Deepinder Goyal
@deepigoyal
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delivery boy @zomato and @letsblinkit
Gurgaon
Joined September 2009
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Pinned Tweet
Today, we are excited to introduce India's first large order fleet, designed to handle all your large (group/party/event) orders with ease. This is an all electric fleet, designed specifically to serve orders for a gathering of upto 50 people.
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We are proud of the idea of India - and the diversity of our esteemed customers and partners. We aren’t sorry to lose any business that comes in the way of our values. 🇮🇳
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On the
@zomato
app, customers could always skip cutlery with their orders. We are now changing this from an ‘opt-out’ to an ‘opt-in’. Customers will now have to explicitly request for cutlery, tissues, and straws, if they need it.
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Delivery Partner Vaccination Update – 25,000+ of our delivery partners are now vaccinated. We want to make sure that they stay safe while serving the nation and keep our customers safe as well. Camps in Delhi NCR, Mumbai, Bengaluru, and multiple other cities are in full swing.
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India has the largest percentage of vegetarians in the world, and one of the most important feedback we’ve gotten from them is that they are very particular about how their food is cooked, and how their food is handled.
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I have received an overwhelmingly positive response on this launch from so many people. A lot of comments from young people who eat non-veg food saying “now my parents can also use zomato”.
I would like to repeat that this feature strictly serves a dietary preference. And I know
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Update on our pure veg fleet —
While we are going to continue to have a fleet for vegetarians, we have decided to remove the on-ground segregation of this fleet on the ground using the colour green. All our riders — both our regular fleet, and our fleet for vegetarians, will
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Today, along with thousands of our restaurant partners, we just rolled out a “priority delivery for covid emergencies'' feature on the Zomato app. This feature will allow our customers to mark *This order is related to a COVID-19 emergency* option during checkout. (1/4)
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Last week, we started vaccinating our delivery partners in NCR. In one of the largest efforts of its kind, we are facilitating a free and safe vaccination drive for more than 150,000 of our frontline staff and employees. Thousands of our delivery partners are already vaccinated.
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Zomato Feeding India, our not-for-profit has kickstarted the “Help Save My India” endeavour today in association with
@delhivery
to source oxygen concentrators and related supplies to help hospitals and families in need.
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Announcing 'The Shelter Project' – we've started building public infrastructure (Rest Points) to support the well being of delivery partners of various companies.
Read more –
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We are deeply aggrieved by the death of our delivery partner Salil Tripathi in an unfortunate road incident. We are extending all possible support to help the family get through this –
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Starting today, we will recycle 100% plastic used for food delivery packaging on Zomato orders. Also, over the next 3 years, we’ll help cut down the plastic footprint of the restaurant sector.
Read more here –
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Our dedicated Pure Veg Fleet will only serve orders from these pure veg restaurants. This means that a non-veg meal, or even a veg meal served by a non-veg restaurant will never go inside the green delivery box meant for our Pure Veg Fleet.
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Going to deliver some food and friendship bands to our delivery partners, restaurant partners and customers. Best Sunday ever!!
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To solve for their dietary preferences, we are today, launching a “Pure Veg Mode" along with a “Pure Veg Fleet” on Zomato, for customers who have a 100% vegetarian dietary preference.
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More than 40,000 orders in the last hour included a tip for our delivery partners. Love you, India ❤️
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Today, we are taking another small step towards making Zomato a more sustainable enterprise. We now fund local environmental projects to offset the carbon footprint of all our deliveries + packaging in India.
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We have 1.8mn Zomato Pro members as of today.
And one of the most requested features from our customers has been “Unlimited Free Deliveries” (something like Amazon Prime).
So… in a few hours, we are launching our Limited Edition *Pro Plus* membership for select customers…
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On the day of our listing, here’s something I want to share with our shareholders, and India’s startup ecosystem.
The future looks exciting. I don’t know whether we will succeed or fail – we will surely, like always, give it our best.
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Love you, India! You’ve tipped over ₹97 lakhs till now to the delivery partners serving you tonight ❤️❤️❤️
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An ignorant mistake by someone in a support centre of a food delivery company became a national issue. The level of tolerance and chill in our country needs to be way higher than it is nowadays. Who's to be blamed here?
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Congratulations,
@vijayshekhar
and
@Paytm
on becoming profitable.
Sorry, a bit late to the party – was so busy working on our own profitability ;-)
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A lot of people are calling this a ‘historical moment’. It is not. History is always made in hindsight. Never in the present. Back to work.
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Starting today, we are making it our goal to increase women delivery partner participation in our fleet. Currently, there are less than ~0.5% women delivery partners in our fleet and this needs to change.
Here’s what we plan to do about it:
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60,000 delivery partners vaccinated as of today.
