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UnifyCX Official Profile
UnifyCX Official

@UnifyCX

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Following
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UnifyCX delivers a human-powered, tech-enabled customer experience by fusing the best of human expertise with advanced AI technology.

Louisville, KY
Joined September 2011
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@UnifyCX
UnifyCX Official
1 day
We're excited to welcome John O’Dell as Chief Revenue Officer at #UnifyCX! . With 15+ years leading CX for global brands, John’s leadership aligns with our values and vision for superhuman experiences. Welcome to the team, John, we’re just getting started!
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@UnifyCX
UnifyCX Official
2 days
#AI is reshaping contact centers in 2025, and at #UnifyCX, it's driving faster response times, lower costs, and smarter support without losing the human touch. Discover how your CX can evolve:
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@UnifyCX
UnifyCX Official
7 days
At #UnifyCX, we believe corporate social responsibility means creating lasting impact. Supporting this school supply drive in the Philippines is a privilege, because education empowers the future. Thank you to the teachers, parents & volunteers shaping tomorrow. #CSR
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@UnifyCX
UnifyCX Official
9 days
Struggling with today’s CX challenges? You’re not alone. At #UnifyCX, we help leading brands transform hiring, support, and engagement using AI and real-time orchestration. See #SuperhumanCX in action, book a demo:
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@UnifyCX
UnifyCX Official
12 days
A top U.S. collections provider faced missed KPIs from poor staffing. UnifyCX deployed expert agents in 2 weeks, by month 3, revenue jumped 269%. Staffing solved. KPIs met. Revenue up. That’s Superhuman CX. Book a demo: #SuperhumanCX #UnifyCX
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@UnifyCX
UnifyCX Official
13 days
Throwback to June 20 at UnifyCX San Antonio where Pride, sunshine & community came together for a colorful Summer Potluck! From vibrant décor to a mural of support, it was a joyful celebration of belonging. #UnifyCXPride #PrideEveryday #InclusionMatters
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@UnifyCX
UnifyCX Official
13 days
We’ve officially launched our new CX hub at Eton Centris, Quezon City, a bold step in delivering AI-powered customer experiences with heart. From smart tech to wellness spaces, we're growing with purpose. Read the full press release: #UnifyCX
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@UnifyCX
UnifyCX Official
16 days
UnifyCX proudly launches its new operations hub in Eton Centris, Quezon City, a key step in our mission to deliver efficient, human-centered CX. Thank you to the dignitaries, partners & team members who made this day special. Here's to what’s next! . #UnifyCX #EtonCentris
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@UnifyCX
UnifyCX Official
23 days
Big news! UnifyCX is a Finalist for Best Use of AI in CX at the Customer Centricity World Series 2025! . We're redefining CX with Superhuman CX, where AI enhances human connection to deliver unforgettable experiences. This is just the beginning. #UnifyCX #SuperhumanCX
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@UnifyCX
UnifyCX Official
27 days
CX leaders face tough challenges, hiring top talent, empowering agents, and creating seamless, future-ready journeys. #UnifyCX brings it all together with AI, skills-based hiring, and smart orchestration. See #SuperhumanCX in action:
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@UnifyCX
UnifyCX Official
28 days
We’re in the final stretch! . Voting closes July 15, help us cross the finish line strong. Vote for #UnifyCX as one of OnConference’s Top 100 Operations Teams and celebrate our talented agents, powerful AI tools, and trusted partnerships. #VoteNow:
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@UnifyCX
UnifyCX Official
1 month
Celebrating the spirit of unity this #FourthOfJuly .At UnifyCX, we're inspired by the same values that built a nation—freedom, collaboration, and coming together to create something greater. #IndependenceDay #UnityInCX #UnifyCX #CustomerExperience
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@UnifyCX
UnifyCX Official
1 month
Struggling with today’s CX challenges? You’re not alone. At #UnifyCX, we help brands like Aura & Point Wild rethink hiring, agent support, and engagement through AI, skills-based hiring & real-time orchestration. See #SuperhumanCX in action:
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@UnifyCX
UnifyCX Official
1 month
We’re halfway there! . Thanks to all who voted for UnifyCX as a Top 100 Ops Team finalist. Your support fuels Superhuman CX every day. Haven’t voted yet? There’s still time: #UnifyCX #VoteForUs
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@UnifyCX
UnifyCX Official
1 month
Amazing connecting with innovative brands like CVS Health, Cox Communications, U.S. Bank, Liberty Mutual and more at #WBENC2025! . From onboarding to real-time assist, UnifyCX powers next-gen CX. Missed us? Book a demo: #UnifyCX
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@UnifyCX
UnifyCX Official
1 month
Our UnifyCX teams came together to celebrate Father’s Day—honoring the strength, wisdom & guidance of fathers and father figures. From shared moments to fun contests, we’re proud to celebrate who we are, together. #UnifyCX #FathersDay #TeamAppreciation #StrongerTogether
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@UnifyCX
UnifyCX Official
1 month
Still feeling the #CCWVegas blues? . If you missed our “Win with Superhuman CX” session, catch up on how brands like Aura & Point Wild are transforming CX with AI, skills-based hiring and real-time orchestration. Book a demo: . #UnifyCX
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@UnifyCX
UnifyCX Official
1 month
We recently celebrated four incredible years of partnership with one of our valued clients in the Philippines. The day was full of fun, creativity & collaboration, from vibrant bay decorations to a lively Sinulog contest. At #UnifyCX, we grow & succeed together. #PeopleCulture
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@UnifyCX
UnifyCX Official
1 month
Shreedutt Prabhu’s journey at UnifyCX is one of growth, challenge, and staying true to his roots. From advancing his career to nurturing his passion for traditional music, he found a workplace that supports every part of who he is. #LifeAtUnifyCX #UnifyCX #WorkplaceCulture
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@UnifyCX
UnifyCX Official
2 months
We’re heading to #WBENC2025! . Meet Tina Hammons and Bill Trocano to explore the future of customer experience. What if onboarding felt seamless, CX was smart & empathetic, and customers said “WOW”? That’s Superhuman CX by UnifyCX. Let’s connect! . #UnifyCX
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