@Uberman_ldn
Hi! Thank you for bringing this up with us! We are taking matters very seriously, and cooperating fully with both parties once the customer contacted us directly. Our Safety Department is at service 24/7 and treats such incidents with the utmost priority.
@19swiftie89
@leniwalewaczka
Bardzo przepraszamy! Kierowca został już usunięty z kategorii. Dziękujemy za zwrócenie naszej uwagi - dokładamy starań, aby takie sytuacje nie miały miejsca.
@Islamatou
Veuillez nous envoyer un message direct avec l'identifiant du rapport in-app afin que nous puissions suivre ce problème. Nous vous remercions de votre attention. (2/2)
@idkshar
We are deeply sorry to hear about this situation, Shar! Please get in touch with our team through the Support tab in the app as soon as possible. Our team will take the appropriate action in regard to this situation. Much appreciated!
@Morris_Monye
Hello, Morris! We are very sad to hear this. Please let our in-app support or nigeria
@bolt
.eu know of this issue and our team will be able to look into this for you. We are very sorry for the inconvenience caused.
The self-driving test car by Bolt and
@unitartu
just became the world’s first self-driving car to drive on the official WRC rally stage during
@RallyEstonia
this weekend! 🚀
Read more about the Tartu University’s Autonomous Driving Lab here →
@soniank_
As you had reported this issue via in-app support as required, we kindly ask that you send a follow-up message on the pending correspondence via the app for further assistance on this from our safety team. (2/2)
Here’s some 👏 very 👏 exciting 👏 news!
We’re over-the-moon-happy to announce that we’ve closed a €600M funding round, increasing Bolt’s valuation to more than €4B.
Read more about what we plan to do with these funds! 👇
We did it! Bolt is officially the hottest European Unicorn!🔥Thank you to the judges and to everyone who voted for us in
@TheEuropas
2020, we’re honoured! ⚡️
We’re excited to announce that we’ve just finalised our largest round of funding, securing a €150m investment.
This funding will help us to further enhance the safety and quality of our products. ⚡️
Read more →
We’re delighted to announce that we’ve received €20 million in funding from International Finance Corporation (
@IFC_org
), a member of the World Bank Group.
This fund will help support our efforts to develop mobility solutions in emerging economies. 🚀
We're starting 2022 off with a bang! 💥
We just closed our largest ever funding round, worth €628 million, taking Bolt's valuation to €7.4 billion!
Read more about how we plan to use this money to accelerate our mission! 👇
@2548684a
Hello, we’re aware of this case and are concerned about the events that have been reported. The safety of all those that use Bolt is important to us. We always investigate serious incidents and remove anyone that violates our terms of service from the Bolt platform. (1/2)
@nbspeka
Добрий день! Ми дуже стурбовані цією ситуацією. Подібна поведінка водія неприпустима на нашій платформі. Наразі ми проводимо розслідування щодо цього інциденту і водія на платформі заблоковано, оскільки безпека є для нас пріоритетом. (1/3)
@Bmorecmore
Hey, Daren! Thank you for feedback and for sharing this idea 💡 with us. Please be assured that we have forwarded it to the responsible department.
Times Square used to have 8 bustling lanes of traffic. Today, it’s been totally transformed into a pedestrian-friendly space. We couldn't think of a better place to stick a Bolt ad. Cities should be built for people, not cars!
Got 10 minutes to spare? ⏰ Get the inside scoop on all-things-Bolt as our CEO Markus Villig (
@villigm
) explains how we started & where we’re headed in this exclusive interview with
@TelegraphTech
. Check it out ↓ ⚡️
To date, we've donated €3 million to NGOs supporting Ukraine and its people, with more to follow.
Here’s a list of some of the organisations that we’ve supported so far, how they were chosen, and insights into how the money will be used.
