Enterpret
@enterpret_ai
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Understand customers at superhuman scale. Build with certainty. The customer superintelligence platform behind the best brands.
3rd rock from the sun
Joined February 2021
Gone are the days of watching recordings later…lengthy transcripts are now skimmable via instant takeaways within Enterpret! . The new upgrades under the hood:.✅ Automatic summaries & chapters: Every call auto-chunked by topic so you can size it up at a glance.✅ Lightning-fast
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RT @vi_kaushal: Hiring Alert!. We're hiring two Senior Product Managers at @enterpret_ai to lead critical product pillars. Enterpret is th….
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"You have to prove value to customers every step of the way. Unfortunately for most teams, it's become an art when it should be a science." . Read how @useapolloio embodies that sentiment, maps feedback to impact, and has grown ARR 9x along the way:
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Stuck in the export to Excel > data cleanse scripts > reimport loop? . Our new Data Normalization feature lets you clean up data without leaving Enterpret, with custom, automatic rules for standardization. Unlock better insights with better data. now easier.
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Our new Data Calculations feature lets you set up formulas to automatically calculate key metrics directly in-platform. One powerful use case: Consumer brands are drowning in social feedback data but struggle to segment it meaningfully. Data Calculations changes that by making
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How do you understand 1.5 million user’s worth of feedback while ensuring compliance?. Here’s how Europe’s leading cryptocurrency trading platform, @bitvavocom, cracked the code. Their challenge: lots of users, strict EU privacy regulations, and a need to maintain user trust.
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Quality of data drives quality of insights. And that's why today we're thrilled to release our Data Enrichment suite. This new set of customizable features can automatically improve and transform your feedback data, to enable deeper, more powerful insights. What's new:.✨
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🚀 New Integration Alert: Salesforce Service Cloud + Enterpret!. You asked, and we’re excited to deliver! Many organizations store valuable customer feedback in Salesforce Service Cloud within cases, chat transcripts, emails, and knowledge articles. Today, we're making it easier
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We ❤️ Feedback Fridays here at Enterpret - especially when it's customer love!. With our recent release of Quality Monitor Agent, here's how our friends at @perplexity_ai are using it to track emerging issues:. #aitools #customercentricity
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How our new Quality Monitor Agent helps teams sleep at night:. Intelligent detection: Customizable, 24/7 monitoring across all customer feedback channels to spot anomalous spikes.Real-time alerting: Notify and update team members in minutes.Instant root cause: QMA provides
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Introducing Quality Monitor, our first #AI agent that helps you catch issues early – and avoid crises entirely. If you’ve ever wondered: How do I stay ahead of emerging issues, but without spammy notifications? Who will help me with root cause analyses at 3am?. Then this release.
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Thrilled to welcome @bicacan to the team!.
Building great products starts with deeply understanding your customers. But today, customer feedback is scattered—spread across support tickets, video calls, chats, social media, marketplace reviews, and beyond. This fragmentation makes it hard for teams to identify what.
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New! @enterpret_ai + @instagram Integration. Tired of scrolling through your comment section to figure out what customers are saying? Now you don’t have to. With Enterpret’s new Instagram integration, that goldmine of feedback is no longer buried. Here's how it works:.- Pull
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Billboards weren’t enough—there are always more incredible @enterpret_ai customers to celebrate. Tonight, three more standout CX leaders will light up the Las Vegas Strip. 💜 Lauren Cunningham from @loom .One of our very first customers—and a true innovator. Lauren leads with
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Something big just lit up the Vegas Strip 👀. We’re celebrating the leaders and teams who listen to customers. 1. Tag a CX leader you admire + share why. 2. Each day (Tues–Thurs), we’re gifting 3 of these leaders a $100 gift card. We’ll go first:.🫶 Emma Auscher @NotionHQ.🫶
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Viva Las Enterpret 🎲 we’re in Vegas this week for some conferences, dinners —and a few surprises. Let’s just say… we’re not here to gamble. We’re here to celebrate the teams that don’t guess. They listen👂 . Clue is in the 📸
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In honor of the Figma Slides GA launch, check out the Voice of Customer Report template by our Head of Customer Intelligence, @insights_infra!. Congrats, to the @figma team on another amazing launch 🥳 🥳 🥳 .
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