CSDP Corporation
@CSDP_Corp
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Process-driven software company with service solutions that automate & optimize every aspect of service lifecycle management.
Irvine, CA
Joined December 2009
Hi FIU, we're all over logistics, let me know if we can help@FIULogistics
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hello Michael, we're trying to inspire as well!@MichaelPSentz
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FAQ of the day: What are some ways to increase #firstcallresolution? Visit our FAQs page to see the 3 steps involved. http://t.co/iieEus87aX
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What is your biggest challenge in getting #fieldservice people up to speed? Join the discussion. #linkedin
http://t.co/hHqEnrg76X
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Consumer Electronics and Reverse Logistics: Play It Again. (Shoppers return 11-20% of consumer electronics devices.) http://t.co/AKxRP4miM0
inboundlogistics.com
Shoppers return between 11 and 20 percent of consumer electronics devices, according to industry experts. While returns are the beginning to device recovery, all the steps in the reverse logistics...
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#FAQ of the day: How can companies ensure that they provide the highest level of #customerservice even post-sales? http://t.co/iieEus87aX
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What’s in a Name: What Type of Solution Are You Using to Manage Services Operations? Guest post by @SFGOnService
http://t.co/vomWHRAh2y
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Are you overlooking an important aspect of #training your field techs? #FieldTechnologiesOnline #fleetmanagement
http://t.co/zCO4RG1AhN
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What are a few ways a new business can avoid a #badreputation for the #service they provide customers or clients? http://t.co/aqgGFzKumw
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#FAQ: What are some of the biggest #complaints from customers on the #service they receive from businesses? http://t.co/VSH5zw2lyS
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An Improving Services Market Is Investing in New #Mobile Tools and Technologies http://t.co/UqfQwIC9Nx via @BillPTSC
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Want #callcenter agents that stay? Get in their heads. Guest blog post by @SoftwareAdvice! http://t.co/gvK0g4I2hq
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CSDP will be at #APICS2013 9/29–10/1 in FL in Booth #1807! @Tweet_APICS is an annual gathering of supply chain & ops. mgmt professionals.
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What does #fieldservice look like today? 4 trends are making a big impact. Read @TSIA's State of Field Services 2013 http://t.co/LOHFTJ1zGR
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#FieldService Workforce Management Priorities For 2013 Are Very HR-Centric http://t.co/UNbuF6rXE0 via @tservicecouncil
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Have any of you been require to BYOD (bring your own device) to work?: http://t.co/VU8YKoCfeT
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Imagine...a unified view of #contactcenter and #customerservice operations. See how to stop under-delivering service. http://t.co/KIzaZEdDFM
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