Good friends are worth their weight in gold — and up to $500 a year with the Xfinity Refer a Friend program. Visit to learn more.

Discover a wealth of knowledge and expertise with over 100,000 posts on the Xfinity Community Forum. Join our community of over 4 million members to find tips, troubleshooting advice, and valuable resources. Visit to get started.

We're here to help lighten the load on moving day. Set up or transfer your Xfinity services in advance with our easy three-step process: 📺: Friends on @StreamOnMax

It's easy to keep in touch with family and friends from almost anywhere in the world with Xfinity Mobile. Just add Global Travel Pass for unlimited data in 215+ destinations. Learn more:

You served our country—let Xfinity say thanks. Discover all the ways we give back to members of the military, veterans, and their families:

You can't predict the weather — but you can be prepared. Sign up to receive alerts from Xfinity that can help you stay connected when wildfires or severe weather strikes by texting START to 266-278.

Everyone deserves the best Xfinity experience possible, so we offer a range of accessibility features, devices, and services. Learn more about inclusive solutions for the hearing or vision impaired or physically disabled:

Discover TV shows, movies, and more entertainment spotlighting Asian American, Native Hawaiian, and Pacific Islander culture and creators. Just say "Asian American" into your Xfinity Voice Remote to visit the AANHPI Amplified collection.

Make envelopes, stamps, and checks *poof* disappear. Go green by signing up for paperless billing from Xfinity — it's convenient, secure, and hassle-free. Enroll now:

Xfinity Rewards is our way of saying thanks to our customers every day of the year. It's free and easy to join and enjoy special perks, giveaways, and offers. Get started today:

Don't get reeled in by fake tax refunds, scammers impersonating the IRS, and other schemes — learn how to spot fraud and protect your personal and financial information:

There's an all-star team of Xfinity customers and experts waiting to share their knowledge and answer questions about all your services — like how to stream this year's NCAA Tournament. Visit the Xfinity Community Forum to find solutions:

Know anyone who would click with Xfinity? Refer your friends and when they switch to Xfinity Internet or add Xfinity Mobile, you’ll both be rewarded. Learn how to earn up to $500 a year:

Whether you're home or on the court practicing your shot, you can always catch the NCAA Tournament. Use your X1 device or the Xfinity Stream app to watch and record your teams. Say "March Madness" into your Xfinity Voice Remote, or download the app now:

Cheer on dynamic female leads and epic women's stories in TV and movies all Women's History Month long. Just say "Women's History Month" into your Xfinity Voice Remote.

Paying your bill in the Xfinity app is easy, but there are other convenient ways: You can pay online, use your Xfinity Voice Remote — or even stop by the Xfinity Store to pay in person. Get all the details here:

You hold the keys to protecting your Xfinity Mobile phone. Turn on Number Lock today for an extra layer of security against scammers trying to access your account. Learn how to enable Number Lock in four easy steps:

Date or no date, you can still snuggle up to a great movie this long Valentine's Day weekend with a $1 movie rental courtesy of Xfinity Rewards. Log in to claim your perk: Not a member? It's free and easy to join, so sign up today.

This Black History Month, Xfinity proudly presents the Black Heritage: Building Our Legacy collection. Just say "Black Experience" into your Xfinity Voice Remote to explore free TV shows and movies about the enduring impact and achievements of the Black community.

I can understand the frustration if I were in your shoes. This isn't something we would want for any of our customers. Since the correct department wasn't able to get a hold of you yesterday they will try again soon. Thanks again.