Meet our newest family member — Bolt Drive 🚙 🐣
It takes us one step closer to our mission — helping people give up their personal cars by providing a better alternative.💚
Today, we’re committing £250k in free rides to help get Londoners vaccinated. Vaccination centres that could use help please reach out at london
@bolt
.eu. Use the subject line: Destination: Vaccination.
Let’s do this, one ride and one jab at a time! 💙
1 trip = 1 tree on Earth Day 🌎
In addition to the 11 million Seedbolts we are planting this year, we’ll add an extra seed for every order you make today, on Earth Day. 🌱⚫️
#SeedBolts
Introducing: Seedbolts. 🌱⚫️
Together with Seedballs Kenya, we’re planting over 11 million tree seeds to reforest degraded areas in Kenya. As they grow into trees, they’ll help us neutralise the mobility footprint of all your Bolt rides and Bolt Food deliveries.
#SeedBolts
Bolt Scooter Safety Rules S1 E1: Park properly.
Reward your scooter for being such a good sport by parking it properly instead of abandoning it in the middle of the pavement. 🥲 It's considerate, plus it keeps cities clean and scooters happy. And it's also the law.
@Plastician
Sorry one of our competitors drove you halfway across the country and charged you for their own mistake. If they won't fix this, we will.🚗
DM us up to claim your free weekend rides till the end of the year. And see you in Peckham
@boilerroomtv
tonight!🙌
Don't be surprised if a robot delivers your next Bolt Food order! Bolt’s partnered with
@StarshipRobots
, the world leader in autonomous delivery vehicles, to transform food and grocery delivery.
Check out our recent article for more information. 👇
@2548684a
We are conducting an internal investigation which takes some time to conclude. We cannot comment any further whilst this process is ongoing. (2/2)
The Bolt scooters are now in Tallinn!
Believe us when we say that electric scooters are the coolest way to move around town in the summer and it’s eco-friendly! 💚
Read more about the pricing and how to find a scooter from our blog.
#ridewithbolt
The longest Bolt ride this year was 175 km.
So, if that person were to repeat the same trip every day, they’d get around the globe in 229 days. Isn't that fascinating? Exhilarating? You tell us. (No, don't tell us, we've already made up our mind — Bolt 2023 road trip it is).
Bolt has closed an investment round of €100M to continue building the best way to move in cities in Europe and Africa. 🚀
This will help us to scale our ride-hailing , micro-mobility and food delivery products even further.
Green news from Bolt.💚 We're making our e-scooters climate positive by the end of 2020, being the first e-scooter operator to achieve it.
#Sustainability
#TechNews
@_elijahrose
Merci de nous avoir informé. Nous sommes ravis que vous soyez en sécurité et nous allons enquêter pour nous assurer que cela ne se reproduise pas. 1/2
We’re partnering with Seedballs Kenya to plant over 11 million
#Seedbolts
— seeds that will grow into trees and help reforest areas of the country. 🌳 As a result, we neutralise the environmental footprint of all your Bolt rides and food deliveries. 👇
@1414interlude
We're concerned to hear that this happened to you. To address this and ensure it doesn't happen again, please reach out to our Support team via your Bolt Food app 🙏
Since Taxify’s launch less than five years ago, more than 10 million people across the world have used the ride-sharing app to get from A to B. 🚀
#BuildingTheFutureOfTransportation
There are some problems that we can ignore — like a hole in a sock that no one else can see. And then there are problems like private cars stealing city space and polluting the air. These are problems we can’t ignore. 🙅♂️
Join us on our mission to create
#citiesforpeople
.
We have been advised of a police incident on London Bridge. We have deactivated surge in the area to assist Londoners in moving away while police deal with the situation.
Bolt is now live in Amsterdam! 🚗🎉🎉
The beautiful city of Amsterdam is famed for its canals and unique architecture. But, as of today, it’s also home to affordable, fast and environmentally friendly urban transportation.
Last year, our Customer Support team received a tonne of pics of cats sleeping on Bolt scooters. So, we thought… What about indoor cats? How can they enjoy this high-tech sleep device? A revolutionary insight was born — a scooter-shaped cat bed with a built-in scratching post.
