3 COMMON MISTAKES WHEN IMPLEMENTING A CHATBOT ‼️ . Chatbots are becoming powerful virtual assistants, helping businesses reduce costs, serve customers 24/7, and enhance the overall customer experience. However, during implementation, many businesses still fall into these 3

Q&A with CX Genie -  Challenges of applying AI in business ⭐

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CX Genie is honored to participate in the GenAI Open Innovation event. The event is not only a place to connect businesses and startups in the field of generative AI but also marks an important milestone in the AI ecosystem in Southeast Asia.

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WHY SHOULD BUSINESS AUTOMATE THE CUSTOMER EXPERIENCE?. In an era where customers expect speed, accuracy, and 24/7 responsiveness, businesses can no longer rely solely on human resources to deliver a consistent experience. Automating the customer experience not only helps

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Announcement Ceremony Vietnam AI Economy 2025 Report. CX Genie was honored to participate in the Announcement Ceremony Vietnam AI Economy 2025 Report, a strategic initiative organized in Hanoi by the National Innovation Center (NIC) under the Ministry of Planning and Investment,

CX GENIE AT AWS SUMMIT SINGAPORE 2025. CX Genie is honored to be one of the few technology companies from Vietnam to participate in 𝐀𝐖𝐒 𝐒𝐮𝐦𝐦𝐢𝐭 𝐒𝐢𝐧𝐠𝐚𝐩𝐨𝐫𝐞 𝟐𝟎𝟐𝟓 — a premier regional event for innovators, engineers, and technology leaders. More than just a 15th

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🌟A SMART ADDITION for FREE: The Auto-Close After Inactivity Feature🌟. CX Genie’s Auto-Close After Inactivity feature is here to transform your customer support!.✔️ Customizable inactivity period to fit your needs. ✔️ Tailored closing messages for a smooth, professional

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⬆️Top 3 Things Everyone Asks About CX Genie.⬆️. Curious about how CX Genie can transform your customer support? Here are the top 3 questions we often hear:. 1️⃣ What is CX Genie, and how does it help businesses?. CX Genie is an AI-powered customer support solution designed to

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🚀 Coming Soon: Exciting Updates from CX Genie! 🌟. We’re thrilled to share a sneak peek of what’s in store for you:. ✅ Workflow in Instagram and Messenger.✅ New Activity Logs.✅ Member Availability Report.✅ Snooze List Function for Chat.✅ Email Integration.✅ Shortcut ver