3. Disruptive innovation will turn your business upside down. But in doing so it may just transform your industry. Fundamentally, businesses have to deliver value and this crisis presents an opportunity for all companies to re-evaluate how best to do that.

1. Incremental innovation involves improving existing processes, product or distribution. 2. Sustainable innovation adds a new product or service that complements your current marketing offering. You probably already know how to deliver this and who to deliver it to.

Innovation isn’t an option right now. As businesses experience a decade of change in just a few months, transformation is inevitable. Companies have 3 levels of innovation available to them; incremental, sustainable and disruptive.

Design’s role in business is more important now than every before. Businesses who take design seriously are taking a leap of success in the business and the rest are still figuring out what is lacking in their own. https://t.co/4Cip07DXup

4 key focus areas for businesses coming out of COVID-19: 1. Recover revenue 2. Understand the new customer 3. Rethink operations and the organization 4. Accelerate the adoption of digital

We grew up accepting that the only way to visit a doctor is to physically visit the doctor. One change expected during and after COVID is the adoption of virtual consultations. It will improve healthcare and make it more affordable as doctors see more patients a day.

A great interview on @Moneyweb with @nompu300 about the creation of &Partner, the Exclusive Books/Uber Eats collab and what businesses can do through this time. https://t.co/DJtxxlbGfb

As I tweeted last night, today our smart team from @halotheagency and other key partners launch @_AndPartner: a product, services and revenue design consultancy to help business reimagine the way they do things.