Alex Hornby
@alexhornbybus
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Following
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Group MD at McGill’s Bus Group - proud to count myself amongst a passionate team of over 1,500 people at the UK’s largest independently owned bus operator.
Scotland, United Kingdom
Joined August 2010
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Days like today make so proud of our company, proud of the importance of buses in our community and proud of the commitment of our people in putting on a damn good show.
@XploreDundee
#BigBusShow
Grateful 💚
11
8
76
On many routes we’re now running at 95% pre-Covid provision but only seeing 30% of usage. Meanwhile car usage has reached 80% of previous. We’ve increased timetables, upsized buses and are clean & safe. We now need our lapsed customers back before other habits manifest themselves
24
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Yesterday we thanked the NHS. Today we thank all bus drivers nationwide for taking the NHS and key workers to work and allowing essential journeys to happen. I’m sure it’s the same across the UK, but our team here are being nothing short of incredible.
👏👏👏👏👏👏👏
16
76
414
Thrilled to finally share my news that I’ll be taking on the role of Group MD at the UK’s biggest independent bus group - McGills - running 500 buses & joining 2000+ colleagues across Scotland.
I have huge respect for this ambitious, growing business - exciting times lie ahead!
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18
365
This is in service today on my local train in Yorkshire - like this. Are they for real? I hate to be negative about public transport (none of us are perfect) but this deserves calling out... and it lets us all down.
91
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352
The sun shines down on a bus called
#CaptainTomMoore
- the pride of the fleet in his home town of Keighley.
@keighleybus
@captaintommoore
20
65
349
We want to keep our colleagues and customers safe and well on board. We’ll be asking customers to leave the seats immediately behind our drivers empty, with these signs appearing this week. Thanks to everyone for their understanding 👍
29
61
353
SHE’S ARRIVED.
Explore
#SkyClass
on the new
#Witchway
.
The ultimate in comfort and completely connected - all coming to a bus stop near you from 13.12.20
#Burnley
#Rawtenstall
#Manchester
57
37
311
Can we please stop?! Buses aren’t used (or driven, for that matter!) by the “lower” classes. And they aren’t “packed full” in the slightest in many places. We will rebuild our networks but can we start by ridding ourselves of this London-centric hysteria?
36
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We are now making difficult decisions in unprecedented times. Whilst I hate the fact we are having to reduce services, please be kind to our drivers and those around us on the frontline & behind the scenes all doing their best. I wish things were better but let’s stick together!
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Exciting news at Transdev today: we’ve reached agreement with Arriva to acquire Yorkshire Tiger and its operations in Halifax & Huddersfield. It’ll be business as usual for now - completion due this summer. Looking forward to meeting our new colleagues & customers in due course!
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All the flags of Transdev Blazefield. 1,400 colleagues from 40 different countries but one team. Proud to be diverse, proud to tell everyone about it!
15
20
266
Some good news for our team: We have been successful in winning the contract to run the Leeds Bradford Airport network of services as a partnership with
@WestYorkshireCA
and
@LBIAirport
. Start date is September 2020. Investment in new fleet will follow. ✈️
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265
A surprise visitor to
#Knaresborough
today
#Azuma
@LNER
(Thanks to friend and colleague Gordon Tennant for the pic!)
10
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Car usage is now at around 70% of what it was pre-COVID. Bus use is still at 25-30%, because of the message to prevent its use. Cycling, walking & e-scootering can’t do the heavy lifting. Buses are mass transit and can - safely and cleanly.
#ChangetheMessage
#CleanSafeReadytoGo
14
71
258
Our official launch for
#Witchway
at
@sim_manchester
.
The new
#SkyClass
buses are looking spectacular inside and out - we can’t wait to let our colleagues and customers loose on them from Sunday.
A £3.8m investment in the ultimate customer experience for Burnley & Manchester.
33
26
251
Our very special surprise for the legendary Harry Gration on his last day
@BBCLookNorth
! His very own named bus!
Thanks for all you’ve done for our company - as host of our Amazing Awards & voice of the
#the36
- and, of course, for all you’ve done for the people of Yorkshire!
11
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242
Paper timetables and on-board information: We believe in them because our customers want them. Based on a recent survey of 500 customers, 1 in 4 use them for their primary source of info, and 73% believe we should carry on issuing them.
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236
Look what’s arrived
@harrogatebus
today ⚡️
We’re on the search for the best electric bus for our customers’ needs in the coming years.
Let’s see how the new
@MercedesBenz
CitaroE compares - a UK first for Harrogate and Yorkshire.
