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Bruce Temkin Profile
Bruce Temkin

@btemkin

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#HumanExperience Visionary/Speaker/Researcher & Head of @Qualtrics #XM Institute. Co-Founder of https://t.co/zhNG6W4Zrt. Views = my own.

Massachusetts, USA
Joined February 2009
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@btemkin
Bruce Temkin
2 months
Check out my podcast episode: "Beyond Right and Wrong: Rethinking Moral Disagreements with Kurt Gray.". 🎧
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Podcast Episode · Humanity At Scale: Redefining Leadership · 04/17/2025 · 42m
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@btemkin
Bruce Temkin
2 months
That breakdown isn’t just political—it’s cultural. And it’s dangerous. If we want to repair it, we don’t need more speeches. We need better habits. Here are 3 places to start:. ✔️ Assume positive intent.✔️ Separate ideas from identities.✔️ Avoid binary thinking.
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@btemkin
Bruce Temkin
2 months
We’ve grown so reactive—so quick to assign motives, take sides, and shut people out. Disagreement no longer feels like dialogue—it feels like danger. We stop talking. Or we shout. Or we disengage with each other. We’ve lost the ability to disagree without breaking something.
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Bruce Temkin
2 months
🔴 I can’t stop thinking about the murders in Minnesota. Yes, they were horrifying. But what’s haunted me isn’t just the violence—it’s what it reveals about the world we’re shaping. What kind of society are we creating if every disagreement becomes a declaration of war?.
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@btemkin
Bruce Temkin
3 months
(4) Stories shape outcomes. Othello didn’t fall because of facts—he fell because of a story he chose to believe. Leaders must constantly examine the narratives they share and the ones that they buy into.
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@btemkin
Bruce Temkin
3 months
(2) Culture is what you tolerate. Iago thrives because no one calls him out. Toxicity doesn’t need permission—just silence. (3) People need to feel seen. Iago’s manipulation is driven by resentment. When people feel invisible, they’ll find other ways to matter.
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Bruce Temkin
3 months
Here are four #HumanityAtScale leadership lessons the experience brought to life:. (1) Power without clarity is dangerous. Othello’s strength couldn’t protect him from self-doubt. Leaders need more than presence—they need inner alignment.
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Bruce Temkin
3 months
After the show, we had the chance to go backstage and meet Denzel after the show. It was wonderful to see him spend time with a group he brought on stage from @BGCA_Clubs. He was present, encouraging, and inspiring. A reminder that real leadership often happens offstage.
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Bruce Temkin
3 months
The production is urgent, raw, and deeply human. The entire ensemble was outstanding. @OfficiaIDenzeI gave a powerful performance, and @JakeG_Online’s Iago was extraordinary—one of the best I’ve seen on stage. The show deserved several @TheTonyAwards nominations.
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@btemkin
Bruce Temkin
3 months
🎭 We saw @othellobway last night—and it was excellent!. @iamKENNYLEON’s direction places the play in a modern setting while preserving Shakespeare’s original text. I didn’t catch every word—but it didn’t matter. The emotion, pacing, and performances kept me fully engaged.
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@btemkin
Bruce Temkin
4 months
Doesn’t it feel like #trust is disappearing?!?. This week's edition of Humanity At Scale, focuses on trust—not as a buzzword, but as a system of beliefs and behaviors that can either be built by design or eroded by default.
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@btemkin
Bruce Temkin
4 months
In the latest Humanity At Scale #newsletter, I examine "The Anatomy of Trust.". #Trust drives commitment, engagement, and advocacy, especially in times of change, and is built or broken by two questions: Can I rely on you? and Do you care about me?. 👉
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Bruce Temkin
4 months
🔥 Six Bold Thinkers. Five Big Shifts. One Human-Centric Future. This week's edition of the Humanity At Scale newsletter features 6 executives and thought #leaders who will get you to rethink your #leadership. Read it👉
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@btemkin
Bruce Temkin
4 months
💡 Smart leaders aren’t know-it-alls—they’re learn-it-alls. Check out the latest episode of Humanity At Scale: Redefining Leadership Podcast featuring @LizWiseman. 🎧 Apple Podcast: 🎧 Spotify:
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Podcast Episode · Humanity At Scale: Redefining Leadership · 04/03/2025 · 47m
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Bruce Temkin
4 months
Great #leaders tell less and ask more!. Check out the latest episode of Humanity At Scale: Redefining Leadership Podcast, with my guest, @LizWiseman. 🎧 Apple Podcast: 🎧 Spotify: #leadership #multipliers
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@btemkin
Bruce Temkin
4 months
In this week's edition of my Humanity At Scale newsletter, I share. The Six Laws of #CustomerExperience. They reflect fundamental human truths—how people think, feel, and respond—and how organizations can either uplift or frustrate them.
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Bruce Temkin
4 months
Let’s face it — #conflict is everywhere. In my Humanity At Scale: Redefining #Leadership Podcast, I chat with @TaniaIsraelPhD about how #leaders can use #curiosity, #empathy, and #dialogue. Apple Podcasts: Spotify:
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@btemkin
Bruce Temkin
4 months
💡 What type of leader do you want to be?!?. In this week's edition of my Humanity At Scale newsletter, I explore two approaches that leaders can take with employees: Forcing compliance or inspiring commitment. 👉 Read the newsletter:
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Bruce Temkin
5 months
This week's edition of my Humanity At Scale newsletter asks the question: . Are You Leading Rule-Followers Or Change-Makers? . I examine how leaders can drive more successful organizations by building commitment vs relying on compliance.
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