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TELUS Support Profile
TELUS Support

@TELUSsupport

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Welcome to our support channel! Need help? Please DM or visit our community forum at https://t.co/ninRbXylL0. Pour un soutien en français, visitez @TELUSsoutien

Canada
Joined February 2010
Don't wanna be here? Send us removal request.
@TELUSsupport
TELUS Support
2 years
Our Service Status site is a fast way to get info about maintenance, outages, and unexpected events impacting your services. Sign up for notifications if there’s an outage in your area, or even report an outage or event yourself! .
www.youtube.com
This video provides an overview of the benefits of the TELUS Service Status Site.
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@TELUSsupport
TELUS Support
3 days
Copper theft is a serious issue that impacts communities everywhere. If you see something, say something and contact your local authorities.
forum.telus.com
Copper theft is a serious issue that is affecting communities across Canada. It disrupts vital public safety services and impacts economic stability. We work hard to protect our network and keep our...
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@TELUSsupport
TELUS Support
3 days
We’ve noticed an increase of fake/imposter accounts online claiming to be TELUS or TELUS Support recently. While imitation is the sincerest form of flattery, we’re not amused. Stay vigilant. Protect your information.
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@TELUSsupport
TELUS Support
6 days
Whether you're at home or on the go, TELUS Expert Messaging is available 24/7. Engage with a live agent without disrupting your day, respond at your leisure, and get the answers you need. Learn more here: .
forum.telus.com
TELUS Expert Messaging     TELUS Expert Messaging in the My TELUS app is available when and where you are, 24 hours a day, 7 days a week.   Simply type the details of your inquiry in a message and it...
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@TELUSsupport
TELUS Support
10 days
RT @Safety_Canada: Preventative measures help protect your home and property before a wildfire occurs. Remove fire hazards from your home,….
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@TELUSsupport
TELUS Support
10 days
There’s been a rise in spam texts and calls lately, and we want to help you protect yourself. We have some best practices and tips on how to protect yourself, as well as how to report these fraudulent messages. Come check it out!.
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@TELUSsupport
TELUS Support
10 days
From therapy bots to celebrity voices - AI chatbots pose hidden risks to youth. Check out this #TELUSWise article to learn safety tips and how to protect your kids from inappropriate AI interactions.
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@TELUSsupport
TELUS Support
13 days
Have a question about your internet? Curious to see what's streaming next month on Netflix? The TELUS Neighbourhood is the place to be for FAQ's, blogs, articles, and more. Be part of our community and join the discussion!.
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@TELUSsupport
TELUS Support
17 days
Identity theft is a serious situation that nobody should take lightly. We have an article discussing how you can minimize your risk, know what to look out for, and what to do if you suspect your information has been compromised. Learn more here:.
forum.telus.com
This article discusses Privacy and Security content originally published by TELUS Wise focusing on Identify Theft warning signs, minimizing the risk, and what to do if you suspect you’ve accidentally...
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@TELUSsupport
TELUS Support
18 days
Scammers online are always working to get your personal and private information. Learn more here about how you can be informed and stay safe online:.
forum.telus.com
This class of scams is generally carried out digitally using any one of (or combination of) email, SMS, or internet pop-up ads   One-time Password (OTP) Code Scam   Scammers target people selling...
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@TELUSsupport
TELUS Support
19 days
Our Service Status site is a fast way to get info about maintenance, outages, and unexpected events impacting your services. Sign up for notifications if there’s an outage in your area, or even report an outage or event yourself!
www.youtube.com
This video provides an overview of the benefits of the TELUS Service Status Site.
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@TELUSsupport
TELUS Support
20 days
Happy #CanadaDay everyone!
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@TELUSsupport
TELUS Support
20 days
It's a brand new month, so you know what that means. Another month full of awesome new streaming shows and movies to check out! Let's see what's dropping in July, as well as what we're hooked on now!.
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@TELUSsupport
TELUS Support
23 days
Fake delivery mix-up scams can happen. If someone reaches out to you to arrange a return to a random address, hang up and contact us to verify. More about this scam and others here:.
forum.telus.com
This class of scams involves scammers pretending to be a representative of a legitimate organization. When in doubt, cease all correspondence and contact the organization directly by looking up their...
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@TELUSsupport
TELUS Support
24 days
From number spoofing to toll fraud, scams over the phone are as prevalent as ever. Learn more about how you can protect yourself from these scams here:.
forum.telus.com
This class of scams is generally perpetrated by organized or lone callers over the phone. Remember, this information is intended to inform you of possible scams. Please use your best judgement to...
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@TELUSsupport
TELUS Support
25 days
If it’s too good to be true, it probably is. A popular scam nowadays is one that offers prizes or lucrative promotional offers in order to get your personal info. Learn more about these scams here: .
forum.telus.com
This class of scams focus on awarding prizes or lucrative promotional offers. Remember: if it’s too good to be true, it probably is.    Vacation Scam   This scam involves receiving a call with a...
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@TELUSsupport
TELUS Support
26 days
Your privacy and security are a high priority for TELUS. However, some scenarios are outside our control. Scammers are always working to claim their next victim, so we’ve put together a series of articles to help you stay informed. Learn more here:.
forum.telus.com
Know Your Scams: Resources For Common Scams     Your privacy and security are a high priority for TELUS, and we're committed to protecting your information. However, some scenarios are outside our...
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@TELUSsupport
TELUS Support
1 month
Copper theft is a serious issue that impacts communities everywhere. If you see something, say something and contact your local authorities.
forum.telus.com
Copper theft is a serious issue that is affecting communities across Canada. It disrupts vital public safety services and impacts economic stability. We work hard to protect our network and keep our...
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@TELUSsupport
TELUS Support
1 month
Is your phone slowing down? Need to free up storage space or schedule a repair? Our Mobile Klinik Device Checkup app can do all this and more. Check it out! .
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@TELUSsupport
TELUS Support
1 month
Having internet connection issues or slow speeds? The first thing you can try is resetting your modem. Here’s how you can reset your equipment and get everything running smoothly. Still having issues? Ask our community:
www.youtube.com
Having questions about how and when to factory reset a modem? Check out this video from our technician Tyler.You will learn about:00:00 Introduction00:11 Dif...
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@TELUSsupport
TELUS Support
1 month
RT @Safety_Canada: (1/2) Smoke from wildfires is a health risk for everyone, but some people are more vulnerable to its harmful effects. ht….
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