Looking for a solution to help scale your #customersuccess organization? Never heard of Cast? Curious about how we can help you? Learn more about us in just 99 seconds... https://t.co/TZmUVFo3Yh #customersuccess #automation #technology #saas #csm

Use this scorecard to pick what you build—and what you buy. Build vs. Buy AI Agents https://t.co/SOsQHkTnLM #AI #artificialintelligence #digitalcustomersuccess #AIagent #agenticAI #customersuccess @castdotapp

How Alex Turned Feedback Scores into a Scalable Engine and Referral Factory https://t.co/l1YzUVxv9n @castdotapp #feedback #growth #customersuccess #digitalcustomersuccess #automation #AI

Where are you placing your CX chips—a Generalist Super Agent or a Specialist Team of Agents? https://t.co/Ut8MfoMnpa @castdotapp #AI #artificialintelligence #AIagent #agenticAI #customersuccess #customerexperience

LLM Data-Masking Does Not Work https://t.co/U3LfRIQ54I LLM data masking fails, raising security concerns for organizations. Learn more about how and why... and what you can do to protect your data and customer data.@castdotapp #data #LLM #AI

10x Your Customer Success Using The CRM + AI https://t.co/2YBP8QR41U @castdotapp #customersuccess #digitalcustomersuccess #CRM #AI

Beyond AI Tools & CSM AI Copilots. https://t.co/yIy4PLuLJH CoPilot AI for CSM teams and AI Tools are table stakes. Autopilot AI is how you scale your business without scaling teams. #AI #artificialintelligence #automation @castdotapp

How open agent protocols (MCP, MPB, ACP, A2A, A2H) erase integration debt and future-proof your stack. https://t.co/kP2LYgv7Id The smartest play isn’t an all-knowing Super-Agent or a swarm of siloed specialist agents—it’s a hybrid. #AI #agenticAI #AIagents @castdotapp

Introducing the 6-Point Agentic Autonomy Scale: From AI Tool to Full Agency https://t.co/6F3dWr9dsc @castdotapp #agenticAI #AIagent #automation #AI #artificialintelligence #customersuccess #cusotmerexperience

10x Your Customer Success Using The CRM + AI https://t.co/205PQXSeDQ Who wouldn't want to do that?! #customersuccess #CRM #AI #artificialintelligence @castdotapp

How vCom Transformed Customer Engagement with @CastDotApp AI CSM https://t.co/RhJBy0hGud By integrating #data-driven insights & automated touchpoints, she has improved customer coverage, increased #engagement rates& streamlined delivery of key accnt updates. #AI #customersuccess

I’m excited to be speaking at MarTech online 9/17! Don’t miss my panel, How #AI and #data activation deliver unforgettable customer experiences, with a live Q&A. Learn more here ( https://t.co/m1JvFvJ01D) and grab your free pass to join me: https://t.co/L64j59fEbo @martechismktg

AI Is Only as Good as the Culture It Operates Within - CX Journey™ https://t.co/IFaMSFlfOs AI won’t save a broken culture��it will expose it. #AI #artificialintelligence #culture

How open agent protocols (MCP, MPB, ACP, A2A, A2H) erase integration debt and future-proof your stack. https://t.co/I27PaURl6v The smartest play isn’t an all-knowing Super-Agent or a swarm of siloed specialist agents; it’s a hybrid. @castdotapp #AI #agenticAI #AIagents

Psychological Safety: The Strategic Advantage Hiding in Plain Sight https://t.co/eXDtr7Q8wM If ur serious abt transforming #outcomes, you can’t ignore the conditions under which ur people do their best thinking, collaborating, and problem-solving. #culture #employeeexperience

Culture Isn't Fluff: It’s Your Operating System - CX Journey™ https://t.co/5JX9QclYHn To think of it as fluff is a mistake. A costly one. #culture #leadership #workplace

Customer immersion reveals what dashboards never will https://t.co/cgBvDuVegO Immersion programs r abt understanding the customer’s day-to-day experience — feeling what they feel and seeing, firsthand, how your brand shows up or falls short. #customerexperience #cx @martechismktg

The Key to Business Success? Investing in Your Employees. Learn more in my new book, EMPLOYEE UNDERSTANDING. Available now! https://t.co/UWuIWyd0sh #employees #employeeunderstanding #employeeexperience #culture

Where are you placing your CX chips—a Generalist Super Agent or a Specialist Team of Agents? https://t.co/7orWXhTowF Are you betting on one brain to do it all—or a coordinated team of minds? @castdotapp #AI #AIagent #agenticAI #automation #customerexperience #customersuccess

Have you downloaded your free chapter of BUILT TO WIN? Learn more about why this book is a must read! And learn how to build a #customercentric #culture. Get your chapter here: https://t.co/WptEPKFIto #builttowin #leadership #employeeexperience #customerexperience #author #book

Where are you placing your CX chips—a Generalist Super Agent or a Specialist Team of Agents? https://t.co/SQqdm72BwJ @castdotapp #agenticAI #AIagents #AI #artificialintelligence #automation #customersuccess