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Ben Fitterman Profile
Ben Fitterman

@benfitterman

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Following
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Email + retention marketer for 7-8 figure eCom brands. Founder at Pink Lava Studios Join my weekly newsletter 👇

Atlanta, GA
Joined January 2024
Don't wanna be here? Send us removal request.
@benfitterman
Ben Fitterman
6 months
You're wasting time creating the perfect email copy. If you can't get past spam filters, your well-thought out words are worthless. Your first audience is Gmail, Yahoo, and Microsoft. This is what they care about: - Is your domain authenticated? - Are people opening and
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@benfitterman
Ben Fitterman
15 hours
Don't rush to hire an agency right away. Learning how to do this is important when you're starting out. So when you do hire an agency later, you can evaluate how good they are and understand what they're doing
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@benfitterman
Ben Fitterman
15 hours
Just focus on the fundamentals: What are the biggest objections? What the big outcomes do people actually want? What types of content get people to buy? You can't outsource that learning phase.
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@benfitterman
Ben Fitterman
15 hours
Next block off 30min-1 hour per week to at least two email campaigns per week to his list. He's going to start understanding what actually resonates. Which actually improve ALL his marketing.
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@benfitterman
Ben Fitterman
15 hours
Spend a weekend and build out your core automations yourself. -Welcome -Checkout Abandon -Cart Abandon -Browse Abandon -Post Purchase These are money-printing assets that run in the background 24/7.
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@benfitterman
Ben Fitterman
15 hours
I talked to a new ecom founder who just crossed 7 figures with only organic social traffic. He asked if he should hire an email agency. I could have easily said yes. But honestly? I told him to do this instead. 👇
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@benfitterman
Ben Fitterman
2 days
I analyzed 658 Black Friday subject lines from 100+ eCommerce brands. Here's what I found: 80% use the exact same words. If you don't win the subject line battle, your emails are going to get buried in the inbox apocalypse next week. To help you out I created a Black Friday
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@benfitterman
Ben Fitterman
5 days
I’ve lived in Atlanta for three years and tried every barbecue spot people swear by. I’m sorry but someone has to say it.... The best mac and cheese in this city is still from Chick fil A. 90% of Atlanta BBQ joints should be embarrassed. Come fight me.
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@benfitterman
Ben Fitterman
6 days
Wait… I know this guy
@Tribefounders
TRIBE
7 days
From Fired to $20K/Month in 3 Months When @benfitterman got fired from his agency job, he had two kids, a shrinking savings account, and zero backup plan. Three months later, he was running his own email marketing agency, Pink Lava Studios, doing $20K/month and he hasn’t
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@benfitterman
Ben Fitterman
7 days
‼️PSA for Shopify store owners: My client just discovered an elaborate TikTok fraud scheme that took them 2 months to catch on to. They had no idea they were even victims. It's called triangulation fraud. Here's how it works (and how to spot it): How the scam works:
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@benfitterman
Ben Fitterman
7 days
Got Slacked by my manager once: "Stop asking clients obvious questions." I'd just asked their head of CS about common complaints (for a checkout abandon email). They thought it made us look incompetent. I thought pretending to know everything was worse. What's your take -
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@benfitterman
Ben Fitterman
8 days
Got in trouble once for asking a client's head of CS about common complaints. I wanted to use it for a checkout abandon email. My manager Slacked me immediately: "Do NOT ask obvious questions. It looks bad." LOL. But I'm not a mind reader. They know their customers better
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@benfitterman
Ben Fitterman
9 days
The best agencies ask the dumbest questions. The worst ones pretend they already know everything.
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@benfitterman
Ben Fitterman
8 days
Want more email and retention marketing tips? You are cordially invited to join my newsletter: https://t.co/b7TosWQkbx
retentionrecipes.com
A newsletter to help you cook up retention. marketing result across email, SMS, and direct mail.
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@benfitterman
Ben Fitterman
9 days
The best agencies ask the dumbest questions. The worst ones pretend they already know everything.
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@benfitterman
Ben Fitterman
12 days
Customers buy emotionally. They justify logically. That’s why proof is not optional. A single, long review with: • Specific details • Real-life scenarios • Imperfections like typos …will outsell 20 generic “Love it!” reviews every time.
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@benfitterman
Ben Fitterman
15 days
Someone eating while on video call. Does it bother you? Yay or nay?
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@benfitterman
Ben Fitterman
15 days
Want more email and retention marketing tips? You are cordially invited to join my newsletter: https://t.co/b7TosWQkbx
retentionrecipes.com
A newsletter to help you cook up retention. marketing result across email, SMS, and direct mail.
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@benfitterman
Ben Fitterman
15 days
Someone eating while on video call. Does it bother you? Yay or nay?
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@benfitterman
Ben Fitterman
15 days
Email Marketers: Good thing we started prepping for Black Friday in September. This is going to be the least stressful BFCM ever. Gmail: LOL
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@benfitterman
Ben Fitterman
16 days
First 30 Days: Email Marketing Sprint 🚀 What we did: ✅ Built a consistent campaign cadence ✅ Switched to plain-text emails focused on big outcomes + benefits ✅ Expanded segmentation to reach more of the list Result: Beat last month’s email revenue by 42%.... and they ran a
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