24
14
230
Buses can’t clap but they can make some noise.... 😍😍😍👏👏👏
#thankyoukeyworkers
@transdev
@harrogatebus
We certainly brought some noise for our Carers & Key Workers in the bus station tonight!! 👏👏
@harrogatebus
14
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Excited to confirm our commitment to our customers and colleagues on
#Witchway
and
@cityzapbus
: your new buses have been ordered and we are now in the course of creating the most amazing 19
@ADLbus
E400MMC double deckers ever seen. Low emission engines but high customer spec ✅
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We are committed to our investment in British manufacturing with 19 new double deckers for
#Witchway
&
@cityzapbus
. They’ll feature a high customer spec, with well-spaced seats: we remain determined to rehabilitate our network and provide buses that people want to be seen on.
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We are now faced with a balance of making sure we can enable key workers to get to work; protecting colleagues & customers; and not encouraging unnecessary travel. All whilst our industry is in the fight of its life to stay alive. I hope we can all work together to get it right.
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As well as the £5.2m spent on new buses last year, we continue to ensure the rest of our fleet gets the attention needed to remain smart for our customers, just like this vehicle freshly returned from the paintshop here
@blackburnbusco
22
4
182
A brighter welcome on bigger buses is arriving next week on
#Aireline
for Keighley, Shipley and Leeds as we give customers more room, more seats and more space - all part of us being
#CleanSafeReadytoGo
👍
17
20
188
Breakfast on the prototype HST in Keighley - I’ll drink to that ☕️ Nice one
@WorthValley
and
@125Group
👍
7
12
181
Our new buses for
@yorksightseeing
are beginning to take shape. Huge scale refurbishment job taking place as we revitalise our open-top tour fleet this year.
13
13
184
#SkyClass
is coming to Cityzap. Ultimate attention to detail with a best-in-class customer environment.
@cityzapbus
13
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180
More talk of Pacers in the news. I’m tired of commentators saying that these Pacers are terrible because of the awful bus feel they have. When was the last time such people went on a bus? Or rather one of our buses? 🧐
25
29
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Great foresight from
@GWRHelp
to promote travel to/from the rail station by bus during the £2 fare cap.
Top work! 👏👏👏
14
22
178
Massive project for Stagecoach (and ADL) in delivering Commonwealth Games transport - just one element includes the removal of seats and creation of multiple wheelchair spaces inside these modern E200s. Fascinating to see all the effort involved.
14
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174
Just received a text from a colleague (excuse the mild profanity): “Bloody hell mate. These aren’t buses, they are more like 5 star hotels”.
#Witchway
#SkyClass
@burnleybuses
16
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171
Evidence of our fleet renewal: a nicely revitalised Mercedes Citaro in its final stages of preparation before hitting the streets for our customers at Midland Bluebird.
8
9
172
Stumbled across the most intriguing member of the
@EYBuses
fleet this week, in full EY livery no less, too.
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171
Last day today. It was amazing while it lasted. Times change. We learn. We adapt. We move on.
Thanks to everyone who played their part in delivering and supporting us, day in and day out. I have a feeling it won’t be the last time we hear the name
#Cityzap
.
⚡️
15
11
170
Customer numbers on
#the36
doubled in the last 20 years: it’s earned a reputation for growth. We cracked 2million users for the first time in 2019. After the impact of COVID, our every 10 mins timetable returns in Feb ‘23. The pioneer is back, with an electric future ahead in ‘24
16
10
172
If you ever wondered how we brand our buses, then take a look at this film from behind the scenes - thanks to a little help from our friends at
@McKennaBrothers
👏👏
#FLYER
@flyerbuses
16
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161
When it gets tough, grab a Volvo B10 and go & help out! Thanks to everyone for keeping us moving - and our customers for their patience - during the disruption in Harrogate today.
@harrogatebus
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13
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Our faithful Volvo B10BLEs continue to go on - strong… smart, reliable and with a customer friendly layout, they aren’t going anywhere from our
@burnleybuses
fleet for a while just yet!
15
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167
Put a lot of thought & testing into this: our latest ‘next stop’ info screens, forming part of our
#SkyClass
spec on the new
#Witchway
&
@cityzapbus
. Text size for screen 1, which flips between the others, is visible from all seats. Live departures for other routes again features
23
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164
Our
#BuildBusesBackBetter
agenda takes us to Scarborough today for some time with our friends
@ADLbus
- both investigating current zero emission, electric solutions now and what will become available in the future.
8
16
159
Something very special for
#clapforNHS
tonight - we took buses to each of our local hospitals to applaud our brave NHS in person: including the new Nightingale Hospital in Harrogate, Airedale Hospital in Keighley, Royal Blackburn Hospital and Malton Hospital.
#proud
💙💙💙👏👏👏
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163
All 1,400 of our people have the right to this award - I know I’m simply the lucky one who gets to collect it on their behalf. To everyone
@Transdev
Blazefield - thanks for buying into what we do, and making us what we are. Proud that we’re recognised
@UKBusAwards
today. 🙏
22
11
162
We’ve arrived. Our home for the next few days in Cornwall is THIS!!
17
6
159
Journeys today on the incredible, automated
@TransLink
#Skytrain
here in Vancouver. One of the most pioneering, substantive driverless systems in the world.
