performance of your phone agents? Do you use manual or automated methods? Find out why automated QA call monitoring software is the best way to evaluate your calls and get actionable insights. #callquality #automation #insights.

Automated call monitoring is changing QA, affecting business growth and customer satisfaction. This blog discusses the advantages and disadvantages of manual and automated QA modes, focusing on omnichannel contact centers and contact center software.

📊 Poll Time! 📊. What do you think is the most essential aspect of effective quality management in a call center?. Join the poll and share your thoughts!.