Need to get in touch with our Support Team? Here's how! The "Help" button in the bottom left corner of the site will pull up a chat box where you can ask questions and get in touch with an agent.

Our Titled Player cheating review process, explained. https://t.co/yC1N8nAgqV

Read more here:

You'll notice your Puzzles rating has changed significantly, and it's probably lower than you remember. But don't worry—this is not simply a downward adjustment inside the same rating system. Instead, this change is the result of an entirely new rating system!

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Here are the Fair Play numbers from June! Check out the full article in the thread below.

The platform is back up and stable again. We thank you all for your patience!

For those wondering, yes, https://t.co/EybVbT0a5K is down right now and, no, I did not cut the wrong wire this time... Jokes aside, we're super sorry and doing everything we can to get back up. Will keep you posted.

We're aware of an issue that is causing an error on the platform. Our team is working to get this resolved as soon as possible. We apologize for the inconvenience.

Check out the full blog post here:

Hey chess community! Our Fair Play team will be making a monthly blog post to share the numbers and any key insights for the month. Here are the numbers for May.

An upgraded virtual coach is coming to https://t.co/EufIHvcIFK! Members will have personalized virtual chess coaches to help with game review, lessons, and more. 📈

It's almost time for a new puzzle experience! 👀 Enjoy chess puzzles in an all new way - exploring worlds, advancing through tiers, and even prestiging - coming soon!

The upgrade has been rolled back and we are adapting our approach to ensure smooth sailing going forward.

We had an outage today caused by a seemingly routine upgrade to a core library in our web application stack.  When we upgraded the library, the change created a flood of queries that caused an outage on a database that is crucial for serving the website.

If you prefer not to have your Daily game end automatically when your opponent runs out of time, perhaps because you’re playing with a forgetful friend or you simply don’t like games ending early, here’s what you can do:

Throughout chess history, many great players have used stalemate in their favor to save lost positions. It is a great idea to keep in mind because sometimes you can use it to prevent losing a game or even to stop your opponent from doing so.

Have you ever been surprised by a game suddenly ending in a draw? One of the ways this happens is by stalemate. It happens when the player who has to move has no legal moves available.

Traffic has fully recovered and we are back to normal operation!

We are aware of an issue that is preventing users from playing games on the site, among other features. Our team is actively working to get this resolved. Thank you for your patience.