This August, Bolt turned nine years old.🎉 During this time, we’ve gone from our CEO,
@villigm
, personally recruiting the first drivers to the platform to becoming the first European super-app with over 100 million customers. Learn more about our journey!
Taxify’s Data Scientists are solving problems that improve how millions of people move in their cities.
Behind the final price tag you see in the app, there’s a complex set of algorithms at work. Find out how the price of your routes get calculated.
You no longer have to constantly unlock your phone just to check your ride status.
All the important information about your ride will now be displayed directly on your iOS Lock Screen.
If you don't have the app, download it here:
Introducing: Hardwear. It’s the world’s first collection of jewellery made out of scooter frames. We teamed up with award-winning designer Tanel Veenre to upcycle our oldest models into earrings, bracelets, and pendants that improve pedestrian visibility at night.
Bolt’s CEO
@villigm
talked to
@Forbes
about Bolt’s early days, rapid expansion in recent years, and how frugality has set the foundation for the company’s success.
Check out the full interview. 👇
We’re happy to present the newest addition to our scooter family. Welcome, Bolt 4! 🛴 🎉
This scooter includes sensors that detect accidents, falls, sharp braking, and unsafe riding patterns, making it the safest scooter on the market. 🙌
Despite everything that 2020 threw at us,
#LifeKeepsMoving
. Just like that one guy who kept moving and moving and moving for a total of 315 km — the longest Bolt ride of the year. 🚀
Head to open your Bolt app and check out the 2020 lookback 👉
@Islamatou
Bonjour, nous sommes très inquiets d'apprendre cela et nous nous excusons pour la gêne occasionnée. Nous aimerions faire un suivi rapide afin de régler ce problème dans son intégralité. (1/2)
@wealtheternal
Hello there, toll fares are automatically added to a final price when you pass through a toll road. The driver pays the toll gate fees at the point of passing through the toll and he is then reimbursed when you pay the final fare for the trip.
A house that’s actually 50% garage isn’t probably a great place to live in. 🙅♂️ But that’s exactly what we’ve done to our cities by giving over half of their area to car infrastructure. 🤦
Switching to alternatives will give us our living room back.
@_elijahrose
Nous aimerions faire un suivi à ce sujet, veuillez nous envoyer un DM en fournissant votre adresse e-mail/numéro de téléphone enregistré sur l'application pour permettre ce suivi. 2/2
With Bolt scooters now live in Paris, Taxify will be the first transportation platform to bring scooter sharing and ride-hailing together in one mobile app.
Building a smarter way to move for 100+ cities around the world, Bolt has become the leading European transportation platform. Read the
@nytimes
story to see how we’ve come this far. ⚡️
Thanks to our customers, we were able to donate over €5M to organisations supporting Ukraine and its people.💙💛 Head to our blog to find out more.
If you wish to help, contact your local refugee help organisation and find out what can be done and how.
For decades, cities have been built for private cars, not people. But at Bolt, we believe it’s time to change the status quo! 🚀
Learn more about giving cities back to the people in our latest blog post! 👇
We’re delighted to announce that we have entered into a €50 million quasi-equity facility agreement with the European Investment Bank (EIB).
Read more on our blog 👇🏻
#boltapp
#ridehailing
One ride-hailing app charges more per trip. The other one charges less. Simple as that! ⚡️
Get up to 50% off your first 10 trips with Bolt, starting from £2.50 per ride.
Download →
#ridewithbolt
#London
We're beyond excited to announce that we're aiming to have 130,000 e-scooters and e-bikes on the streets of Europe in 2021! 🛴💨
This right here is the future of transport — safe, quick, affordable and green rides. 💚
Streets used to be social playgrounds for people. But an ever-growing number of private cars has changed that.
See how we got trapped in car dependency and how we can get out of it. 👀 Join us on our mission to create
#citiesforpeople
, not cars.
