Happy Wednesday! We're looking forward to meeting our Auckland course attendees next week. There are still places left on Monday's UX Crash Course so we're holding the course registration open till the end of the week, learn more and get your tickets here: https://t.co/YQNZ4Cbhpa

Just 2 more days to get tickets for our 1 day UX courses in Auckland this month. Build valuable #UX skills in just 1 day. A few places still left on the intro 'UX Crash Course' https://t.co/YQNZ4Cbhpa and the design research course https://t.co/N6bgLaIYDZ

We've tested many methods encouraging page scrolling. Pleading text, bouncing arrows saying scroll for more, you name it. The method that worked is hinting; The top of the content below the 'fold' can be seen partially cut off by the viewport. It's the cut off that makes it work.

Create a tree menu of your proposed design (see pic) then give people tasks (e.g 'show us how you would send us a message') to see if they can navigate using your menu item. There are lots of tools that let you do this easily such as NZ's own https://t.co/ErUnvqYSpR (2 of 2)

Another tip from our upcoming UX courses in Auckland. If you need to test proposed navigation IA for a website or app but don't have a testable design yet consider tree testing. It's a great way to get quick validation of proposed menu labels and grouping. (1 of 2)

Remember you can save money (and have more fun) by registering as a team of three or more people. Just choose the teams option when selecting your tickets type and you can enrol everybody at the same time!

There are just under three weeks till we run our Auckland UX series, and ticket sales will close at the end of next week. If you have been putting it off we recommend you enrol now. Get your tickets now for one, or more, (or all!) here: https://t.co/Hfgq3he4EA

A method we use is: • Define your population (the people you need information from) • Estimate divergences in behaviour within that population • Recruit a small number from each divergent group More like this in our Auckland UX courses next month! https://t.co/Hfgq3he4EA

How many people do we need in our research? One way to approach this is to estimate our data saturation point; the number where including more people won’t result in any new insights. The tricky bit is how do we know what that number is before we see the results? (1 of 2)

3. If the risk of failure is high and we only have unvalidated assumptions about user need then make a case for formative research. This method and other research methods are covered in our courses in Auckland next month! https://t.co/Hfgq3he4EA (4 of 4)

2. If the cost of failure is high but you are confident in your understanding of user needs then you may be able to design from assumptions then test those assumptions post-design. Remember we tend to over estimate how well we understand our users. (3 of 4)

1. If the cost of failure is low then you may be able to work just from assumptions even if you have little evidence of user need (2 of 4)

A loose method for thinking about research need in UX: Estimate or measure the cost of failure and your confidence in the validity of your current knowledge. See if it the result fits into one of these three buckets ... (1 of 4)

Over the next few weeks we will be sharing some goodies from our upcoming UX courses in Auckland, starting with a back of the hand method for thinking about if a UX project needs research (next tweet)

We've created a new 'team' ticket type with a group rate & the ability to enrol multiple people with a single purchase. You don't need to all belong to the same organisation & they are available for all of our courses here:

All these course are running in Wellington in October - full details at: https://t.co/Hfgq3he4EA

This is quickly followed in Auckland by Design Research (Tuesday, August 22), User Interface (UI) Design (Wednesday, August 23), and Usability Testing and Prototyping (Thursday, August 24) https://t.co/Hfgq3he4EA

First up is our UX Crash Course, a hands-on introduction to user experience design in Auckland on Monday, August 21. Learn more or sign up here https://t.co/YQNZ4Cbhpa

We're back! Enrol now for courses in Auckland and Wellington at https://t.co/Hfgq3he4EA

Thanks to everyone who got up early in the morning to come to our first 'UX for Government' series this week! Impressed that you gave up your own time to build your abilities to deliver better products and services to the public, props to you all.