Viki Status
@VikiStatus
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24,153
Following
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Media
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Statuses
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We are aware of the issues happening on Viki. Our team is currently working on it. We apologize for the inconveniences caused. Pls hang tight!
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We are currently looking into the video/site loading issues. We apologize for the inconvenience and thank you for your patience 🙏! Team Viki
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We are slowly recovering and hope to have the service back soon. Thank you for your patience.
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We're aware of the issues with the Viki site, and are currently looking into it! Our team is on it! Sorry for the inconvenience.
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We are very slowly recovering at this time. Thank you so much for your patience as our team continues to work to bring it back. Sorry for the inconvenience.
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Our team is still investigating the issue with logins and subtitles on all apps. We sincerely apologize for the interruption. More information here as we receive it.
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We're aware of the issues affecting our site and apps and our team is working to get it back ASAP. Sorry for the trouble
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We're aware of the issues affecting our site in certain regions. Our team is on it and we hope to be back up and running soon. Sorry for the inconvenience!
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We're still working to completely restore everything back on Viki. If you're facing issues on your mobile device, please try watching on a web browser, in the meantime. Thanks for your patience with us!
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All, we are experiencing some issues site-wide. The team is on it.
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We are aware of the issues happening with the iOS Viki app and loading issues on . We greatly appreciate your patience and understanding while our team works hard to try and fix the issue. Pls stay posted for any updates. Thank you!
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We're almost there! Most issues have been restored now but if you're seeing an error that says 'Please update your app', please try again after 24-48 hours as our team is still working on fixing this. Alternatively, you could try watching via a computer web browser. Thank you!
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The issues affecting videos and loading in some regions is now solved. We're back up and running! Are you still experiencing issues? Write to us -
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Oh no! We are aware of issue going on with our site at the moment. Good news is our engineers are working to get it fixed. We greatly appreciate your patience and understanding!
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We're once again sorry for the escalating issues and multiple interruptions. We're working hard to find ways to mitigate these problems and appreciate your support and patience while we do so. Most issues have been mitigated and we're investigating site loading issues atm.
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We appreciate your patience and understanding. Our team is still working on fixing the issues at hand. Please wait a little bit longer until things are back to normal. Stay posted for any updates!
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Our team continues to work diligently to bring the login service back up. We appreciate your patience and sincerely apologize for the trouble. We'll continue updating here as the situation progresses. Thanks
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[Update] Good news! Our systems are back up and running now. Some features, such as Watch List and Collections will be back online within 1-2 hrs. We apologize for the inconveniences this may have caused you. Stay tuned for more updates. Thank you!
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The issues with our site loading are now resolved! Please message us directly if you're continuing to experience issues!
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We apologize for the inconveniences caused! We're aware of issues with Viki not loading. The team is working on the fix. We'll update as soon as everything is back to normal.
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Oh no! We are aware of the issues happening with the Viki iOS app crashing on mobile devices. We are currently looking into the issue. We apologize for the inconveniences caused! Pls stay posted for updates. Hang on tight!
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We are slowly recovering from the outage earlier today. We apologize for the inconveniences caused. Some features are currently disabled due to the outage, but they will be enabled soon. We greatly appreciate your patience and understanding.
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Good news! Issue has been fixed and we are back up and running! Thank you for your patience and understanding! You guys are great! If you continue to have issues, pls let us know!
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We're aware of issues with Viki not loading. The team is working on the fix. We'll update as soon as everything is back to normal. Sorry for the inconvenience.
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We greatly apologize for the inconveniences and interruptions caused during this time! We are on it so please stay put! We will update you once we hear of a fix! Thank you!
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Yikes! We are aware of the login issues happening on Viki right now! Our engineers are currently looking into the problem. We apologize for the inconveniences caused. Hang on tight!
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[UPDATE] Our systems are slowly recovering now. Things should be back up and running in no time! If you are still having issues, pls wait until it's been fully recovered. Again, thank you for your patience and understanding! Stay tuned.
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We experienced an outage that lasted about 3 hrs a while ago, but we are back up and running now! Apologies for the inconveniences caused. If you are still experiencing issues, pls let us know via DM or Thanks!
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We're currently experiencing issues with login across all apps. We expect to have this resolved in approx 15 mins. Sorry for the interruptions! More information here as we get it.
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We're currently experiencing login issues and are working to bring the service back up soon. We sincerely apologize for the trouble.
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[Update] We've identified the root cause of the issue and we're working on it 💪 Thank you for your patience with us!
