Hey guys and girls, we are working on it! Sorry for the inconveniences, nos excuses pour les désagréments!

We planned a maintenance on the 16th of January in order to upgrade hardware and one of our interconnectivity links with Proximus in West and East Flanders. #maintenance #planned #Belgium https://t.co/Iv8bsjAuei

Another new update: we were able to stabilize the situation and proceeded with preparations for replacing the faulty equipment. At 14:15, the switch to the new hardware has been successfully completed. We keep monitoring. #outage #Belgium https://t.co/U1LHoJIehz

We are posting updates on our issues site. Last update from 12h09: our engineer is working to isolate and replace the faulty equipment. We are doing our best to restore the service. #outage #ongoing #Belgium https://t.co/U1LHoJIehz

We are currently experiencing an outage in the area of Walloon Brabant and Hainaut. On it! We keep you posted, https://t.co/U1LHoJIehz. #outage #Belgium #ongoing https://t.co/U1LHoJIehz

There's an ongoing outage for Walloon Brabant and Hainaut (service area A71). Our Network Operations team is investigating this outage. Further updates will be released as soon as possible. We apologize for the delay in posting. #Belgium #outage #ongoing https://t.co/KyKwVxDXZS

At 20h09 the problem was located: a major fiber outage has cut both fibers from our supplier and around 20h19 one fiber link was restored, traffic is back meanwhile but backup patch is still down, but we expect no more impact for our customers. Our apologies for the

You can also follow our network issues group on Facebook:

Sorry for the delay in posting here our issue, there is an outage with internet and fixed voice services in service area A71.  Our Network Operations team is investigating this outage.  Further updates will be released as soon as possible. #outage #belgium

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𝗞𝗲𝗻 𝗷𝗶𝗷 𝗶𝗲𝗺𝗮𝗻𝗱 𝗱𝗶𝗲 𝗴𝗼𝗲𝗱 𝗽𝗮𝘀𝘁 𝗯𝗶𝗷 𝗱𝗲 𝘄𝗮𝗿𝗺𝘀𝘁𝗲 𝘁𝗲𝗹𝗲𝗰𝗼𝗺𝗳𝗮𝗺𝗶𝗹𝗶𝗲 𝘃𝗮𝗻 𝗵𝗲𝘁 𝗹𝗮𝗻𝗱? 𝗦𝘁𝘂𝘂𝗿 𝗱𝗲𝘇𝗲 𝗷𝗼𝗯𝗹𝗶𝗻𝗸 𝗱𝗼𝗼𝗿! https://t.co/klAlshZkwZ En vraag gerust een fris pintje voor de tip😁

#Belgium #Brussels #outage #Solved

Due to a card failure in one of our datacenters some customers may have experienced issues with the mail and telephony services hosted at our Sint-Niklaas datacenter. This issue has been resolved at 11:04, and all functionality has been restored.

Dear customers, https://t.co/Kn5w5PNpkb

Further updates will be released as soon as possible. #Belgium #Brussels #outage

Due to a card failure in one of our datacenters some customers may experience issues with the mail and telephony services hosted at our Sint-Niklaas datacenter.

Dear customers, https://t.co/Kn5w5PNpkb

We had a 20 min outage for the region A3 (Antwerp, Limburg, Flemish Brabant). Meanwhile connections are back up. Our apologies for the inconveniences. #outage #Belgium #solved https://t.co/O4QQlFM6jp

We scheduled a maintenance on 07/03/2023 between 2 and 6 AM, which will impact internet services for regions Antwerp, Limburg, Flemish Brabant, West and East Flanders. #Belgium #maintenance #planned https://t.co/rNSI6nbhOp

We are asking Proximus once again to (re)check the few specific lines (we gave all the details) that are still down... when we have feedback, we will inform here on Twitter.