Roger Urena
@Urena1Roger
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Senior Sales Rep for The Behr Paint Company/ Masco Coatings
Santa Ana, CA
Joined March 2017
After giving Raquel “a new paint associate”a PK and a RANKED #1 in customer satisfaction JD POWER button...she immediately saw the opportunity and ENGAGE this customer that went to the paint wall @ 6647 Anaheim
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Here at THD 6647 Anaheim we service and recommend the BEST paint to our customers...they now about the FREE delivery...!!!
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Just finished the first of two training classes @ 6650 Cypress HD...all five associates were very engage in this GAC/Systems/Products/Customers are the most important piece to THD and Behr...!
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Thank you Behr for an amazing year! It truly was a pleasure to be part of this great team!!!❤️🧸
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Two more great training classes on GAC, THD System, Products/Applicators and the customer comes first every time and deserves a WCS every visit to THD...! Second class paint ASM kicked it off for me...!
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First day of District 74 training classes in the books as of yesterday! Thank you @lupeadiaz for the support! I appreciated the interaction with the associates and management that attended! 🐻👍🏼@navabrian3 @HDClaudiaIbarra @RussCoventry @Urena1Roger @AlexRegalado8 @BehrWestMJ
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Today I had to put out a little fire out, by delivering 135 gallons of the BEST PAINT...”BEHR” to a customer we promised same day delivery...!
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First training classes of 2019 @ 6627...6 D24 associates and 3 from other departments...GAC was on customer is the most important asset in our store let’s engage with a passion and help them out...!!!
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Team work...WORKS...! Behr store manager Juan and Downey store Breanna presented a merit badge to Pedro pasa for creating a lead that turned out into a 17K sale...Behry nice job...!!!
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Contractor normally buys DE’s but was told to try behr primer...offer him the FREE delivery...next time he said...!
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Great Behr Hub Relaunch Meeting @ 6627 SM Brenna and her team...thank you to Hub Rep Manager Juan Bonilla, Fernando Garcia Pro Rep and Russ Coventry...!
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Mr. @Urena1Roger and I with another great training class at 2304 Monterey Park this morning. The associates were fully engaged and eating up the knowledge that we were feeding them today! 😁👍🏼 @letycruz31 @lupeadiaz @RussCoventry
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Today’s event @ the 684 La Mirada was a lot of FUN..Homer is bragging about about the BEST paint in the industry 4 years in a row...ONLY @ THD. No contractor walks in THD with a SW’s...
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Behr-y 🐻nice job training today by @Urena1Roger at Cypress (6650). Covered GAC, Pro Referral, One Paint, Behr Products, and much more!!! Always a blast working with you during these classes Rog! 🐻👍🏼@RussCoventry
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Completed 2 training classes today at 1037 Paramount. Thank you @Urena1Roger and @IselaCota9 for the help and support! Great teamwork and it’s always fun to have the associates learn and stay engaged throughout the class! Overall great day in Paramount! 🐻👍🏼
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The first of two training classes @ 1037 Ed and I are performing on GAC...
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Today was a busy one at 6684 Whittier. Josh tinting some Marquee and Ultra here and providing exceptional customer service. Also, another great example of selling the entire project! 👍🏼👍🏼
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