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Good news! Our team was able to find the issue and is currently working on recovery. Things should be back to normal in a few minutes. Will be updating once again when the issue is fully fixed. Thanks!
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We're aware of the issues affecting Kocowa shows and our team is working to get it back ASAP. We’re sorry for the trouble!
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We're currently facing login issues at the moment and our engineers are working on a fix. We're sorry for the inconvenience.
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Users in our community have shared that they have found a workaround in the meantime - while the app is loading, click on the left button on your Roku remote control. You can scroll down the menu and select either ‘Watchlist’ or ‘Me’.
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We're aware of the issues with logging in across devices and our engineers are working on fixing it. We apologize for the inconvenience and will post an update as soon as we can.
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We're really sorry about the ongoing issues with logging in on various platforms! Our team is fixing it at the moment and we'll provide an update as soon as we can. Thank you!
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We hear and understand the frustrations with issues on Roku and that it has gone on for a prolonged period. We are working with the Roku team directly to investigate this and we will provide updates as soon as we can.
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We're aware of the video playback issues happening across devices now. Our team is working to get services back ASAP.
Please stay tuned for updates!
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There will be multiple scheduled downtimes starting from Sept 9 to Sept 17. During this period, several services may not be available for several minutes during the day. For more information on the schedule and affected services, visit:
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Aaaand we're back up! Thanks for your patience! Still face issues? Let us know here:
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We are aware and looking into the autoplay and play-next button issues happening on Roku. We apologize for the inconvenience caused. Please stay tuned for a fix!
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We are aware of the error messages appearing on Viki at the moment. Pls hang on tight as we are looking into this. We apologize for the disruption. Pls stay posted for any updates.
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@DRdeliciousMA
We're here for the long run! Currently having issues with one of our servers. We'll be back up and running very soon! We apologize for the inconvenience.
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Hubo una interrupción en Viki en la región de América del Sur hace un momento. Nuestros sistemas se están recuperando y volverán a funcionar en cualquier momento. Agradecemos enormemente tu paciencia y comprensión. Gracias.
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The Amazon AWS S3 outage affected streaming issues with Viki web and apps! The issue has now been restored. Issues?Write us
@bit
.ly/VikiHelp
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We are slowly recovering from the login issues across devices. Thank you once again for your patience.
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We're aware of the issues affecting our Roku app and our team is working to get it back. We’re sorry for the trouble! In the meantime, you can still watch on or other supported apps:
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We're aware of the issues affecting login across devices. Subscription benefits are currently down for emergency maintenance. Benefits should be back soon. All accounts have been logged out at this time. Please bear with us while we work to bring the service back up again.
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We're currently aware of the ongoing issues with Continue Watching and apologize for the inconvenience. We'll be sure to provide an update once this has been fixed. Hang in there!
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[UPDATE] Good news! The video loading issues have been fixed! Pls try refreshing your video player or restarting the Viki app to see the fix. If you continue to have issues, pls send us a DM or let us know via Thanks!
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We continue to investigate the issue affecting our site and apps. Our team is on it! We apologize for the inconvenience.
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We're currently experiencing issues with login and other services on the Viki site and apps. Our team is looking into it and we hope to have it fixed soon. We apologize for the trouble.
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We are aware of the issue happening at the moment. We apologize for the inconveniences caused! Pls stay tuned for an update! Thank you!
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[Update] We’re glad to let you know that everything is back to normal now! Once again, we’re really sorry for the trouble. Happy watching!
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We are aware of the video issues happening on the Viki app. We greatly appreciate your patience and understanding while we look into the problem. Please stay tuned for updates!
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[Update] We had to disable some features in order to enable our system recovery. If the feature you are using is currently not working properly, rest assure that we are aware and it will be back soon. Thank you!
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Good news! The subtitle issue not showing on the Roku app has been fixed. We apologize for the inconveniences this may have caused! Pls try watching your shows again and if you continue to have issues, pls let us know via DM! Thank you!
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Viki service is currently experiencing issues. The team is working on fixing it asap. We'll update once everything is back to normal. Please stay tuned for updates. Thanks!
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We are aware of the issues happening on Viki! We apologize for the inconveniences caused! We will be back up and running in the next 10mins!
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We're glad to let you know that the issues with Roku have been confirmed to be resolved. Thank you once again for your patience with us. Happy watching!
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We’re currently having issues with the Viki app on iOS at the moment. We’ll provide an update as soon as possible!
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We're experiencing some issues on our servers at the moment. Our team is aware and working to get this fixed as soon as possible. We're sorry for the trouble.
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We are currently looking into the site and video loading issues. We apologize for the inconveniences caused! Pls stay posted for any updates regarding this matter. Thank you.