8
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162
We continue to prepare for normality and we look forward to supporting York’s tourism industry with vastly enhanced, top-spec, low-emission
@yorksightseeing
fleet. 🙌
20
16
158
Congrats to
@Merseytravel
for winning star of the show billing for their
@ADLbus
Hydrogen double deck. Great to see customer spec being embraced so enthusiastically - something we share: it’s one of the key drivers of growth & modal shift and will improve desirability of the bus.
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Interesting checking out the new Hydrogen double deck offering from ADL - and the spec options being developed too.
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158
The shackles are off, people can now use buses for any reason and we are ready to play a leading role to get people back to work, back to the shops, back to leisure and back to education.
We can’t wait to welcome more people back to normality on our buses.
#CleanSafeReadytoGo
7
32
155
We’ll be running a FREE electric shuttle bus to the local vaccination centre at Pavilions in Harrogate, starting from Monday - proud we can do our bit to help you when you need us!
More details to follow shortly
@harrogatebus
on social and online.
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153
All our team goes to great lengths, every single day and night, to make our buses clean - and with timetables increasing again this weekend there is plenty of space on board to travel in comfort and in confidence.
Harrogate Bus Company calls for a more nuanced approach to the government's don't use public transport message....
@BBCLookNorth
@harrogatebus
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157
We are withdrawing two of our oldest buses which have been in reserve for the past few years. I say it on here as preservationists may be interested and it’d be good to see them going (in whole or in parts!) to a good home. DM me if interested - they’re Olympians 162/163. Thanks!
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The latest arrival in York.
#SkyClass
@cityzapbus
£1.3m investment in
#SkyClass
fast buses between Leeds & York, all part of our vision to build buses back better.
#GETZAPPED
13.12.10
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Lined up, awaiting finishing touches and getting ready to go.
UPGRADE YOUR RIDE
19.01.20
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151
In the works this morning: Our gift to all the heroes of Harrogate - a special bus to say thank you. It features just some of the special, real people on the front line in the
@NHSuk
and key workers across the town as the new Nightingale Hospital opens today.
#HarrogateHeroes
13
17
153
Celebrating the diversity within our team across the north here
@transdev
helps create better workplace environments, enables people to feel confident & proud at work and promotes the message that we welcome all within our communities to join us. V special bus livery coming soon!
12
14
150
“Jack, look, Daddy’s on BBC1.... Did I do well?”
“A little bit. You’re just talking about buses again though.”
“Thanks son.”
8
2
151
A bit of a landmark moment this week, with last Sunday’s customer numbers within 1% of the equivalent day in 2019. Illustrates the confidence people have in the bus for leisure & discretionary travel. The key recovery challenge remains around working/commuting trends.
7
20
152
We are testing out three of the latest, electric double deck designs before the end of the year. We want the best for our customers and colleagues: comfort, range and reliability. A fourth option, along with their new ‘mini’ Enviro100EV, was unveiled today by
@ADLbus
…
7
10
149
Reconstructing and rebuilding - all so we can create amazing for our customers.
@TeamPennine
21
6
146
Proud moment watching a lot of people’s hard work come to life. Thanks to everyone here
@Transdev
for getting us to this point. We can’t wait to get started this Sunday as
#FLYER
departs for the first time for
@LBIAirport
.
11
14
147
I joined Twitter 10 years ago today (so it tells me). Thanks to those who tolerate and enjoy all that I go on about. I do enjoy it too and find it a great way to stay in touch with people who like to know about our company and what we do. And I appreciate you indulging me. 👍
10
2
147
Life goes on. Just finished signing these thank you cards for over 150 of our best performing drivers, based on the safest, most comfortable & most environmentally friendly driving standards over the past year - with a gift for each too. All being posted out this week. 👏👏👏
11
8
145
Our pioneering new zero-emission electric fleet for
@harrogatebus
take shape
@VolvoBusUK
. Can't wait to unleash these on our customers and create a
#lowemissionbustown
⚡️
20
38
147
#Hotline
is about to get that much hotter. A great new look for this key link across Lancashire will be making its presence felt soon.
25
7
144
Life goes on as two top spec, sparkling twin-deck buses arrive in Harrogate.
We ❤️ Harrogate.
We are
#TheHarrogateBusCompany
.
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10
141
I will not have anyone saying the family holidays I organise aren’t fun and don’t take in the most exciting of destinations.
19
2
143
Putting our best face on: Buses with face coverings, alongside Imtiaz and Chris (they’re smiling underneath!), all helping us get across a serious message in an engaging way.
#CleanSafeReadytoGo
9
26
143
#Dalesway
is growing up and going double deck. We’re giving everyone more room on board as we get busier between Keighley,
@AiredaleNHSFT
Hospital and Skipton. This is ahead of even better double deck buses before the end of the year.
#CleanSafeReadytoGo
19
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142