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Brian Sugar Profile
Brian Sugar

@briansugar

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Founder & Managing Partner @Sugar_Capital

San Francisco, CA
Joined January 2007
Don't wanna be here? Send us removal request.
@briansugar
Brian Sugar
11 months
New @Sugar_Capital office! The Presidio is such a privilege to work in, so beautiful. ๐Ÿ’™
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@briansugar
Brian Sugar
8 hours
What SEO shenanigans does @SubstackInc play so the platform's version of my posts show up and the ones from my custom domain do not?.
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@briansugar
Brian Sugar
8 days
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@briansugar
Brian Sugar
8 days
10/ AI will not fix the business model. But the right business model, enabled by AI, might finally fix fashion discovery. Full analysis of why AI shopping platforms face the same old problems (and what might actually work):.
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@briansugar
Brian Sugar
8 days
9/ But here's the opportunity. The AI advances are real. The technology finally works. The entrepreneurs who build around structural realities rather than against them will create something genuinely transformative.
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@briansugar
Brian Sugar
8 days
8/ The brutal truth: The tech industry has spent over a decade and billions trying to disrupt fashion discovery. The incumbents have only grown stronger. Amazon dominates retail. Google controls search. Social platforms own discovery.
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@briansugar
Brian Sugar
8 days
7/ The customer experience is still broken. Find three pieces for an outfit across different brands = three separate checkouts, three shipping fees, three return policies. When something goes wrong, customer service becomes finger-pointing between platform and retailers.
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@briansugar
Brian Sugar
8 days
6/ Then there's the attribution nightmare. Browser extensions hijack commissions. Cross-device shopping breaks tracking. And now AI itself creates new attribution challenges. They do the work. The giants get paid.
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@briansugar
Brian Sugar
8 days
5/ Meanwhile, the retailers that discovery platforms depend on for inventory are also their direct competitors for keywords and advertising. Nordstrom and Zara bid against Daydream for the same Google search terms. The retailers' CAC will always be lower.
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@briansugar
Brian Sugar
8 days
4/ Here's the structural problem: When OpenAI adds shopping to ChatGPT, it's not creating a new destination. It's embedding commerce into existing behavior. Discovery startups must convince users to develop new habits while tech giants embed shopping into existing flows.
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@briansugar
Brian Sugar
8 days
3/ The real issue was never technology. Polyvore had elegant visual discovery. ShopStyle offered comprehensive search. Lyst, Wanelo, Fancy, Pose, Spring, and about fifty others you've probably forgotten all had powerful capabilities. None became billion-dollar businesses.
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@briansugar
Brian Sugar
8 days
2/ As CEO of POPSUGAR (which owned ShopStyle), I watched fashion discovery platforms struggle with the same fundamental problems for over a decade. Better algorithms, same broken math.
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@briansugar
Brian Sugar
8 days
1/ The AI shopping boom is here. ChatGPT can shop for you. Google's virtual try-on is uncannily good. Daydream raised $50M. OneOff and Alta are building AI styling platforms. The technology is genuinely impressive. But I've seen this movie before. ๐Ÿงต.
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@briansugar
Brian Sugar
15 days
Q3 starts today.
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@briansugar
Brian Sugar
1 month
8/.Read more: The Paper Tigers of Venture Capital.
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@briansugar
Brian Sugar
1 month
7/.Smart founders reverse-DD: . "Do they honor commitments when shit gets real?". Answers spread fast.
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@briansugar
Brian Sugar
1 month
6/.Standard excuses from the messenger: . "Partners had concerns" ."Macro uncertainty" ."Being disciplined". Translation: "Our word means nothing.".
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@briansugar
Brian Sugar
1 month
5/.These VCs dress it up as "fiduciary duty to our LPs.". They've just marked themselves forever. Founders remember.
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@briansugar
Brian Sugar
1 month
4/.Often it's the lapdog junior VC who delivers the bad news. Convenient scapegoat for a firm-wide decision. Cowardice dressed as delegation.
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@briansugar
Brian Sugar
1 month
3/.Tier 1 firm just cut friend's Series A by 30%. Six weeks post-signature. Zero business changes. No backbone.
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@briansugar
Brian Sugar
1 month
2/."Retrading" is Venture speak for lying. Sign. Stall. Cut valuation. Blame "macro.". It's theft.
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