Our team is delivering vaccinations to
@zomato
delivery partners across the country real fast. 🚀💉
Delivery Partner Vaccination Update – 25,000+ of our delivery partners are now vaccinated. We want to make sure that they stay safe while serving the nation and keep our customers safe as well. Camps in Delhi NCR, Mumbai, Bengaluru, and multiple other cities are in full swing.
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Please note that this Pure Veg Mode, or the Pure Veg Fleet doesn’t serve or alienate any religious, or political preference 🫶
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Fun fact: We’ve delivered almost as many orders on NYE 23 as we did on NYE 15, 16, 17, 18, 19, 20 combined 🤯
Excited about the future!
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Hey! We had absolutely nothing to do with this.
We don’t endorse helmet-less biking. Also, we don’t have a “Indore Marketing Head”.
This seems to be someone just “free-riding” on our brand. Having said that, there’s nothing wrong with women delivering food - we have hundreds
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Announcement: 10 minute food delivery is coming soon on Zomato.
Food quality – 10/10
Delivery partner safety – 10/10
Delivery time – 10 minutes
Here’s how Zomato Instant will achieve the impossible while ensuring delivery partner safety –
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On that note, just stepping out to deliver some pure veg orders with
@rrakesh_15
with our newly launched Pure Veg Fleet. See ya!
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Pure Veg Mode will consist of a curation of restaurants that serve only pure vegetarian food, and will exclude all restaurants which serve any non-veg food item.
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India and its love for Biryanis😋
(heat map of Biryani orders till 9pm)
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Zomato Feeding India’s mission is to “Make India Malnutrition Free”. Awareness campaigns play an important role in bringing long-term behavioural change – in the past
#SwachhBharat
#BetiBachao
and
#GlobalCitizen
have been able to make a real dent. (1/5)
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UPDATE: Our delivery partner Ramu Sahu has gracefully accepted the electric vehicle that we were keen on him having. 💯
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Yes, we will also serve you Maggi through our 10 minute food stations :)
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Having said that, we should all tolerate each other's imperfections. And appreciate each other's language and regional sentiments.
Tamil Nadu – we love you. Just as much as we love the rest of the country. Not more, not less. We are all the same, as much as we are different.❤️
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In the future, we plan to add more specialised fleets for special customer needs. For example, there's a special cake delivery fleet coming up with hydraulic balancers which prevent your cake from getting smudged during delivery.
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Uber Eats India is now Zomato. Here's to better food for more people, and new beginnings.
For more details:
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Big day today for the restaurant industry. Stay home, stay safe, and order away. We are ready to serve you.
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Folks – you can now buy tickets to 1000+ of the most amazing new year parties in major cities in India on the Zomato app!
If you are not house-partying tomorrow, it might be a bloody good idea to step out :D
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Really want to attend the party in Kolkata – where someone just ordered 125 items in a single order 🤯
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War room ready for tonight. I hope AWS doesn't run out of servers 🤞
Big day today for the restaurant industry. Stay home, stay safe, and order away. We are ready to serve you.
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And remember, our call centre agents are young people, who are at the start of their learning curves and careers. They are not experts on languages and regional sentiments. Nor am I, btw.
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Happy new year, 🇮🇳
And thank you to all our restaurant partners, delivery partners, and the entire zomato team for a stunning finish to an otherwise very hard year. I hope 2022 is great for all of us. Stay happy and stay safe.
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Our order velocity right now is the highest we have seen in our life so far (~2500 orders per minute (opm)).
Surpassed India vs Pakistan day wala opm. And it's only 6pm! I hope our tech lives through this.💗
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This feature will see a phased roll out across the country in the next few weeks. We remain committed to listening to our customers, and serving our community in the best possible way.
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Fun fact: orders delivered today >> sum of all orders delivered in the first 3 years of our food delivery service.
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Milestone Alert – our food delivery services are now available in 500 cities in India. Over the past month, we launched in 120 cities – bringing the daily average to 4 new launches!
To learn more –
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Going to deliver a couple of orders on my own right now. Should be back in an hour or so.
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On that note, we are reinstating the agent – this alone is not something she should have been fired for. This is easily something she can learn and do better about going forward.
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Big hugs and thanks to the entire
@unacademy
team for a very generous contribution of Rs 7 crores to
@feedingindia
for procuring medical supplies for India.
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Few months back, we launched India’s first ‘Emergency Heroes’ program to provide professional first-responder training to our delivery partners. Happy to announce that we now have 20,000+ delivery partners across 31 cities, fully equipped to provide medical aid in roadside
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8422 orders were placed at 8:06 pm - that’s 140 orders every second 😯
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Dinner is here. Arrived 10 minutes early. Ordered on Zomato.
