Ticketmaster Fan Support @TMFanSupport US & Canada Fan Support - 7 days a week, 9AM - 11PM ET. @TicketmasterCS for UK events. @ServicioTM for Mexico events. @TMIrelandHelp for Ireland events. Most of the answers to your questions can be found

Update: Ticketmaster systems have returned to normal. If you are still experiencing issues, please DM us and we will help.

Due to the AWS outage that has affected many other services, some fans are still experiencing some intermittent issues on our site. Our teams are working to get all systems back in order as quickly as possible.

Tickets are made available at the discretion of the tour.

If you were experiencing issues purchasing tickets in Houston on 6/24 please try again at https://t.co/0Z6nHmf5Lr using the same access code you were previously provided.

Please follow our page and send us a DM with your registration info using the "Send a Private Message" link below so we may assist you with your request. https://t.co/7xwKM7dhZj

Hello, sorry for the inconvenience. Please send us a DM using the "Send a Private Message" link below. https://t.co/7xwKM7dhZj -GR

To access the Capital One Cardholder Presale for Taylor Swift Eras Tour, you can find direct links to your preferred event date here.

To provide a smooth experience for cardholders and address the historic demand for tickets, Capital One Cardholder Presale has been rescheduled to Wednesday, 11/16 at 2pm local venue time for all shows. Rescheduling will not impact ticket availability for Capital One cardholders.

https://t.co/Oq2KJrQO1B

We are aware fans may be experiencing intermittent issues with the site and are urgently working to resolve.

If you received a code to the TaylorSwiftTix Presale, please login and access the queue through the link you received via text rather than entering through the Ticketmaster homepage. This will ensure an optimal shopping experience.

TaylorSwiftTix Presale powered by Verified Fan is happening Tuesday. Anyone invited to participate in the presale will also have access to purchase the added event(s) within their selected market. Here’s what to know to get ready to grab @taylorswift13 tickets:

Garth LSU Parking Map : https://t.co/vZlaV2mCSF

https://t.co/zPqs4DLz8h Excited to see you!

HOLY COW!!!! Charlotte, we are opening a SECOND SHOW!!! Friday, it’s a whole new OPENING NIGHT!!!!! Thank you, Thank you, THANK YOU!!!!!!! love, g Get YOUR tickets here: https://t.co/2kOJkhcikp #GARTHinCHARLOTTE

Due to overwhelming demand during today’s @BTS_BigHit BTS GLOBAL OFFICIAL FANCLUB ARMY MEMBERSHIP Presale, all tickets for the @AllegiantStadm shows have been purchased. All shows are now sold out. There will not be a General Verified Fan Presale or General Public Onsale.

BTS PERMISSION TO DANCE ON STAGE - LAS VEGAS: How to Register for the Verified Fan Presales

This has now been resolved. We thank you for your patience.

We are aware our site is experiencing intermittent issues. Some fans may have difficulty with site access or searching for events. We are working quickly to resolve. Please use any direct links you may have to access your specific event.