I am so proud to say that my wonderful Patient Experience Champions have won the BH volunteer of the year award. We wanted patients to feel more comfortable discussing their experiences & we have been blessed with incredible volunteers who have gone above and beyond to.

'The level of care was beyond excellent. thank you is simply not enough' (Larch ward). 'Always attentive & made the best of a bad situation' (Willow ward). 'I have nothing but praise for them & look forward to my next app' (Audiology)

'Thank you for restoring not just my health but my hope' (Gynae). 'What a brilliant idea. We wish the frailty clinic every success' . 'Blood tests, monitoring, nursing care & support has been outstanding' (CCU). #PatientFeedback #WMTY

'I have been to the old A&E in the past & can't believe the difference with the new facilities! What a great improvement!'. 'All the staff were amazing. The aftercare plan was very useful too once he came home' (Damson). 'Chenise went above & beyond to reassure us' (Galaxy)

'We had a 'welcome to spring' party which I've never seen in a hospital before' (Larch ward). 'Everything was amazing. Such good care from everyone. thank you so much' (Damson ward). 'They were caring & careful and ensured I had dignity & respect throughout' (Gynae). #WMTY

The sun is shining ☀️ & we have new compliments for you, including:. 'Pamela ensured our time on the ward was very pleasant & made an anxious event very easy' (Paeds). 'They showed my mother so much respect & patience; had lots of time for her & spoke to her directly' (MaxFacs)

RT @DeborahBalkwill: Lovely to read the messages that colleagues have written about each other ❤️❤️at Barnet hospital ⁦@RoyalFreeNHS⁩ https….

RT @DeborahBalkwill: Can there be any harder job than judging the Barnet hospital bake off! Such super talented colleagues! ⁦@RoyalFreeNHS….

'11/10 care. Exemplary!' (Adult Assessment Unit). 'I was given the most wonderful care, professionalism & consideration' (A&E). 'Everyone treats me very nicely and I'm very happy with my care' (Trauma & Orth). 'Staff have been magnificent and I can't thank them enough!' (Spruce)

'I can't thank them enough for their kindness & professionalism throughout my stay' (Damson). 'My whole consultation was marvellous!' (Gynae). 'I enjoyed the afternoon teas, including music, dancing & interactions with other patients' (Rainbow) . Happy new year, all! 🥳

And for our final update of the year. 'This was an experience of the NHS at its best' (Paeds A&E). 'Their attentiveness, compassion & willingness to help provided my partner with the calmness she needed' (Maternity). 'The attention I received could not be faulted' (Juniper)

RT @RoyalFreeNHS: The entrance to the Barnet Hospital urgent treatment centre (UTC), is now via the main hospital entrance on your right af….

RT @KathleenRona: Rainbow team doing #memorywalk today for @alzheimerssoc in memory of our patients who passed away and in support with our….

It's October and we have a new set of compliments for you! . 'Nurses went an extra million miles to help my niece recover. you saved her life' (Gynae). 'Nothing could have been better. Staff were excellent' (ICU). 'The process was managed with compassion and efficiency' (Derm)

'Staff were helpful and polite' (Main reception & car parking). 'We are forever grateful for your kindness & support' (Willow). 'Very impressed with the communication between different departments' (Walnut). 'Your kindness made such a difference & alleviated my anxiety' (Gynae)

We're glad to read you had such a good experience at Barnet. Thank you for the shout-out! 🙂.

RT @RoyalFreeNHS: Temporary works will be taking place next to Barnet Hospital’s car parks on Wellhouse Lane from Monday 19 August which wi….

RT @royalfreeradio: Great to be able to say Hello to all our new listeners in Barnet Hospital, now part of our network with Chase Farm, Nor….

RT @kirwilliam: Team walk round in prep of opening our new ED front door at Barnet. We are all delighted that this build will bring a bigge….

'I was so impressed how everyone worked so well together to get me better & produce an aftercare plan' (A&E & Damson). 'Please give Juniper ward recognition for what they do. 5 stars for them all' . 'The whole experience was great & it was clean, airy & spacious' (Stroke clinic)

'The whole (phlebotomy) service was exemplary' . 'I want midwife Imane to be acknowledged for the instrumental impact she has had on my birth experience and my baby's life'. 'The trust is extremely lucky to have such a kind and committed nurse (Helen) in their field' (Emergency)