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@clearfeedai

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AI-Powered Support platform, built for teams that support customers & employees on Slack. Web: https://t.co/m4wLk5BUwD or community: https://t.co/rexShc0kQC

Joined June 2021
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@clearfeedai
ClearFeed
12 days
The ClearFeed Podcast is here 🎉 Real, unfiltered chats with founders & builders shaping the future of SaaS. In Ep1, @ku1deep , co-founder at @last9io , opens up about building deep-tech from India, scaling globally, & winning in a crowded Observability space. Full episode:
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@clearfeedai
ClearFeed
13 days
Tired of losing track of customer emails? ClearFeed has a simple way to fix it. You can set up your team’s shared email inbox right inside Slack. In this blog, you’ll learn how to: ✅ Get all support emails into a Slack channel ✅ Reply to emails directly from Slack ✅
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clearfeed.ai
Learn how to set up a shared email inbox in Slack to streamline communication, boost team productivity, and never miss an important message again.
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@colinmack2712
Colin Mackenzie
20 days
Clearfeed has significantly improved our support operations through its seamless integration with Slack. It allows us to manage tickets directly within channels, streamlining communication and reducing response time.
@clearfeedai
ClearFeed
21 days
NEW: Your past Support tickets are now a powerful knowledge source for AI-powered Answers. Now, ClearFeed's AI Agents can: -Generate answers from past tickets -Combine context from docs, wikis & more -Control what’s indexed Full blog: https://t.co/rqZZaO7Ab1 #CustomerSupport
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@clearfeedai
ClearFeed
21 days
NEW: Your past Support tickets are now a powerful knowledge source for AI-powered Answers. Now, ClearFeed's AI Agents can: -Generate answers from past tickets -Combine context from docs, wikis & more -Control what’s indexed Full blog: https://t.co/rqZZaO7Ab1 #CustomerSupport
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@clearfeedai
ClearFeed
28 days
How does @Pathwayportcom scale support across 350+ Slack Connect channels? The challenge: missed messages, no visibility, & growing compliance risk. 🚀After implementing ClearFeed:  -Centralized triage for all client requests  -90% faster resolution times  -600+ monthly
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@clearfeedai
ClearFeed
1 month
NEW: Use your trusted LLMs for AI-Powered Support in ClearFeed 🚀 With Bring Your Own Model capability, you can: -Choose your own provider (OpenAI, Anthropic, Bedrock, etc.) -Configure your embedding model -Pick which models handle simple vs. complex tasks -Optimize for cost,
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@clearfeedai
ClearFeed
1 month
Incidents start in Slack, but tracking happens in Jira. Sound familiar? With ClearFeed’s Auto-Fill Actions, you can now: ✅ Sort Slack messages using a Prompt. ✅ Create Jiras out of the important ones and keep them synced. Dead Simple. Blog in comments. #Slack #Jira #AI
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@ku1deep
kuldeep
2 months
Credit where it is due. I just realised that we have been using @clearfeedai in our Slack for 3 years now. Stil delivers value everyday. Just as it should be.
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@clearfeedai
ClearFeed
2 months
Your team lives in Slack. So should your knowledge base. 📖 In 2025, the most innovative support teams utilize AI bots that surface answers directly within Slack. We reviewed 8 of the best bots for speed, accuracy & real-world workflows. 🔗 https://t.co/X4jjfE9kkM.
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clearfeed.ai
Discover the best Slack knowledge base bots of 2025 to boost team productivity, automate support, and streamline internal communication. Learn now!
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@clearfeedai
ClearFeed
2 months
Support teams: cut the back-and-forth between Slack & Salesforce. With ClearFeed’s upgraded Slack-Salesforce integration, you can: -Bring Salesforce Knowledge into Slack & auto-reply in threads with AI Agents - Use Salesforce Forms to file tickets & capture details from Slack.
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@clearfeedai
ClearFeed
2 months
Jira isn’t one-size-fits-all. Jira Service Management ≠ Jira Software. If your team is stuck juggling support tickets in dev tools (or vice versa), this guide clears the confusion. 👉 Read the breakdown: https://t.co/DBwycK5um8.
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clearfeed.ai
Unsure between Jira Service Management vs. Jira Software? Discover differences, benefits, and which tool best fits your team’s needs for efficient workflows and support.
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@clearfeedai
ClearFeed
2 months
NEW: ClearFeed’s two-way sync between HubSpot & Slack 🎉 Built on HubSpot’s Custom Channels API, it keeps agents + customers on the same page:  -Messages & replies flow both ways -Agents work from HubSpot/Slack -Customers stay updated in Slack Full blog:
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@clearfeedai
ClearFeed
2 months
How does @HarborComply scale HR support for 200+ employees on Slack? The challenge: untracked HR requests, repetitive queries & manual tracking overload. 🚀With ClearFeed: -100% visibility into all HR requests -40% faster resolutions -100+ tickets managed in Slack per month
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@clearfeedai
ClearFeed
2 months
Your support team lives in Slack. Time to bring your virtual assistant there, too. Handle FAQs, route tickets, and move faster—without leaving the channel. 👇 Quick guide to getting started: https://t.co/7IfU0CBHux. #Slack #SupportOps #Automation
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clearfeed.ai
Learn how a virtual assistant for Slack can help you manage tasks, automate reminders, and enhance collaboration, perfect for improving workflow in any team using Slack.
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@clearfeedai
ClearFeed
3 months
Using Jira for dev work? You’re already halfway to a powerful ticketing system. With Jira Service Management (JSM), you can: ✅ Track & prioritize issues ✅ Route requests smartly ✅ Keep dev + support in sync Full guide 👉 https://t.co/QcTYJcjZLk.
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clearfeed.ai
What is the Jira Service Management ticketing system? Learn what it does, how it works, who it’s for, and whether it’s the right tool to streamline your IT operations.
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@clearfeedai
ClearFeed
3 months
We hosted our first live session on custom AI Agents this week & the response was incredible 💯 We covered how to: -Take actions in tools like Okta, HubSpot - from Slack -Automate replies, enrich tickets, troubleshoot in-thread -Live Q&A & more Missed it? Join session 2! 👇 🗓️
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@clearfeedai
ClearFeed
3 months
Join us for a live webinar: Automate Support on Slack with custom AI Agents. We'll cover: -Use cases with HubSpot & Okta -Live AI Agent demo -AI roadmap preview + Q&A 🗓️ Choose a slot: Session 1: Aug 20, 10–10:45 AM PT Register here: https://t.co/L69drcJGBR Session 2: Aug
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