UbisoftSupport Profile Banner
Ubisoft Support Profile
Ubisoft Support

@UbisoftSupport

Followers
710K
Following
6K
Media
8K
Statuses
615K

Official @Ubisoft Player Support ๐ŸŽฎ Join our Discord ๐Ÿ‘‰ https://t.co/PzwLmTf1Bv Data Privacy Rights: https://t.co/xvMLxtzilL

Worldwide
Joined February 2010
Don't wanna be here? Send us removal request.
@UbisoftSupport
Ubisoft Support
2 years
Welcome to the Official @โ€ŒUbisoft Player Support account! We're here to help on Twitter from 7AM - 5PM UTC! ๐ŸŽฎ ๐Ÿ”ปCheck out the articles below for FAQโ€™s๐Ÿ”ป ๐Ÿ”’ https://t.co/vJunybCV4P ๐Ÿ”— https://t.co/ocHOWiI6Vb ๐Ÿ”ฝ https://t.co/YndIx8T6ev
1
146
804
@UbisoftSupport
Ubisoft Support
13 hours
Maintenance to deploy update Y10S4.1 is now complete!
5
0
9
@UbisoftSupport
Ubisoft Support
13 hours
๐Ÿšจ Y10S4.1 Maintenance ongoing๐Ÿšจ Details below ๐Ÿ‘‡
@Rainbow6Game
Rainbow Six Siege X
17 hours
๐Ÿ›  Y10S4.1 Maintenance ๐Ÿ›  Y10S4.1 will be deployed today, December 11th. ๐Ÿ’ป๐ŸŽฎ All Platforms: 09:00 EST / 14:00 UTC โฒ Downtime up to 60 mins ๐Ÿ“š Patch Notes here ๐Ÿ‘‡
3
5
37
@UbisoftSupport
Ubisoft Support
16 hours
We're aware of issues affecting connectivity in #TheDivision on PC and Xbox, and are working towards resolving this ASAP.
14
10
56
@UbisoftSupport
Ubisoft Support
3 days
The maintenance has been completed!
5
1
17
@UbisoftSupport
Ubisoft Support
3 days
โš ๏ธ Maintenance for #TheDivision2 ongoing โŒ› https://t.co/g4Ahpgm33b
@TheDivisionGame
Tom Clancy's The Division
3 days
#TheDivision2 maintenance alert! ๐Ÿ“… Tuesday, December 9 ๐Ÿ• 9:30 AM CET, 3:30 AM ET, 12:30 AM PT โณ Estimated downtime is 3 hours This maintenance will improve server stability, reduce crashes, and launch the Creator Collaboration Event.
14
11
74
@UbisoftSupport
Ubisoft Support
6 days
If you like non-commentary and clearly captured walkthroughs in games, then we have the creator for you! Thanks to @stealthwalkthroughs' multipart series on @AssassinsCreed Mirageโ€™s new DLC, Valley of Memories, we had no trouble figuring out a few quest questions we had during
16
5
25
@UbisoftSupport
Ubisoft Support
7 days
This situation should now have been resolved. If you are still experiencing any connectivity issues at this time please head over to R6Fix and let the team know. Thanks!
r6fix.ubi.com
Track bugs on and vote on the issues to help the development team identify what to work on next.
18
1
12
@UbisoftSupport
Ubisoft Support
8 days
We're aware of issues affecting connectivity in #SiegeX and are working towards resolving this ASAP.
104
18
256
@UbisoftSupport
Ubisoft Support
8 days
The maintenance has been completed!
6
1
4
@UbisoftSupport
Ubisoft Support
9 days
โš ๏ธ Maintenance for #TheDivision2 ongoing โŒ› https://t.co/WDOthdTNAd
@TheDivisionGame
Tom Clancy's The Division
9 days
To improve server stability and reduce crashes, we'll be taking the servers down for a maintenance today, December 3, at 2:30 PM CET, 8:30 AM ET, 5:30 AM PT. ๐Ÿ•— Estimated downtime is 3 hours.
17
16
129
@UbisoftSupport
Ubisoft Support
9 days
The maintenance has been completed!
20
2
17
@UbisoftSupport
Ubisoft Support
10 days
The maintenance has been extended, and we'll let you know once it is completed.
11
3
19
@UbisoftSupport
Ubisoft Support
10 days
โš ๏ธ Maintenance for #TheDivision2 starts in 30 minutes โŒ› https://t.co/cynuwx6x8R
@TheDivisionGame
Tom Clancy's The Division
10 days
๐Ÿ› ๏ธ Scheduled Maintenance ๐Ÿ“… Tuesday, December 2 ๐Ÿ•ค 9:00 AM CET / 3:00 AM ET / 12:00 AM PT โณ Estimated downtime: 5h 30 min
19
14
110
@UbisoftSupport
Ubisoft Support
21 days
Fan Support Spotlight is here, UbiFam. ๐Ÿคฉ We discovered herby2212โ€™s Bug Reporter Stats webpage and want to recognize their enthusiasm in data analysis and coverage of our official Bug Reporter websites. Just click on a game title, and youโ€™ll see charts for History, Issue Status,
52
4
31
@UbisoftSupport
Ubisoft Support
23 days
Hey Ubi Fam! The issue where Ubisoft games purchased on the Xbox PC store not activating after purchase should now be fixed! Please be sure to close out the Xbox PC app entirely before trying to re-launch any games that had the activation issue. Still having trouble? Head over to
@UbisoftSupport
Ubisoft Support
27 days
๐Ÿ“ข Heads up: We're seeing issues with Ubisoft games purchased through Xbox PC Store not activating properly. If you can't access a game you just bought, our team is working on it. We'll update you as soon as it's fixed. Hang tight - we know waiting after a purchase is
21
6
49
@UbisoftSupport
Ubisoft Support
23 days
We are currently investigating an issue affecting Steam and Ubisoft Connect and preventing you from launching Anno 117: Pax Romana. As a workaround, please try changing the Window regional settings to English UK, then restart your system. Our teams are still actively working on
23
3
53
@UbisoftSupport
Ubisoft Support
27 days
๐Ÿ“ข Heads up: We're seeing issues with Ubisoft games purchased through Xbox PC Store not activating properly. If you can't access a game you just bought, our team is working on it. We'll update you as soon as it's fixed. Hang tight - we know waiting after a purchase is
36
4
30
@UbisoftSupport
Ubisoft Support
28 days
Itโ€™s that time again! โ•ฐ(ยฐโ–ฝยฐ)โ•ฏThis week's Fan Support Spotlight is hitting the streets of the Roman-Celtic empire to bring you @NovaGamingX4's detailed guide on maxing your game settings to get the best performance and visual quality in @ANNO_EN 117 Pax Romana! @NovaGamingX4 is
3
3
18
@UbisoftSupport
Ubisoft Support
29 days
The wait is finally over, Governors! @Anno_EN 117 Pax Romana is live ๐ŸŽ‰ Let your bustling empires reach far and wide, increase trade, support the peoples navigating environmental challenges ๐Ÿ—ป๐Ÿ”ฅ๐ŸŒŠ and be the leader that Latium and Albion need! #Ubisoft #Anno117PaxRomana
16
2
28