boAtSupport
@boAtSupport1
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Ensure that your sail is nothing but smooth with us. Have a query? We're just a 💬 and a 🤙 away!
Joined November 2020
Having trouble with your product? Here's how to claim warranty. Visit the link in bio and get started.
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Once the technician receives the part, he will resolve the issue on a priority basis. The end-to-end process will take 10-12 working days (Ticket id: 61863407).
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Hello Sumit! We apologize for any inconvenience this may have caused. Kindly note that due to some delays in our warehouse, the spare part will be shipped within 3-4 business days.
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Rest assured that your concern will be resolved soon. Please rate this interaction you had with us on social media. Feel free to connect with us in case you need any further assistance. -Dia
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You can track the status by referring to the provided link - https://t.co/kkZs87qbm9 (ticket 61926227, AWB number 76722220186).
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Hi Kapil! Apologies for the inconvenience caused. Please be informed that your replacement unit has been picked up by Bluedart courier partner and is in transit to your address. It will be delivered within 4-5 days.
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Rest assured that your concern will be resolved soon, and you will receive a good quality replacement unit this time. Please rate this interaction you had with us on social media. Feel free to connect with us in case you need any further assistance. -Dia
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You can track the status by referring to the provided link - https://t.co/kkZs87qbm9 (ticket 61837969, AWB number 76728484604).
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Hello Swarnim! Apologies for the inconvenience caused. Your replaced product will be dispatched shortly (within 24-48 hours). Once dispatched, your package will be delivered to your doorstep within 4-5 days by our Bluedart courier partner.
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Hello Swarnim! Apologies for the inconvenience caused. Your replaced product will be dispatched shortly (within 48 hours). Once dispatched, your package will be delivered to your doorstep within 4-5 days by our Bluedart courier partner.
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Please be assured that we will reach out to you as soon as our team provides us with an update. -Dia
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Hello Satyanarayan! We regret the inconvenience caused. Please be informed that we are currently conducting an investigation on our side, which will take few days (around 7-10 business working days).
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Hi Satvik, we have checked from our end; the order was delivered to the registered address on 23rd November 2025, so we are closing this case from our end. Please feel free to connect with us in case you need any further assistance.
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Hi! We are pleased to inform you that your replacement product has been delivered to your registered address. Feel free to reach out to us for further assistance. -Sam
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Apologies for the inconvenience caused. Please feel free to connect with us in case you need any further assistance. -Dia
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You can track the status by referring to the provided link - https://t.co/kkZs87qbm9 (ticket 61194335, AWB number 90282681484).
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Hello Kushmanker! Please be informed that your replacement product has already been delivered to your registered address on 3rd November 2025 by our Bluedert courier partner.
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Hello Alice! We apologize for the trouble you experienced. We have verified on our side that the order was delivered to you on November 5th, 2025. So we are closing this case from our end. Please feel free to connect with us in case you need any further assistance.
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Hello, we regret the inconvenience caused. Please be informed that we can offer you the refund amount of Rs 11,282.4 (80 percent of the purchase amount) due to non-availability of spare parts for your product in our warehouse. Do confirm for the further process. -Sam
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You can track your service ticket number here - https://t.co/D9FHM9CrRw (ticket 60255154, AWB number 22383012489200). Apologies for the inconvenience caused. Please feel free to connect with us in case you need any further assistance. -Dia
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Hello Yash! Please be informed that your replacement product has already been delivered by our courier partner - Delhivery to your registered address on 12 October 2025.
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