The Art of Service
@TAOS_events
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Global ITIL / ITSM /ISO Experts - research, education, publications
Global client base
Joined June 2009
Digital Transformation: "It is all about the process for me."
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Smart Master Data Management Will Power Your Customer Analytics And Insights
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What is included in the Toolkit membership this month:
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Supplier Management Standard Requirements:: "The symptoms started to go away when I was three months into the role."
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IT Audit: ". It's often about we’re going to figure out what we did wrong and how we’re going to fix it. "
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Target Operating Model: "My key focus area is designing and rolling out new target operating models,"
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Team Building: ". at first I didn’t want to get involved."
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Change Management Standard Requirements: ". brings insights, change management and polished execution. "
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Logistics and SCM: "I have to think about what I’m doing."
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Digital Transformation: "It is all about the process for me."
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Customer Experience - "I asked not enough questions at first."
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Cyber-attack Vulnerability Management: "It begins to seem like I found my destiny."
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Information Privacy Toolkit: "I now am a senior Director Privacy and Data Governance."
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Target Operating Model: "My key focus area is designing and rolling out new target operating models,"
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