
Zandra Sutherland
@ZandraSutherla1
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KPO Facilitator at UHCW. Proud of our NHS, our Trust and most of all of our amazing teams and all they achieve in delivering a world class service.
Joined September 2017
RT @UHCW_KPO: Today we welcome Buckinghamshire Healthcare NHS Trust to learn about our continuous improvement journey in partnership with @….
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Amazing feedback from the UHCWi Passport session this week💙However the big shout out goes to the awesome staff that attended. Great to hear the amazing work they are doing & the passion they have to make improvements & share ideas. Thank you 💙#BetterNeverStops #KeepBeingAwesome
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It was a sizzling hot 5S event today @nhsuhcw on Ward 41. Admin, HCA's, Nurses,Therapy teams & Finance teams started the day by discussing Wastes and making plans to test ideas.They headed to the Ward & the 5S magic began. Looking forward to seeing the results #betterNeverStops
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Had an amazing few hours with our fabulous Emergency Medicine teams yesterday. with over 70 staff trained in UHCWi Value and Waste training. Well done Team. Special thanks to @AdrianCabaluna and Liz for your support. See you all again next week 😀 @MarieFogarty7 @UHCW_KPO.
Our ED staff have been busy completing their Value and Waste online training. A big thank you to Zandra for all your support—and for the freebies, which the team really appreciated 😍
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RT @UHCW_KPO: At stand up we heard from the Women & Children's group where Kat spoke about improving the pathway around baby loss and Charl….
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Thanks to @nhsuhcw tonight. To the amazing receptionist in CED who got us to MIU. Louise & Dee for being so kind, I have an 11 yr old who thinks your both fab! The great team in ED Radiology & the porter who took us. Thank you for looking after my girl Big love. me and Penny 💙
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RT @UHCW_KPO: Today at stand up we heard from Emma & the Surgery group on how the team reduced the patient waiting list for urological proc….
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By day & by night our staff have been completing their Essential Value and Waste training this week. It has been great to visit our teams across all shifts @nhsuhcw Big shout out to our @UHCW_TraumaNeur teams this week for inviting us to meet your awesome day and night staff 💙
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RT @UHCW_KPO: Day 2 of RPIW 16.1, the team started by sharing their reflections from yesterday before moving into multiple rounds of ideas….
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RT @UHCW_KPO: Another day, another RPIW. The first RPIW in the Chemotherapy Value Stream. The team will spend the week looking at the patie….
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There was a time I would be strolling in at this time. now im off to London for a 10 mile charity walk! 💙 London we are on our way 💙#Londonbridges @DiabetesUK
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5S strikes again, eliminating Waste for Ward 33 Endo. Using 5S to relocate storage closer reducing motion Waste. Visual Contols helped time waste. It helped them understand stock levels to prevent over ordering & Kanbans to support restocking. Thanks @jas_hayer,Pat,Jo & Marion
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RT @UHCW_KPO: Today is day 1 of RPIW 14.3 looking at speciality review in our Medical Assessment Unit, where colleagues from Acute Medicine….
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RT @UHCW_KPO: This week we held a Kaizen event to improve the transfer of patients from Theatres recovery to Ward 52. This saw the teams cr….
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Its always lovely to welcome guests and share our Journey with them 💙 Our staff work so hard to continiously improve the patient experience #TeamUHCW #UHCWi #BetterNeverStops 💙.
Today we welcome Royal Bournemouth Hospital part of University Hospitals Dorset NHS Foundation Trust @UHD_NHS to share our continuous improvement journey in partnership with @VM_Institute #UHCWi #BetterNeverStops
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RT @UHCW_KPO: The Emergency Medicine team walked us through their Genba and showed our visitors the 5S of the ED store cupboard and how mul….
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RT @UHCW_KPO: Today we welcome Lancashire & South Cumbria NHS Foundation Trust to talk about our VMI partnership and the UHCWi journey. Our….
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RT @UHCW_KPO: First stop on our Genba visits, Ward 50 renal services. Thankyou to Alison and @LyndaMott who showcased #UHCWi methodology in….
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