[status] Resolved: We are now back to normal processing time, please let us know of any issue.

[status] Resolved: This incident has been resolved.

[status] Resolved: This incident has been resolved.

[status] Monitoring: A fix has been implemented and we are monitoring the results.

[status] Identified: Partial data collection issue for data collectors.

[status] Resolved: Processing invoices is done - we're closing the incident and will publish RCA once we get such from GCP

[status] Monitoring: GCP seems to resolve some of their issues and the UI is back to be operative. Note that as a result of this failure we had to stop invoice processing so some of the accounts might experience delays in the next 1…

[status] Identified: From GCP: Recovery is progress - Estimated ETA in ~15 - 20 minutes

[status] Identified: This is Google official status report The issue is confirmed to be on their IAM services

[status] Identified: GCP confirmed that there is a global failure with their IAM services.We are in contact with Google service team - they don't have an ETA yet. Note that other global services are under severe incidents (CloudFlare…

[status] Investigating: There seems to be a large outage in Google BigQuery and we are impacted, we are in touch out our support to understand ETA and to see if we need to run BCP procedures

[status] Resolved: Processing is back to normal with 99% of our invoices finishing after less than 8 hours and median latency of 4 hours. Umbrella team has deployed a series of changes offloading usage of legacy data infrastructure (…

[status] Resolved: This incident has been resolved.

[status] Monitoring: We has an issue that caused missing a 4 hours of data. It may have caused many false No-Data alerts. A fix has been implemented and we are monitoring the results.

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[status] Resolved: All processing are back to normal over the last 48 hours. Umbrella team is working on long term solutions that will improve our resiliency from such infrastructure services malfunctioning and improve our recovery t…

[status] Resolved: This incident has been resolved.

[status] Monitoring: We are continuing to monitor for any further issues.

[status] Monitoring: While 90% of invoices are now running in latency < 12hr there are still some accounts which takes longer, we are working to reduce the load on our data infrastructure and in contact with our cloud providers to rem…

[status] Monitoring: Data infrastructure issue has been handled, we're monitoring the progress of re-running invoices, we'll notify once we're back to normal processing.