John Allspaw
@allspaw
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Cofounder, @AdaptiveCLabs, “the NTSB of Tech” bringing Resilience Engineering to industry. he/him. Won’t speak on all-male panels, and #blacklivesmatter.
Brooklyn, NY
Joined February 2008
I'm actually talking about this topic alongside others right now. (or .
Dear technology executives (especially CTOs):. Your presence in incident chat rooms or on A/V bridges *absolutely* influences the response to the incident. This influence is rarely positive and only increases as the incident unfolds. Do with this information what you will. 🙂.
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Meaningful learning from incidents requires expertise that most organizations do not have — but these skills can be learned! We're getting a head start on 2025 with a workshop series on Incident Analysis.
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RT @InfoQ: Prepare to Be Unprepared: Investing in Capacity to Adapt to Surprises in Software-Reliant Businesses aut….
infoq.com
Incidents are often perceived as extraordinary aberrations, unconnected to "normal" work. For over twenty years, the field of Resilience Engineering has aimed at flipping this approach around — by...
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RT @robtreat2: Seems like a good day to re-share @allspaw's talk on resilience engineering. I was thinking, if you're waiting for your org….
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RT @norootcause: "Human error is the attributed cause of large system accidents because human performance in these complex systems is so go….
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RT @norootcause: "Most of the system operations go smoothly; incidents that occur do not usually lead to bad outcomes. These systems have c….
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RT @norootcause: Hofstadter's law, incident edition: incidents are always more complex than you think, even taking into account Hofstadter’….
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Post-incident review meetings have much more going on than most people are aware of. #LFI #LearningFromIncidents.
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RT @World_Wildlife: Happy Valentine’s Day from all of us at WWF. As you reflect on love today – we hope you will take a moment to watch our….
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RT @lund_hfss: Human Factors and folk models. Spicy🌶️topic!.
researchgate.net
PDF | This paper presents a discussion of the susceptibility of human factors to the use of folk models. The case of automation-induced complacency is... | Find, read and cite all the research you...
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RT @RealGeneKim: OH: @littleidea: “You are either building a learning organization… or you will be losing to someone who is…” #devops.
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RT @lund_hfss: The reading for today in Human Factors & Systems Safety comes from Christopher P. Nemeth and Erik Hollnagel. Resilience Eng….
routledge.com
In the resilience engineering approach to safety, failures and successes are seen as two different outcomes of the same underlying process, namely how people and organizations cope with complex,...
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