Client Success Central
@client_central
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Passionate about Client Success. Consulting firm aimed at retention and growth through scalable processes.
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Joined September 2021
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You need the right tools to keep your customers happy. Improve your #customerexperience with this webinar, titled "Customer Success Webinar Series: How to Design Your Customer Journey". Find out more here: https://t.co/T1dtvRW4wW
#customerexperience #saas
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All great leaders are optimists. To inspire requires an undying belief that the future is bright.
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I forgot what 'HTTPS' stood for during an interview. How's your Monday going?
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9 simple words to win the heart of any busy person: "Is it ok if we end the meeting early?" ❤️
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If you de-prioritize #CustomerSuccess as a CEO, the good news is I guarantee in a few years, your company will be focused on it again. I can't guarantee you'll be the CEO anymore though.
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Simply said, Customer Success = Shared Reponsability. Not an objective for a specific business unit, Nor a nice-to-have department.
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Spoke to an entrepreneur the other day with this funding history: Seed: Led by a hedge fund Series A: Led by a growth fund Series B: Led by an early-stage fund That's some straight-up Benjamin Button stuff there... well done!
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Customer churn is one of the biggest problems for businesses. Reduce your churn with this blog post, titled "LinkedIn Emerging Jobs Report | The Rise of Customer Success in 2020". Get it now! https://t.co/IL3vpi48kX
#customerexperience #saas
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