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eDesk Profile
eDesk

@eDesk

Followers
3K
Following
3K
Media
1K
Statuses
4K

We help online brands deliver extraordinary customer service, with our All-In-One Helpdesk, built for eCommerce growth. Discover more here ๐Ÿ‘‰ https://t.co/1S4AaQC2bB

Dublin, London, Derry, Cork
Joined November 2011
Don't wanna be here? Send us removal request.
@eDesk
eDesk
3 hours
We love meeting #WalmartSellers!. Join us at the biggest @WalmartSellers event of the year and meet with the eDesk team, Walmart Marketplace associates and Walmart leaders to gain insights and help your business thrive.
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@eDesk
eDesk
10 days
Today, weโ€™re excited to show you whatโ€™s new! ย ๐ŸŽ‰. This isย eDeskย โ€” a smarter, sharper version of who weโ€™ve always been.๐Ÿ’ก. New look, same mission: Intelligent Customer Engagement. Hereโ€™s to the next chapter in our growth ๐Ÿš€. #eDesk
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@eDesk
eDesk
13 days
Something new is unfolding at eDesk โœจ. The new era of eDesk is nearly here. ๐Ÿ“… 07.07.2025. #eDesk #SneakPeek
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@eDesk
eDesk
14 days
๐Ÿ‘€ Psst. want to know a secret?. Weโ€™ve been working behind the scenes on something special โœจ. The eDesk you know, reimagined for whatโ€™s next. #eDesk
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@eDesk
eDesk
28 days
Your biggest revenue opportunity is hiding in plain sight๐Ÿ‘€.Your support inbox. eDesk Pre-sales turns customer questions into orders: ๐Ÿ”Ž Spot high-intent prospects .๐Ÿ’ฐ Prove team impact.๐Ÿ“ˆ Drive growth through support.Book a demo today ๐Ÿ‘‰
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@eDesk
eDesk
29 days
๐Ÿšจ Big announcement dropping tomorrow. Your support team handles hundreds of customer conversations every day. But how many of those interactions are actually driving revenue?. Most support teams can't answer that question. Tomorrow, we're changing that. Stay tuned ๐Ÿ‘€
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@eDesk
eDesk
3 months
Day 2 at @eComm_Live Thanks to everyone who joined Darren Heaphyโ€™s Amazon panelโ€”opportunity and customer engagement ๐Ÿš€ .#eDesk #eCommLive
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@eDesk
eDesk
3 months
See eDesk in action โ€” your way. โœ… Click through real ticket workflows.๐Ÿ’ฌ Test our AI Smart Reply with relevant examples.๐Ÿ“ฆ Explore order tracking & marketplace connections.๐Ÿ“ˆ Dive into live analytics. Your interactive demo ๐Ÿ‘‰ย  #ecommercesupport.
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@eDesk
eDesk
3 months
๐Ÿ“ข Weโ€™re joining Best Buy Marketplaceโ€™s webinar on Secrets to Marketplace Seller Growth!.๐Ÿš€ eCommerce support & growth tips you canโ€™t miss. ๐Ÿ“… April 10 | ๐Ÿ•š 11am PT / 2pm ET.๐Ÿ”— #eDesk #Webinar @BestBuyCanada
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@eDesk
eDesk
5 months
TikTok Shop sellers, we just made your life way easier ๐Ÿ‘ Handle refunds, returns & more directly in eDesk. Get the full scoop here: โฌ‡๏ธ.
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@eDesk
eDesk
5 months
Day 1 was a blast! ๐Ÿš€ Back at Booth D5.6 for Day 2โ€”come see how eDesk helps eCommerce brands grow! ๐Ÿ“ˆ @ecommerceberlin #eDesk #Day2 #ecommexpo #CustomerSupport
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@eDesk
eDesk
5 months
We're live at the @ecommerceberlin Expo!๐Ÿš€ Stop by Booth D5.6 to see how we can elevate your customer support. #ecommexpo #eDesk #CustomerSupport
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@eDesk
eDesk
5 months
๐Ÿš€ Exciting news! Weโ€™re heading to E-commerce Berlin Expo on Feb 19-20!. eDesk is transforming eCommerce customer support, and weโ€™d love to show you how. Come visit us at Booth D5.6โ€”letโ€™s connect!. #eDesk #EcommerceBerlinExpo #BerlinExpo #CustomerSupport
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@eDesk
eDesk
10 months
Why use @amazon Product Lifecycle Support? . ๐Ÿ“‰ With returns at 5%-15%, PLS program helps reduce them and boost loyalty. Learn how to implement the PLS and how eDesk can unlock its full potential. ๐Ÿ”—
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@eDesk
eDesk
11 months
From generic to genuine: How AI chatbots like Rufus & Ava offer unique responses and boost your eCommerce conversions. ๐Ÿ“Š 60% use Rufus for smarter buys.๐Ÿ“ˆ 15% rise in conversions.๐Ÿšซ 70% drop in support tickets with Ava. Read more here:
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@eDesk
eDesk
11 months
๐Ÿค” Think SLAs are only for marketplaces? Think again! Implementing SLAs on your own site can ๐Ÿš€ skyrocket customer satisfaction and drive repeat sales. ๐Ÿ“ˆ .Elevate your brand with the power of SLAsโ€”discover how in our latest blog post.
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@eDesk
eDesk
11 months
๐Ÿ•ด๏ธ Last month, Amazon and the Better Business Bureau filed their first joint lawsuit against fake review brokers. Including the risk of legal action, weโ€™ve covered the 5 top reasons you should never buy fake Amazon reviews, and what to do instead, here:
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@eDesk
eDesk
11 months
๐Ÿ’ธ There are 300+ online marketplaces, worth $18B+ in GMV. Expanding where you sell is more lucrative than ever, but it can be a logistical nightmare. Learn how Mirakl Connect & eDesk are simplifying the path to increased profit and happier customers:
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@eDesk
eDesk
1 year
๐Ÿ›๏ธ Master TikTok Shop customer service with 10 practical, data-backed methods your team can start to leverage today:
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@eDesk
eDesk
1 year
๐Ÿ“Š Leverage insights from 22M Amazon orders to understand the impact of Prime Day 2024 on customer service.
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