Deon Nicholas
@dojideon
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Co-Founder & CEO @forethought_ai. ChatGPT for Customer Support. Tweeting about AI, CX, tech, entrepreneurship. Sometimes physics, hip hop, and parenthood.
San Francisco, CA
Joined May 2014
RT @jonfortt: I speak with @forethought_ai exec chairman @dojideon about the company's funding news and the competitive landscape. https://….
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Introducing Forethought Voice—our new, fully agentic AI that resolves customer calls from start to finish. No menus. No hold music. Just fully-autonomous, agentic AI. Powered by @forethought_ai autoflows in partnership with @cartesia_ai. #AgenticAI #CX #AI
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RT @collabfund: “Explain it like I’m 4”. The secret to understanding isn’t intelligence; it’s curiosity. @dojideon, Founder and CEO of @fo….
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RT @collabfund: Artificial General Intelligence might be closer than we think, but also less scary too. @dojideon, CEO of @forethought_ai….
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RT @genaisummitsf: Join us for the panel on "AI Agents: Redefining Customer Experience and Business Efficiency" on the AGI Stage at the 202….
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"Decoding CX Metrics: A Playbook for Tracking and Optimizing Customer Experience" by our team at @forethought_ai. A playbook for Support and CX leaders, covering 18+ different metrics across 5+ categories. Get your hands on the playbook below! 👇.
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Back in 🇨🇦 speaking on AI in marketing and CX at #ALLIN2024 📢, alongside Marc Dicko (@LOrealUSA), Sheila Morin (@coveo), Nikola Mrkšić (@polyaivoice), Antoine Valin (Nolk), Vanessa Bernard Dreifuss (@unitoio). Join me Wed Sep 11@4pm ET. 👉. #ALLIN #GENAI
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"We only make money if we win for you.". At @forethought_ai we launched a new outcome-based pricing model 6 months ago where we charge primarily for "resolutions": you pay if our AI agent can solve an issue for you, end-to-end, without needing a human touch. Because Gen AI --.
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RT @allincanada: CONFIRMED SPEAKER: Deon Nicholas at #ALLIN 📢. Meet the CEO and co-founder of @forethought_ai, a company whose mission is t….
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5 Things to Know about RAGs (Retrieval Augmented Generation) 🤖🔍. To have LLMs answer from a knowledge base, this is what most think of as “Gen AI”. It’s now table stakes.👇🏾. 1️⃣ Why to care.2️⃣ What is a RAG.3️⃣ Why is RAG important.4️⃣ How to build RAGs.5️⃣ When not to use RAGs
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RT @mandelapatrick_: I’m excited to announce that @vybeappp has raised $4.75M from @stellation, @scribble, @neo, @coalitionvc, @Blueprint.….
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RT @jonfortt: I speak with @forethought_ai CEO @dojideon about the latest developments in AI for customer service.
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Very cool community by @eriktorenberg ! Proud to be a part of it.
Excited to finally launch the Turpentine Network: a social network for top founders, including CEOs of companies like Databricks, Perplexity, & 400 others totaling over $200B in valuation. We're aiming to create the most valuable social network for startups. Apply below
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RT @villageglobal: Last week we hosted Howie Liu (@howietl), CEO of @Airtable, and many of our Village Global founders in San Francisco. Wa….
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A really well-written but possibly misguided article… why? Because “Agentic RAG” is an oxymoron. True Agentic AI is NOT RAG. What do I mean?. First of all, RAG — or Retrieval Augmented Generation — is the technique of using search engine technology (called “Information.
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RT @gracegongGG: Listen to my convo with @dojideon from @forethought_ai on. Apple Podcasts: Spotify: .
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Congrats @villageglobal @Microsoft on this!. Entrepreneurs, take note 👀!.
📣 Announcing Velocity, our new program built specifically for pre-seed founders. We back you with checks up to $1M, a peer cohort, AI resources, and the flexibility of being fully remote. Get top-tier access to AI perks from Microsoft for Startups and OpenAI. Learn more 👇
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