SoFi Support
@SoFiSupport
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We’re the official @SoFi support team. Reach us via secure chat at https://t.co/bDQuaAQIvc. Please don’t share acct or SSN numbers. NMLS #1121636
San Francisco, CA
Joined August 2011
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❄️ Stay Scam-Savvy This Holiday Season! ❄️ 🚨 SoFi will never ask for your password, one-time code, or Social Security number. 🚨 We’ll never tell you to use a specific password. 📞 If you receive a suspicious call or text requesting this info: Hang up. 📲 Learn how to protect
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An email update about SoFi Debit cards was sent to some people who don’t have a debit card. We apologize for the confusion and can confirm this was sent in error. This was not a phishing attempt, and SoFi’s systems are secure.
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SoFi customer service will be closed on January 1 and January 2 in observance of the New Year holiday. We will resume normal hours of operation on January 3. Have a happy and safe New Year! 🪩
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An email was sent today by the SoFi team in error to many of our members. Don’t worry it is not a phishing attack and an IRA has not been wrongly created in your name. We’re sorry for the inconvenience and appreciate your patience!
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We want to keep your personal information safe (and off Twitter), you can reach out to us here: 💻 https://t.co/FxmtFj6Ixl 💬 Live chat with our team: https://t.co/qwv29viyTE 📞 Speak with customer service: 855-456-7634 🔎 Find answers on the help center: https://t.co/at7QlSqqyB
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For up to date information on any current issues, please head over to @SoFi 👇
We’re aware members are having trouble accessing https://t.co/B5YXtHFHJ0 and our mobile app. We are working to restore full access as quickly as possible and will keep you updated. Thank you for your patience.
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@adidast05 It depends if your application is eligible. Please reach out at 855-456-SoFi (5637) to find out if you are eligible. Thanks!
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@pauliscool111 You should be able to view your preapproved offer instantly. Please shoot us your email and we will be sure to reach out!
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@claytonwert When experiencing issues, we recommend using the most up to date version of your browser. Please reach out if this persists.
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@claytonwert Hi Clayton - the issue should be fixed! Let us know if you are still running into any issues, and if so, on what URL.
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@GKisaGeek Hi Greg - is this for a student loan, personal loan, or mortgage?
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@hillreeves Hi Hillary - can you please send us a DM with your contact info? We'll make sure someone gets in touch.
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@gotshellica @SoFi Sorry to hear about your experience - if you DM us your name and email, we're happy to have someone follow (1 of 2)
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@Steph_Colombo Hi Stephanie - after you make your first monthly payment, you can choose your payment date moving forward.
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@goldracoony We do not originate loans and only lend to graduates, but hope you check us out down the road!
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@NateSander1 Hi Nate - if you DM us your address, we're happy to get you removed.
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@RamonHalloun @BillHaslam Stay tuned, Ramon! We hope to expand into more states soon. Learn more here:
nationalmortgagenews.com
The startup, known for refinancing millennials' student loans, is now writing more than $100 million of home mortgages a month, and expects this to be its fastest-growing product. Here's why.
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