We're turning up the volume on summer hits in the Community! If you're an up-and-coming musician, check this out 👀.

Hi folks! If you had your playlist view reset and scroll back to the top recently - this should be resolved in an update that's rolling out. Once you get it, you should be good to go🎶 . Check our Community for more info:

Hi folks! We can confirm there have been some issues with podcast episodes showing as unplayed. Not to worry! This has been fixed. Make sure to update your app to the latest version and you should be good to go. Happy listening 🎶

Everything’s looking much better now! Give us a shout if you still need help.

Hi everyone! We're aware of issues affecting the Spotify app and website loading. The right team is on it and working on a fix. We'll keep you posted on our Community at: 

We’re aware of some recent issues that should be all clear now! Thanks for your patience, you rock. Give @SpotifyCares a shout if you need anything.

Hi 👋 We've been working on your reports about the queue getting wonky if you use genre filters within your Liked Songs. Some improvements on the backend should help with this 🤞 Update to the latest app version and let us know how it goes on our Community

We hear you. We've a dedicated team who can assist you further with it. Just reach out to them by using this link: For anything else, we're right here for you.

We understand you! In this case, we suggest you to access the link: then you will be connected with one of our specialist team. Also, We recommend deleting your first message as it contains private information. We have also deleted it from our end.

We understand. We'd recommend deleting your public message/screenshot as it contains your private info. Please reach out to our team at and they'll be happy to help. Thank you.

Got it. You can contact us by going to this link: If you need us again, just give us a shout.

We understand. As you're having trouble access the support page, please email our team at support@spotify.com. So that our team can look into it for you and fix it. We hope this helps.

Please tap on the "Don't play this artist" option. This will block content from an artist across all devices. If the artist is featured in song/album from another artist it might still be playable. If you need a hand with anything else, we're always a post away.

We get that this can be a bit confusing. To help you out, we recommend reaching out to our Accounts team at or checking out Thank you.

Hi! Thanks for your message. Please reach out to our team at for help with this. Thank you.

All clear! Thanks for your patience, you rock. Give @SpotifyCares a shout if you need anything.

We’re aware of some issues with the app right now and are checking them out! We'll keep you posted here:

Hey Android phone fans: We've investigated an issue that causes Spotify to crash unexpectedly 😱 This seems to be caused by local files in a playlist. We're already working on a fix, but in the meantime, reinstalling the app should resolve it 🔧 More info:

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