You'll also need to attach a returns label to the outside of the parcel. You can get this from 'My Account' on our website. You can then take the parcel to any click and collect or Royal mail store and make the return. Thanks, Innes

So that our Social Media chat team can see the details you've provided us with here and you don't have to repeat yourself, you can provide them with your reference SMC #193678 when clicking the link. 2/3

Hi Natalie, Thanks for waiting. We don't currently have plans to restock this item right now sadly. You can however click "Save for Later" so this will be added to your list to make it easier to keep an eye on our website. Thanks, Paige

Hi Abbey, thanks for waiting! We're expecting this to be back in stock on December 20th. Thanks, Paige

Shows limited tracking since dispatch, the item is en-route to you and the delay is just something we as a business are having to take the hit for. Today, or tomorrow are as late as we're looking for deliveries and once received, get in touch & we can refund delivery. - Marcus

Discover Abby's Top Toys this Christmas > https://t.co/jVRu4jxcA9

Hi Dean, thanks for waiting. We don't currently have plans to restock this item sadly. You can keep an eye on our website though and this will be updated as soon as we have more stock. Thanks, Paige

Hi Matthew, thanks for waiting. We have both the new Mac Mini and the iPad online to pre order with delivery on 7/11 right now. Here's the links you need! Thanks, Paige MacBook: https://t.co/MbXnbjh0Nl iPad:

Hi Nicole, thanks for waiting. I can confirm that we don't stock this dress yet. We're currently expecting it to arrive around the first week of November, but the exact date hasn't been confirmed so may change. Please keep an eye on our website. Thanks, Paige

Hi there, thanks for waiting. I can confirm the XF70 TV’s are not Bluetooth enabled and our website will be updated to reflect this as soon as possible. Thanks, Paige

Hi Jamie, thanks for waiting. I can confirm the game would be expected to arrive with you on the day of release. Any pre-order incentive code should also arrive around 1 day in advance too. Thanks, Paige

Hi Michael, thanks for waiting. Here are the dimensions requested of the shelves, which can be removed and adjusted. Thanks, Paige Width: 497mm Height: 242mm Depth: 424mm

It can take up to 14 working days for us to receive the cheque. Please ensure that the payment is met before the payment due date to avoid any late payment fees. -Rocsi 3/3

Hi Andy, thanks for waiting. We're still looking into releasing the FUT points for PS4! Due to ongoing product tests and communications with the supplier, we will not be launching the product this year. Thanks, Paige

Hi Luke. Thanks for waiting. We should be getting new stock in from the 27th October. Please keep an eye on our website around this date. Thanks, Paige

Morning all! We're here until 8pm so send your queries our way!

Sloths sleep for 15 hours a day but we're going to have to make do with 12! See you tomorrow from 8am.

How has your commute been? We beat the rush, but if you're stuck in traffic, we're here to chat and pass the time. Just don't Text and Drive. And there's no need to hurry, we're here until 8pm.

Goodnight everyone. Its back to the normal work week tomorrow. See you then, 8am.

Sit back and relax. It's a Sunday. Let us know if you have a question. We're here to make sure you have everything you need. 8pm is when we go, but we'll be back here same time tomorrow.