Wizards Customer Support
@Wizards_Help
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Wizards of the Coast Customer Support. Live Hours: 9:00 am-5:00 pm PST (16:00-00:00 UTC)
Seattle, WA
Joined September 2012
@MTG_Arena ⚠️ Completed: The scheduled maintenance has been completed.
magicthegatheringarena.statuspage.io
The scheduled maintenance has been completed.
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⚠️ D&D Beyond will undergo a planned maintenance period on Monday, July 21st, from 5:00-6:30 am PT. During this time, the entire site will be unavailable. Thank you in advance for your patience!.
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@MTG_Arena ⚠️ In Progress: Scheduled maintenance is currently in progress. We will provide updates as necessary.
magicthegatheringarena.statuspage.io
Scheduled maintenance is currently in progress. We will provide updates as necessary.
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@MTG_Arena ⚠️ Scheduled (Jul 15, 2025, 15:30 UTC): Maintenance will begin as scheduled in 60 minutes.
magicthegatheringarena.statuspage.io
Maintenance will begin as scheduled in 60 minutes.
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⚠️ Scheduled (Jul 15, 2025, 15:30 UTC): @MTG_Arena maintenance will occur to deploy the 2025.49.55 game update, containing a hotfix for various deck validation bugs. 📥 Small download required. 🔄 Restart required. ⏲️ ~3 hour estimate…
magicthegatheringarena.statuspage.io
@MTG_Arena maintenance will occur to deploy the 2025.49.55 game update, containing a hotfix for various deck validation bugs. 📥 Small download required. 🔄 Restart required. ⏲️ ~3 hour estimated...
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@MTG_Arena ⚠️ Completed: Scheduled maintenance is complete. Please Note: We are working on a separate update to address the deck validation issues with (1) 8+ cards in sideboard for BO1 and (2) "Any number of copies" cards in Brawl that will co…
magicthegatheringarena.statuspage.io
Scheduled maintenance is complete. Please Note: We are working on a separate update to address the deck validation issues with (1) 8+ cards in sideboard for BO1 and (2) "Any number of copies" cards...
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@MTG_Arena ⚠️ In Progress: We're investigating reports of certain decks being flagged as "invalid" after today's update. Scheduled maintenance is on-going.
magicthegatheringarena.statuspage.io
We're investigating reports of certain decks being flagged as "invalid" after today's update. Scheduled maintenance is on-going.
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@MTG_Arena ⚠️ In Progress: Scheduled maintenance is currently in progress. We will provide updates as necessary.
magicthegatheringarena.statuspage.io
Scheduled maintenance is currently in progress. We will provide updates as necessary.
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@MTG_Arena ⚠️ Scheduled (Jul 8, 2025, 15:30 UTC): Maintenance will begin as scheduled in 60 minutes.
magicthegatheringarena.statuspage.io
Maintenance will begin as scheduled in 60 minutes.
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⚠️ Scheduled (Jul 8, 2025, 15:30 UTC): @MTG_Arena maintenance will occur to deploy the 2025.49.50 game update, containing the Edge of Eternities preorder, alongside various updates. 📥 Small download required. 🔄 Restart required. ⏲️ ~…
magicthegatheringarena.statuspage.io
@MTG_Arena maintenance will occur to deploy the 2025.49.50 game update, containing the Edge of Eternities preorder, alongside various updates. 📥 Small download required. 🔄 Restart required. ⏲️ ~3...
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@MTG_Arena ⚠️ Completed: The scheduled maintenance has been completed.
magicthegatheringarena.statuspage.io
The scheduled maintenance has been completed.
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@MTG_Arena ⚠️ In Progress: Scheduled maintenance is currently in progress. We will provide updates as necessary.
magicthegatheringarena.statuspage.io
Scheduled maintenance is currently in progress. We will provide updates as necessary.
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@MTG_Arena ⚠️ Scheduled (Jun 17, 2025, 15:30 UTC): Maintenance will begin as scheduled in 60 minutes.
magicthegatheringarena.statuspage.io
Maintenance will begin as scheduled in 60 minutes.
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⚠️ Scheduled (Jun 17, 2025, 15:30 UTC): @MTG_Arena maintenance will occur to deploy the 2025.49.20 game update, containing additional high-priority bug fixes and updates. 📥 Small download required. 🔄 Restart required. ⏲️ ~3 hour est…
magicthegatheringarena.statuspage.io
@MTG_Arena maintenance will occur to deploy the 2025.49.20 game update, containing additional high-priority bug fixes and updates. 📥 Small download required. 🔄 Restart required. ⏲️ ~3 hour estima...
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⚠️ We are aware that disruptions to cloud service providers are impacting access to D&D Beyond. While we're in the process of expediting a solution, it may take up to 24 hours for DNS servers to correct the issue. Thank you for your understanding!.
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⚠️ Resolved: This incident has been resolved.
magicthegatheringarena.statuspage.io
This incident has been resolved.
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⚠️ Monitoring: A fix has been implemented, and MTG Arena is back online. We are continuing to monitor the situation.
magicthegatheringarena.statuspage.io
A fix has been implemented, and MTG Arena is back online. We are continuing to monitor the situation.
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⚠️ Investigating: In order to help identify the root issue, we will putting the game into maintenance mode. All players will be disconnected, and MTG Arena will unavailable at this time.
magicthegatheringarena.statuspage.io
In order to help identify the root issue, we will be putting the game into maintenance mode. All players will be disconnected, and MTG Arena will be unavailable at this time.
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⚠️ Investigating: We are investigating reports of players being disconnected/unable to connect to MTG Arena. We will update you when we have more information.
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@MTG_Arena ⚠️ Completed: The scheduled maintenance has been completed.
magicthegatheringarena.statuspage.io
The scheduled maintenance has been completed.
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