Singtel Support
@SingtelSupport
Followers
9K
Following
41
Media
110
Statuses
21K
We’re online everyday from 9am to 11pm. Tweet to us for support/ queries on our products & services. For more online help, visit http://[email protected]/support
Singapore
Joined July 2012
We have fully restored Singtel TV services that affected some customers. Thank you for your patience and understanding. If you encounter any further issues, please contact us at 1688.
0
0
0
Our engineers are urgently working to resolve the matter. We apologise for the inconvenience caused. You can continue enjoying your favourite channels on the Singtel CAST app.
3
0
0
In the meantime, customers can watch their favourite shows via the Singtel Cast app. We will provide further updates soon.
1
0
2
We are aware that some customers may be experiencing connectivity issues with their Singtel TV services. We apologise for the inconvenience caused. Our engineers are investigating.
0
0
1
Singnet email services to affected customers have been restored. We apologise for any inconvenience caused and thank you for your patience.
3
0
0
We are aware that some customers may be experiencing issues accessing their SingNet email. Our engineers are investigating and working to resolve the issue as quickly as possible. Thank you for your patience.
1
0
0
Update as of 10:29pm Mobile connectivity has been restored and services are operating normally. Thank you for your patience and understanding. If you still experience any issues, please power off and on your device.
0
0
0
Some customers are experiencing intermittent mobile connectivity. Our engineers are actively working to restore service, and connectivity is returning progressively. Please power off and on your devices to resume service. We apologise for the inconvenience.
5
0
1
Update as of 2.53am Mobile connectivity issues to affected users have been resolved.. We are sorry for the inconvenience caused and appreciate your patience. If you are still experiencing difficulties, please try powering your devices off and on. We thank you for your patience.
3
0
0
We are aware that some mobile customers may be experiencing connectivity issues. Our engineers are investigating and we will provide updates as soon as they become available. Thank you for your patience.
1
2
1
Update 7:51PM: All affected services have been restored. If you are still experiencing issues, please reboot your routers. We apologise for the inconvenience caused and thank you for your patience.
12
0
3
Our system reviews show that all affected customers have resolved their mobile connectivity issues. If there are any customers still facing intermittent mobile connectivity, please call 1688 for assistance Thank you.
21
0
0
We are aware some mobile customers may be experiencing intermittent connectivity issues. Please power off and power on your devices to resume connectivity. We apologise for the inconvenience caused.
14
9
16
We'd like to update that our fixed voice services have been fully restored. We are sorry for the disruption and the inconvenience caused. Thank you for your patience.
3
1
1
Our engineers have isolated the problem affecting our fixed voice services. Recovery measures are being rapidly deployed and services are progressively being restored. We apologise for the inconvenience caused and thank you for your patience.
3
1
3
Our engineers are working urgently to deploy workaround measures as we try to resolve our fixed voice service issue. We apologise for the inconvenience caused. All mobile and broadband services remain unaffected. Thank you for your patience.
1
2
1
We are aware that some of our customers, including public service hotlines, may be experiencing intermittent fixed voice service issues. Our engineers are working urgently to resolve the matter. We apologise for the inconvenience caused and thank you for your patience.
1
3
2
We resolved the issue of intermittent 5G mobile data access during the day. We apologise for the inconvenience this has caused a small number of 5G customers. Our engineers will continue to monitor our network closely. We thank you for your patience.
21
0
0