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Back in office. Delivered 4 orders; one of them to an elderly couple celebrating NYE with their grandchildren ♥️
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3.2 lakh+ delivery partners across
@zomato
and
@letsblinkit
are serving India today.
Thank you for helping the nation celebrate 🤗❤️
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Day 0.
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An update from
@letsblinkit
– 7,000 packs of nachos have been ordered already. And 43,000 cans of aerated drinks. Not going to share the stats on condoms 🤫
@albinder
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Was so lost in tracking all the orders, forgot to place one for myself 😿
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Yesterday, we clocked 60% more GMV than last new year’s eve. That’s GMV of ₹75 crores in one single day, with peak orders per minute (OPM) rate of 4,254.
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All this food was worth ₹91 crores.
OMG! 2 million orders! First time in a single day. Three more hours to go...
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Hit our all-time high orders in a day on
@zomato
. Immense gratitude to all 🙏
Really thankful to all our delivery partners and restaurant partners who made this possible❤️
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Milestone alert: Our delivery partners' monthly income has crossed ₹200 crore for the first time. And we have just hit 2,30,000 delivery partners in India.
In September alone, we aim to add 10,000 new jobs as a result of direct employment/contracts with Zomato.🚀
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This small change can help save up to 5,000 kilos of plastic in a day. If you can, please say no to cutlery and do your bit. Read more here –
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OMG! 2 million orders! First time in a single day. Three more hours to go...
Crossed 1 million orders for the day about 15 minutes ago.
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In that spirit, introducing the first
#ZomatoFeedingIndiaConcert
on 10th Dec in Mumbai. This will be an annual event, bringing together impact makers, philanthropists, influencers and YOU – the citizens of India. More here: (2/5)
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Hello twitter, good morning :)
I just want to tell you more about how 10-minute delivery works, and how it is as safe for our delivery partners as 30-minute delivery.
This time, please take 2 minutes to read through this (before the outrage) :D
(1/2)
Announcement: 10 minute food delivery is coming soon on Zomato.
Food quality – 10/10
Delivery partner safety – 10/10
Delivery time – 10 minutes
Here’s how Zomato Instant will achieve the impossible while ensuring delivery partner safety –
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My first delivery brought me back to the zomato office. Lolwut!
Going to deliver a couple of orders on my own right now. Should be back in an hour or so.
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Update on
@FeedingIndia
#IndiaNeedsOxygen
– we are getting ~7,500 Oxygen Concentrators to India. First consignment is arriving today. Over 80% of the OCs sourced are of 10L capacity and will serve hospitals & patients in critical care.
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People produce their best work when their personal and professional goals meaningfully intersect and align. The lack of universal paid parental leave currently makes it complicated for many parents to effectively lead a healthy family life, and focus on their careers. [1/n]
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36,000 biryanis in transit right now across the country. That's 12 tonnes of rice on bikes waiting to be eaten. 🤨🤓
App open spike is brutal already. Let's see how high this can fly. Running at 4,000 OPM right now. 115,000 live orders right now. And it's nowhere close to peak. Bring it on.
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Folks, say hello to Poonam (on bike) and Archana 👸. These ladies are a part of our delivery fleet in Pune and we hope they will inspire more women to join us. Please give them a 👍 the next time they deliver to you in under 30 minutes. 😇
#Equality
@mukund1981
@deeppurpled
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Happy New Year, India!
Off to chat support now to help with active orders.
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Suraj, from our Karnal (Haryana) team, saved for 5 months to buy his dream bike. If you spot him on his supercool ride, do wave. 🚲👋
This is one of the many inspiring stories from
@Zomato
Delivery Universe – about folks who celebrate by staying focused on the road to success.
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As promised earlier, we have started rolling out delivery bags which mention a hotline phone number to report rash driving by our delivery partners. Please remember – we don’t incentivise our delivery partners for on time deliveries, nor do we penalise them for late ones. (1/2)
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Happy to share that India food delivery volumes have reached pre-COVID peaks. A number of cities are now at over 120% of pre-COVID peaks.
[1/n]
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Jevlis ka, Maharashtra? 😋
No other state is getting as many orders from outside India as Maha.
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Namma Bengaluru is in a mood to go out and party!
City with most events booked and tables reserved on
@zomato
tonight 🥂
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Here's to making Zomato a little more inclusive every day. Thank you to all the women leaders at Zomato for driving this change.
Going forward, women at Zomato can avail up to 10 period leaves in a year. This also applies to transgender people working at Zomato.💁♀️
Read more here –
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Please help by donating to 'Feed the Daily Wager' by Zomato Feeding India (
@FeedingIndia
) and provide food support to daily wagers who lost their livelihood due to COVID-19 lockdown.
Click to donate –
Read more –
Spread the word.
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Wishing a great game to Team India and our engineering team 😅 🇮🇳
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