Dan Verakis
@danverakis
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Following
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Global customer experience, loyalty and transformation executive.
Chicago
Joined April 2009
I SWEAR: I woke up this morning and, for the first time, I thought to myself: “I think I need a break from #Facebook and #instagram.” I posted it on @ShawnRiegsecker’s wall! LOL
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After 3 days of trying to switch to @Verizon, I gave up and went elsewhere. #5g?? How about first fixing the single most awful, systematic customer experience I’ve ever seen — a stunning inability to simply sign up a new customer! #cx #fail #customerexperience
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“We don’t make decisions based on facts and data. We make decisions on how they are presented to us.” @TWIN_GLOBAL #innovation
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“Vision without action is a daydream. Action without vision is a nightmare.” @twin_global #Innovation
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“Most companies have yet to understand and invest in reciprocity.”@briansolis #AMEN #DXS18 #CustomerExperience
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Happy Friday: It’s a beautiful new day (wherever you are). Make the most of it (and your weekend!). #peace @ Oxnard Beach Park
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“if a company can’t show a list of innovations they tried that failed (and they celebrated), then they really aren’t innovating... they’re just talking about it.” @tobyredshaw - The World Innovation Network #TWINglobal #innovation
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Morning trialogue with former prime ministers of Poland and Finland about USA’s relationship with EU at the Wirld Innovation Forum @TWIN_GLOBAL #TWINglobal #Innovation
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Anthony @Bourdain was a doorway — one many people wanted to, planned to, or did walk through. He was an escape. And despite all his doors, and all his escapes... he couldn’t get away.
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Hey @DrewGriffinCNN - why don’t any of your @Uber stories compare driver stats to normal taxis? Seems obvious for context, no? #Journalism
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TAKE NOTE: There's a lot of truth to this. I've seen it. "Frauds like the one Holmes allegedly perpetrated are shockingly commonplace and are rarely hatched with co-conspirators and commenced with ill intent. Rather, they are back… https://t.co/c3t768Bupu
lnkd.in
This link will take you to a page that’s not on LinkedIn
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@KellyannePolls @ChrisCuomo @CNN Here’s @KellyannePolls and @ChrisCuomo on @CNN. “You complete me...”
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The daily @WhiteHouse press briefing should be during prime time. It's the best drama on TV, and the country would learn a hell of a lot!
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