We have tried calling and emailing on all call centre numbers but it is IMPOSSIBLE to get in touch with anybody. What kind of poor customer service is this? This is causing us extreme inconvenience for the rest of our itinerary and loss of money on our travel and hotel bookings.

Hi we are flying through vietjet and our flight has got rescheduled by 5hrs. Can you please help me get in touch with someone who can help with refund to our original mode of payment? @VietjetIndia @VietJetAirlines @vietjetair @Vietjetvietnam

This clearly looks like an intent to not issue refunds. 65k is not a small amount by any means, what sort of robbery has the airline been reduced to? @airindiain

We have filled the feedback form, shared all the details of our booking, and waited for months for the refund. Every time we talk to anyone in @airindiain customer support, they are clueless about the status of our refund. Our emails go unanswered and we have no refund update

We applied for a refund in the month of May and have been following up ever since. Every time we call we are put on hold for over 20-30 minutes and then the call gets disconnected. @airindiain has shown zero intent toward clearing our refund amount of INR 65956

Horrible experience with @airindiain customer service. We booked our tickets from Bom-Paris in April. The airline rescheduled the layover in Delhi from 3 hours to more than 12 hours so we had to cancel our booking.

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