Bernard Crump Profile
Bernard Crump

@WBSProfBC

Followers
101
Following
39
Media
3
Statuses
136

Husband, father, founder and director of BC Healthcare Soultions Ltd. huge fan of leicester city and leicester tigers

Joined November 2010
Don't wanna be here? Send us removal request.
@WBSProfBC
Bernard Crump
2 years
Thanks to all the sites that were part of the VMI partnership. Their generosity in helping us learn has been really important #QIhour #LeadingQI
0
1
4
@WBSProfBC
Bernard Crump
2 years
Q5. The tweet chat process has been an eyeopener. Must be one of the most effective and cost effective ways to get meaningful conversations about significant academic and policy findings. #QIhour #LeadingQI
0
4
6
@WBSProfBC
Bernard Crump
2 years
NHS Impact is a step in the direction of moving away from a failed approach in which we "improve" things regarded as less significant, but when something is really important we "performance manage" it. #QIhour #LeadingQI
1
0
3
@WBSProfBC
Bernard Crump
2 years
A4 (Part 2), but equally, scarce and experienced improvement resources should be available to support the organisation's most pressing challenges. These two approaches are not incompatible.#QIhour #LeadingQI
1
1
3
@WBSProfBC
Bernard Crump
2 years
A4. An improvement culture is a bit like a set of Russian dolls. If people are helped to learn how to lead improvement they will apply the approach to what matters where they work. Not every effort has to be of strategic importance.#QIhour #LeadingQI
0
1
5
@WBSProfBC
Bernard Crump
2 years
And don't get me started on RAG ratings. #QIhour #LeadingQI
1
0
2
@WBSProfBC
Bernard Crump
2 years
The real stretch happens when local people, understanding their real position and passionate to improve, make a promise to the people they serve that they will deliver a better service. Better is never finished. #QIhour #LeadingQI
0
2
7
@WBSProfBC
Bernard Crump
2 years
A3. Almost all nationally imposed measures risk "HTTBMTP". They are not based on starting positions, natural variation, and most importantly are seldom owned. #QIhour #LeadingQI
0
0
1
@WBSProfBC
Bernard Crump
2 years
When the outcomes are too far into the future to use to monitor improvement we need "impact measures"; process measures where the evidential link to a good (or bad) outcome is strong enough for them to be a proxy. #QIhour #LeadingQI
0
1
3
@WBSProfBC
Bernard Crump
2 years
This may be old, but it is still really good https://t.co/mhqk55AHP9 #QIhour
0
0
1
@WBSProfBC
Bernard Crump
2 years
Things to avoid: Only measuring things we already have to collect for some other purpose; not being granular about the detail (who will measure, what, when , how and how will they report). #QIhour #LeadingQI
0
1
4
@WBSProfBC
Bernard Crump
2 years
A basket of measures. As close to outcomes that service users will recognise as possible. "Balancing measures" designed to spot unintended consequences of our change early. #QIhour #LeadingQI
0
0
3
@WBSProfBC
Bernard Crump
2 years
Driver diagrams are a great way of making the link between the important issues you need to impact, and the small tests of change you want to try. Investing time in developing them well is a key to the Golden Thread. #QIhour #LeadingQI
0
0
9
@WBSProfBC
Bernard Crump
2 years
Hi Bernard here, part of the WBS team and looking forward to our final TweetChat #QIhour #LeadingQI
0
0
5
@WBAFoundation
The Albion Foundation
2 years
Our SEND Multi-Sports Camp have had a fantastic day, celebrating their favourite superheroes & sports stars 🦸 ⭐️ Shout out to Game Changer gaming van for providing plenty of fun 🎮😃 @WBA | @hb_limited
1
4
11
@LMA_Managers
LMA
2 years
Rob Edwards and @LutonTown win @UtilitaFootball Performance of the Week for their victory that secured promotion to the Premier League!! Congratulations Rob! 🏆
1
3
6
@WBSProfBC
Bernard Crump
3 years
I think it was Journey who sang "Don't Stop Believing". #QIhour #leadingQI
0
0
4
@WBSProfBC
Bernard Crump
3 years
Q5. As a senior leader you are in the spotlight. Some people will be watching to see if you consistently role model this new way; some will hope you slip, because it lets them off the hook of having to change themselves. Don't let them off the hook. #QIhour #LeadingQI
0
0
2
@WBSProfBC
Bernard Crump
3 years
Q6. You will be changing mindsets. The clarity and purpose people in your position can offer will be invaluable. Make sure you show in what you do that you are reinforcing this new way of working. #QIhour #leadingQI
0
0
1
@WBSProfBC
Bernard Crump
3 years
Q6. You have made the right decision. It will take time, but can happen with energy and make great and early impact if people believe they are being given the opportunity to make the changes that matter and that they are best placed to design. #QIhour #leadingQI
0
0
2