The need for finding an alternative way to move around cities is becoming more and more important. We believe that the solution lies in micro-mobility. 🛴
Read more from our blog 👇
We have BIG news! 🚀
Bolt scooters and e-bikes are now available in 200 cities across Europe, up from the 170 cities that we had at the beginning of the year! 🛴💨
Welcome to Johan Bergqvist who joined us as our first-ever CFO to give us a good boost in Europe and Africa. 🎉 Before, he helped Spotify grow from hundreds to thousands of employees and raise over €2 billion.
We’re excited to be nominated for the 2024 Rider’s Choice Award in 3 categories! Read our blog to see how you can vote for your favourite companies in the small electric vehicles industry.
Choose your future! 🇪🇺
The European Parliament
@Europarl_EN
elections are approaching and we have prepared a special discount code for the polling station rides!
Find the code for your country on your local Bolt Facebook page!
#bolttovote
#ThisTimeImVoting
#chooseyourfuture
We are launching Bolt’s food delivery service soon!🍕
Join us →
Our company is built around efficiency to have the best prices for passengers and the lowest commissions for drivers in the industry and now we want to bring this mindset to food delivery!
Hello Helsinki! July got even hotter with the news that Bolt ride-hailing is now live in town. 😎 Download the app and get 50% off convenient, carbon-neutral trips. Check out our blog for more information.
You’d be surprised to know what the word ‘parking’ meant back in the day.
Watch our little history crash course to find out. And join us on our mission to create
#citiesforpeople
. 🌱
With the new Bolt scooter, you'll arrive in style to everywhere while also enjoying a safe and comfortable ride! 🛴💨
We are unveiling our brand new Bolt scooter model, which you'll soon find in more than 45 European cities this summer! 👇
Bolt founder and CEO
@villigm
shared some news about our investment in micromobility and post-pandemic growth plans with Bloomberg
@business
. Tune in! 👇
Say hello to our fifth-generation scooter – the Bolt 5! 🛴
A newly-designed electric scooter that meets the needs of users and city authorities by providing the highest standards of safety, sustainability, and comfort. 💚
More information from
@tech_eu
👇
Riders safety is always our top priority. This is why we’ve developed a unique tandem riding prevention system for our e-scooters! We’ve also applied for a patent. Once awarded, it will be valid in 154 countries.
Read more about the new feature! 👇
First Bolt scooter charging docks are live in Tallinn! ⚡️
Less hassle, better for
#parking
and
#emission
reduction, and even a bonus for the riders! In 2022, we’re planning to deploy 500 charging docks across our European markets. 🚀🚀🚀
@servinn_camila
¡Hola! Sentimos mucho tu experiencia, este no es el tipo de servicio que pretendemos ofrecer. Nuestro equipo de seguridad ha sido debidamente informado del problema y tomará las medidas oportunas para resolverlo. 1/2
Taxify CEO
@villigm
on stage at
#WebSummit2018
: "Taxify is fast becoming a platform for many different kinds of
#transport
services, recently adding
#scooters
in Paris and motorcycle taxis in Africa to its
#ridehailing
services available in over 25 countries already."
Do scooters help to keep the air clean in our cities? 🛴
We’ve pulled together some data, ran the numbers and come to a conclusion. Head to our blog to read more! 👇
Did someone say merch?! 👀 We’ve got all the apparel and accessories to help you live a greener, car-free lifestyle.
Read more about our first ever mission merch collection! 👇
@Chaarrllyyy
Dada la delicada naturaleza de la situación y para proteger tu privacidad, te pedimos que nos envíes los detalles del incidente a través de la sección de Soporte de la app de Bolt. Nuestro equipo está esperando tu mensaje y te ayudará a la mayor brevedad posible. (2/2)
There’s a better way to avoid traffic, and it doesn't involve sitting in your car for hours. Electric scooters and bikes are a healthier, more efficient, and eco-friendly way to move. Find out more about how they can help you beat the rush hour. 👇