Evri fucking suck and they literally only have social media where they can lock down and turn off comments which is why you'll never see them on Twitter. How can you lose a parcel when that's your entire job? If I worked at a hospital and lost a patient, I'd been in serious shit.
How anybody could hurt a dog is beyond me, I have so many more emotions for dogs than for humans. I've never felt such pure love or adoration for anything in this entire world.