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[UPDATE] Good news! Issues with the Roku Viki App have been fixed! We apologize for the inconveniences caused. If you are still experiencing issues, pls send us a DM with details! Thank you.
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We just released a new version of our iOS Viki App! If you've been having issues with the app, please update as we have released a fix! TY!
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We are also looking into the issues happening on Viki! We are sorry for the inconveniences caused! Please stay tuned for a fix!
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We are aware with the issues happening on Viki and the Viki App. We apologize for the inconveniences caused. We will keep you posted once we hear of a fix. Thank you.
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We're happy to inform that login service should be recovering now. Thank you for your patience and once again, sorry for the inconvenience.
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We understand that the Viki app on Roku is working now for some users. If you have not used the Viki app since, please try logging in again. We'll provide an update as soon as we can fully confirm that this issue has been resolved.
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[UPDATE] The issues with video playback on Android and iOS for certain titles have now been resolved. Thanks for your patience with us!
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We are currently aware with the issues going on with the subber tools! We greatly appreciate your patience while we get it back up! TY!
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We’re glad to let you know that things on our website are now back to normal. Once again, we’re sorry for the trouble. Happy watching!
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Viki is back up and running again! If you continue experiencing issues, please do contact our Help Center at
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Issues with video playing on web and iOS have been fixed. If you're still experiencing issues, please let us know
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[UPDATE] We’re glad to let you know that everything is back to normal now! Once again, we’re really sorry for the trouble. Happy watching!
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Estamos cientes dos problemas que afetam a reprodução de login e vídeo em nosso site e aplicativos. Nossa equipe está investigando isso. Pedimos desculpas pelo problema!
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We’re glad to let you know that everything is back to normal now on Roku! Once again, we’re really sorry for the trouble. Happy watching!
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Houve uma interrupção no Viki na região da América do Sul agora mesmo. Nossos sistemas estão se recuperando e voltarão a funcionar a qualquer minuto. Agradecemos imensamente sua paciência e compreensão. Obrigado.
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We're aware of the issues affecting video and login on our site and apps. Our team is working to get this fix ASAP. We're sorry for the trouble and will offer updates as we get more information. Thanks
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We're aware of the issues happening on our website right now. Please know that the team is working hard on a fix. Do stay with us for updates!
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We're aware of the incorrect/missing episodes showing for the series Cheer Up (2022) and our team is working on getting them back ASAP. We’re sorry for the trouble!
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We're sorry that there were issues with logging in earlier today. However, we're pleased to let you know that everything is back to normal now. Thanks for your patience with us.
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The team is working to get subtitles back to our Roku app. The issue looks to be a bit more complicated than usual but we are doing all we can to get subtitles back. Sorry for the trouble once again!
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We’re glad to let you know that our maintenance has been completed! If you continue to have issues, please send us a DM or let us know via
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We're aware of the issues affecting our Fire TV app and our team is working to get it back ASAP. We’re sorry for the trouble!
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Great news! and the Inbox/Messages feature is now back up! Thanks for your patience!
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We're aware of the issues with logging in. Our team is looking into it and we hope to fix it as soon as possible. Sorry for the inconvenience!
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We’re glad to let you know that everything is back to normal for subtitles on Roku now! Once again, we’re truly sorry for the trouble. Happy watching!
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We're aware of the issues affecting Kocowa shows and our team is working to get it back ASAP. We’re sorry for the trouble! We greatly appreciate your patience and understanding!
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We're also aware of the login issues happening across devices. Please know that the team is working hard on an investigation.
If you're an affected user, pls write in to us here with details of the issue:
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Our team is currently investigating an issue affecting users on our site and apps. All services are currently down. We hope to get this fixed as soon as possible. We sincerely apologize for the inconvenience.
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We’re glad to let you know that the Continue Watching list should be available now! Thanks for your patience!
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We’re glad to let you know that the video playback issues have been resolved!
Once again, we’re really sorry for the trouble. Happy watching!
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Issues with videos not playing on Android Viki app? Please update to the latest version 4.14.0 for the fix.
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Our engineers have found the root cause for the autoplay and play-next button issues, and are working to fix it as soon as possible. We appreciate your patience with us!
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[UPDATE] Good news! Kocowa videos are back up and you should now be able to play them on your device. If you continue to experience any issues, pls let us know here Thank you!
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[Update] We were experiencing some issues earlier, but it has been resolved now. We apologize for the inconveniences caused. If you are still having the same issues, pls send us a DM with the details of the issue. Thank you.
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