EchoManagedServices
@Echo_MS
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Echo Managed Services is a UK specialist in Utilities including billing software, field services & revenue/debt protection. Contact us➡️ https://t.co/esalWI0IVI
UK
Joined May 2010
Echo, the #Utilities market specialist. #customerservice #debtcollection #billing software #water #energy
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The judges have awarded @Echo_MS as winners of Best People Development! Sponsored by @TysonWilsonLtd #CCNNIAwards
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Outsourced Contact Centre of the Year goes to @Echo_MS! Thanks to our headline sponsors @JabraBusiness for presenting the award. Have a fantastic evening!! #CCNNIAwards
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Interesting research findings in #Australia from @aptumo
#research highlights 21% of consumers want monthly #waterbills - increased e-billing could support this as well as driving #debt down: https://t.co/mj3KjOpG42
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Just 34% of #GenZ know the water sector educates the general public on how to save water, how do we achieve message cut through?: https://t.co/QtzQ1fx4G6
#WaterSavingWeek
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UK consumers believe the #energy sector needs to do more to tackle #energytheft and #metertampering: https://t.co/xshWukEOc1
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Find out more about #GenZ - the newest wave of water customers in our latest consumer #research report. Download for free here:
echo-ms.com
A UK water sector consumer research report focused on Generation Z and their attitudes and preferences to water and water suppliers, commissioned by water sector specialist, Echo Managed Services.
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#ThrowbackThursday Just over a year ago, in a very different world, we were proud to win this amazing award with our friends at @SthStaffsWater from @instituteofcs -
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Water companies have been asked to submit action plans to improve sector standards on complaints management before the end of March 2021 https://t.co/lSJ9Dz97wc
@Echo_MS @aptumo
waterindustryjournal.co.uk
Since the Consumer Council for Water (CCW) and Ofwat published a joint report in November on complaints practices within the sector in England and Wales, there has been a real focus on complaints...
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#Water companies’ apps way off expectations of Gen Z digital natives says @Echo_MS #energymanagement
energymanagermagazine.co.uk
Whilst 36% prefer to use an app to manage their essential services, only 25% do Water companies must improve their mobile applications and strategies in order to engage the next generation of water…
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💡#Research indicates the #water sector needs to do more to entice #app use amongst the digitally-savvy #GenZ : https://t.co/cbg4njK2bz
echo-ms.com
Water companies must improve their mobile apps and strategies to engage Gen Z, the next generation of water bill payers, according to a new report by Echo Managed Services.
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Aptumo expands into Australia following second contract win
utilitymagazine.com.au
Aptumo, the cloud-based water customer billing solution powered by UK-based Echo Managed Services, has launched its Australian business.
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Aptumo expands into Australia following second contract win
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Really pleased to share the news of our new Australian company as @Aptumo continues to grow overseas.
Today we're celebrating the opening of our new #Australian business - Aptumo PTY Ltd and the appointment of our new Non-Executive Director and our General Manager: https://t.co/QMvJu5AKKa
#expansion #growth #thiswayforward
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#WorldWaterDay : only 34% of #GenZ water bill payers we surveyed thought water companies educate the general public on how to save water. What more can the sector do to achieve message cut through? https://t.co/6uv3rEwCU0
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#WorldWaterDay Balancing priorities of generation raised on #sustainability
https://t.co/hDdiDAujcs a look at how #water cos can align messages about #waterconservation & #sustainability with #environmentallyaware current & future #GenerationZ #customers #GenZ #climatechange
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#WorldWaterDay 35% of the #GenZ customers believe the water sector's key priority outside of providing clean, safe water should be promoting water conservation and offering customers more water-saving devices and advice. https://t.co/Yy1A7yR0EI
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Read our latest UK consumer #research report focused on #GenZ, the new wave of #water #customers 🌊⤵️ https://t.co/OgdEkLQ3pI
echo-ms.com
A UK water sector consumer research report focused on Generation Z and their attitudes and preferences to water and water suppliers, commissioned by water sector specialist, Echo Managed Services.
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