Eric Mullerbeck
@EMU
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Knowledge management, complexity in human systems. UNICEF. Tweets are my views only. Retweets do not imply agreement. Festina lente.
nyc
Joined March 2007
Don't push ppl to 'share knowledge'. Create an environment where they are connected & can respond to real needs. https://t.co/LGpyKBx7PK
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Hey @AirCanada , you cancelled my flight and asked me to call your customer service # to get a refund...and when I call, you say the number is unable to take my call and unable even to put me on hold. What am I supposed to do???
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Reworking my classic matrix as a thought experiment, but it may be better as a Cynefin map
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The deepest reflection I've yet read on modern records management and AI:
thinkingrecords.co.uk
I recently recorded an IRMS podcast with Alan Pelz-Sharpe, co-author of perhaps the first book on the use of artificial intelligence (AI) for information management purposes. In the interview Ala…
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“A minor item in the news, which may grow larger in time, is the establishment of the International Children’s Fund under U.N.O. ..." - Dec 10, 1946 Kudos to the team archiving pieces of @UNICEF's history so that we may preserve our past as well as our future. #ForEveryChild
73 years ago today, after World War II and on the eve of @UNICEF's foundation, the first Executive Director Maurice Pate wrote this letter. His words still ring true today #ForEveryChild.
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73 years ago today, after World War II and on the eve of @UNICEF's foundation, the first Executive Director Maurice Pate wrote this letter. His words still ring true today #ForEveryChild.
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One of the best things I’ve seen this week! Let’s get that metadata right - so much missing value for ECM.
New “Attention View” highlights missing metadata in @SharePoint for action. Great for ECM! @MSIgnite
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Interesting: #Microsoft has announced Workplace #Analytics to help manage/optimize digital work https://t.co/jEXjj3ADvq
#digitalworkplace
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Soft skills are permanent. Hard skills are temporary. From @hjarche via @helenbevan
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Toughest challenge in a new metadata model: document types. 'Why do we need those, I know what it's called!' :(
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#Office365 has become a #digitalworkplace juggernaut. #Groups is the #socbiz fabric. Now good #mobile apps too. https://t.co/vfUUw33J3M
#ESN
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Highlights and healthy skepticism in @ClearBox 's summary of new developments in #SharePoint:
clearbox.co.uk
Microsoft's new communication sites look good, but don't yet provide full intranet publishing capabilities that internal communicators need.
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This is really about Facebook Workplace, Slack and Teams but it's still a good set of tips.
When Your Intranet is Too Successful - tips from @tangowork
https://t.co/pNGduvuZhN
#esn #intranet #digitaltransformation #success
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UNICEF also looking for a Digital Workplace Publishing Manager: https://t.co/xynmoslRZ9
#digitalworkplace #vacancy #opportunity
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UNICEF is looking for a Digital Workplace Project Manager: https://t.co/yr1ADH6NFl
#digitalworkplace #vacancy #opportunity Pls retweet
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Dynamic groups the best of the new #Yammer features. ICT should do exactly that: simplify life with algorithms. #DigitalWorkplace
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After action review also well described in #unicef knowledge exchange toolbox #SocialNow
https://t.co/W1xj6XXrt5 by @ithorpe and @EMU
Easy & powerful concept : After Action Review https://t.co/GrsaKLaESp
#SocialNow
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Remember heuristic evaluation? Here's a new take on it: PURE #usability
Quantifying and Comparing Ease of Use Without Breaking the Bank https://t.co/I6nPUKCyFQ
#usability #metrics #UX
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