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Vision Express Customer Care Profile
Vision Express Customer Care

@VEServiceTeam

Followers
2K
Following
304
Media
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Statuses
10K

Need help or have a question? We’re available weekdays 8:30am to 7pm, Sat 9am to 5pm & Sun 10am to 4pm 😊

UK and Ireland
Joined June 2015
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@VEServiceTeam
Vision Express Customer Care
2 years
British Summer Time may be ending but UV rays don't clock out. Year-round eye protection is essential. Explore our latest sunglasses, perfect for keeping your eyes safe during autumn and winter: https://t.co/pO4a0GvZ3F #EyeCare #UVProtection #AutumnFashion
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@VEServiceTeam
Vision Express Customer Care
2 years
This #WorldSightDay, @EssiLux is reaffirming its commitment to empowering people to #SeeMoreBeMore together with @OneSightOrg. For the 2nd year in a row, the Group has partnered with renowned photographer @McCurryStudios in the #TheRightToSee campaign: https://t.co/YDK38OYA9s
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@VEServiceTeam
Vision Express Customer Care
2 years
Next generation smart glasses by @RayBan and @Meta are about to drop. Be the first to experience the upgrade. Register your interest here to know when they are available and discover the new features: https://t.co/EtQV9WwiVV #RAYBANMETA
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@VEServiceTeam
Vision Express Customer Care
2 years
What glasses and sunglasses suit my face? Find your perfect fit today! Read our tips here: https://t.co/ZnEZ5Z7oYc
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@VEServiceTeam
Vision Express Customer Care
2 years
We've been keeping a little secret. Today we are excited to announce a beautiful new glasses range in store and online. πŸ’Ž Swarovski πŸ’Ž glasses feature sleek and glamorous designs. Browse the full collection here: https://t.co/x4BqIB5mhS #Swarovski #SwarovskiEyewear
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@VEServiceTeam
Vision Express Customer Care
5 years
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@VEServiceTeam
Vision Express Customer Care
5 years
Unsure about a recent order or coming into store? Please swipe for more information following the recent lockdown measures πŸ‘‰ #Openforyou
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@VEServiceTeam
Vision Express Customer Care
5 years
At Vision Express your eye health and safety are important to us. As an essential service we are still open! We hope this short film will show how we are keeping you safe when you visit our stores. Click here for more information: https://t.co/hrUohX7egv #Openforyou
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@VEServiceTeam
Vision Express Customer Care
7 years
Welcome to the Vision Express Customer Service team! To speedily start chatting with us please send a direct message using the button below ⬇ https://t.co/H9yADLogaH
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@VEServiceTeam
Vision Express Customer Care
9 years
@totaltea187 Hi Jenny, I'm sorry to hear about the delay with your glasses. Please DM me with some more of your details so I can look into this further.
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@VEServiceTeam
Vision Express Customer Care
9 years
@marciobaratella Hello, we do apologise about this. If you could DM us with further information we'll definitely look into this. Thanks, Vision Express
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@VEServiceTeam
Vision Express Customer Care
9 years
@joegower31 Hello, sorry to hear about this! If you could just DM us with your date of birth, we will look into this for you. Thanks, Vision Express
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@VEServiceTeam
Vision Express Customer Care
9 years
@annie_jo92 Hi Annie, thanks for letting me know this information. The closest store to you that can offer same day glazing is in Cambridge
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@VEServiceTeam
Vision Express Customer Care
9 years
@saimarennie Hi Saima, please DM me some additional information as I'm keen to investigate this for you with our Stamford branch.
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@VEServiceTeam
Vision Express Customer Care
9 years
@Wilson94Chris For example, if you're entitled to eye exams on the NHS, you would not be able to redeem a free eye exam using one of our vouchers. (2/2)
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@VEServiceTeam
Vision Express Customer Care
9 years
@Wilson94Chris Hi Chris, this means if you normally pay for your eye exams in store, you can use the free eye test voucher to get this free of charge (1/2)
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@VEServiceTeam
Vision Express Customer Care
9 years
@Wilson94Chris If you contact the branch your appointment is booked with, they'll be able to cancel this, or if you'd like to DM me I can do this for you!
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@VEServiceTeam
Vision Express Customer Care
9 years
@lizzy_maries Hi Lizzy, I'm really sorry to hear you're having some problems. If you could please DM me with some details I'll be happy to look into this!
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@VEServiceTeam
Vision Express Customer Care
9 years
@CatFraser93 Hi Catherine, we do stock the Tiffany range in some stores. Please DM us with your Postcode and we'll advise you of the closest store :)
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@VEServiceTeam
Vision Express Customer Care
9 years
@alorollo Hi Alice, great to hear you were happy with our Oxford store and that you're pleased with your glasses, we'll pass your thanks on to Desiree
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