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SoftClouds

@SoftClouds

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SoftClouds | IT, Cloud, CRM & CX Solutions Provider (469) 955-7800 / [email protected]

San Diego, CA
Joined May 2009
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@SoftClouds
SoftClouds
7 days
Agentic AI is reshaping the future across industries in 2025. From 24/7 customer support to autonomous vehicles, AI agents are driving smarter decisions, faster results, and greater efficiency. #AI2025 #AgenticAI #FutureOfWork #SoftClouds
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@SoftClouds
SoftClouds
2 days
AI can move fast, but without knowledge, it can’t move smart. At @SoftClouds, true AI success starts with a solid Knowledge Management (#KM) foundation. Without it, AI outputs risk being unreliable, inconsistent, or even unsafe. #AI #KnowledgeManagement.
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softclouds.com
Explore why AI without strong Knowledge Management leads to confusion and risk. Learn how frameworks, curation, governance, culture, and skills empower AI to drive real business value – beyond the...
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@SoftClouds
SoftClouds
9 days
Great CX begins with great values. Brands that embed sustainability into every touchpoint are creating experiences customers feel proud to be part of. Explore 10 ways this builds lasting relationships in our latest blog. #SustainableCX #CX.
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softclouds.com
Modern customers are deeply aware of the planet's challenges. Climate change, pollution and resource depletion are influencing their daily choices.
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@SoftClouds
SoftClouds
15 days
In the future of #CX, attention is everything. You will have just seconds to spark interest and create a connection. The brands that win will master speed, emotion & trust in every interaction. #CX2030 #FutureOfCX #CustomerExperience #BrandRelevance
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@SoftClouds
SoftClouds
17 days
Loyalty is no longer about points, it’s about purpose. Today’s travelers want more than upgrades. They want personalized experiences, emotional connection, and brands that understand their values. #AirlineInnovation @BFCXguru.
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softclouds.com
A deep dive into how airlines are transforming loyalty programs into emotional, sustainable, and tech-driven relationships in the future of travel.
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@SoftClouds
SoftClouds
23 days
The future of automotive isn’t about horsepower - it’s about hyper-personalization. From emotion-aware vehicles to AI-powered journeys, today’s drivers expect more than features – they expect experiences that anticipate their needs.
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softclouds.com
Discover how hyper-personalization is transforming customer journeys in the automotive industry. Explore future trends, real-world examples & actionable strategies to deliver seamless, AI-driven &...
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@SoftClouds
SoftClouds
1 month
𝗧𝗿𝗮𝗰𝗸𝘀𝗶𝗱𝗲 𝗧𝗲𝗰𝗵𝗧𝗮𝗹𝗸 𝘄𝗶𝘁𝗵 SoftClouds LLC. Come for the Races. Stay for the Vibes. Join us for an unforgettable afternoon of horsepower - both on the track & in tech!. 📅Thursday, July 31, 2025.📍Del Mar Thoroughbred Club, Del Mar, CA.
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@SoftClouds
SoftClouds
1 month
What if your supply chain could respond in real time to shifting customer demands? . Our latest blog explores how integrating SCM & CRM creates intelligent, agile, and customer-centric enterprises. #CX #SCM #CRM #DigitalTransformation #CustomerExperience.
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softclouds.com
Discover how integrating Supply Chain Management and CRM drives agility, personalization, and seamless CX across operations with real-time visibility and insights.
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@SoftClouds
SoftClouds
1 month
Siebel has transformed into a future-ready CRM built for agility, intelligence & industry precision. @SoftClouds leads enterprises to unlock its full power & elevate every customer interaction. Check how we modernize Siebel to drive growth & innovation.
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softclouds.com
Discover how Siebel CRM is thriving in 2025 with AI, Redwood UX, REST APIs & low-code tools—empowering industries with modern, scalable customer experiences.
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@SoftClouds
SoftClouds
1 month
RT @Balaji_SanDiego: Unlock 3X Sales Performance with AI + Oracle ICM. Join us for an exclusive @SoftClouds #webinar where we explore how….
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@SoftClouds
SoftClouds
1 month
ElevatingAirline #CX with #AI in 2025! {#infographic}. From smart booking to predictive maintenance, #AI is transforming every step of the passenger journey. Explore how top airlines leverage AI -. #AviationTech #SoftClouds #CustomerExperience #TravelTech
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@SoftClouds
SoftClouds
2 months
The future of flying is here, & it's powered by AI! . @asokan_telecom, dives deep into how airlines are leveraging AI to create seamless, hyper-personalized, and emotionally intelligent customer experiences. Ready to elevate your CX? #Airlines #AI #CX.
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softclouds.com
Discover how airlines are using AI to deliver smarter, personalized & emotion-aware travel experiences. The future of flying is here!
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@SoftClouds
SoftClouds
2 months
The Future of Automotive is Digital & It’s already here. In today’s experience-driven world, customers aren’t just buying cars but investing in connected experiences. #ConnectedCar #CX #AutomotiveInnovation #DigitalTransformation #CustomerExperience.
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softclouds.com
Discover how connected car customers are reshaping the automotive world with digital-first experiences, personalization & seamless mobility services.
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@SoftClouds
SoftClouds
2 months
Are you concerned about the revenue leakage you’re experiencing because of disconnected sales planning & compensation?. Join @SoftClouds webinar to explore how Oracle ICM can revolutionize commission calculations, eliminate errors & improve transparency.
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@SoftClouds
SoftClouds
2 months
The impact of Salesforce on utility companies is truly game-changing. By centralizing customer data and harnessing AI, utilities can now anticipate issues, offer proactive solutions, and provide round-the-clock support via self-service channels.
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softclouds.com
Discover how Salesforce and SoftClouds are revolutionizing the utility industry with AI, automation, and smart CX. Enable sustainable operations, customer-first journeys, and enterprise-wide effici...
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@SoftClouds
SoftClouds
2 months
The future of aviation is AI-driven & @SoftClouds is leading the way. With air travel set to reach 9.4B passengers by 2040, airlines must innovate fast. #AI is transforming operations & customer experiences from dynamic pricing & predictive maintenance.
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softclouds.com
Discover how AI transforms the airline industry by enhancing customer experience (CX) with personalized bookings, predictive maintenance, AI-powered chatbots and more. Explore the future of AI-driven...
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@SoftClouds
SoftClouds
2 months
Personalization in Manufacturing: The Future is Here! . In 2025, the manufacturing industry is moving beyond mass production to mass customization, where personalized experiences are not just valued, but expected. #CX #Manufacturing2025 #AI #Industry40.
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softclouds.com
Discover how manufacturers in 2025 are transforming customer experiences with AI, IoT, and hyper-personalization. Learn the top strategies driving innovation in Industry 4.0.
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